Chinese Labor Group Alleges Major Labor Violations at Apple iPhone 5C Supplier Jabil Circuit [Update: Apple to Investigate]

jabil_logoChinese labor rights group China Labor Watch (CLW) has released a report (via The Next Web) bringing forth allegations of major labor abuses at a Chinese factory belonging to Jabil Circuit, a U.S.-based supplier to Apple. Specifically, the workers rights group accuses the company of numerous labor and wage violations, including millions of dollars in unpaid overtime wages, over 100 hours of monthly mandatory overtime, hiring discrimination, and excessive standing work.

Additionally, the report states that the factory is currently producing Apple's lower-cost iPhone 5C as these alleged labor violations have been taking place, a device which should be unveiled next Tuesday.

A new undercover investigation by China Labor Watch (CLW) has revealed a series of ethical and legal labor violations in a factory in Wuxi, China owned by U.S. electronics manufacturer Jabil Circuit that is currently producing the soon-to-be-released cheap iPhone for Apple.

Among the infringements uncovered by CLW include millions of dollars in unpaid overtime wages; over 100 hours of monthly mandatory overtime, three times in excess of legal limits; more than 11 hours of standing work every day with no rest outside of 30-minute meal breaks; illegally inadequate pre-work training; hiring discrimination; and more.

Many of the violations raised in CLW’s report also contradict the codes of conduct of both Apple and Jabil Circuit. Despite half a decade of outside investigations and self-reporting on myriad labor abuse throughout its Chinese supply chain, Apple has continually failed to compel supplier factories to conform to Apple’s code of conduct and local labor laws before giving these suppliers Apple production orders.

Last month, the group also alleged poor working conditions at primary Apple supplier Pegatron, stating specific violations such as the unethical holding of worker pay as well as poor living conditions. Apple announced in July that it was forming an academic advisory board for its Supplier Responsibility program, saying that it wanted to ensure “safe and ethical working conditions wherever its products are made.” Apple has also published Supplier Responsibility Progress Reports every year since 2007, tracking the ethical progress of its suppliers in order to bring transparency to its product manufacturing process.

Update: Apple issued this statement to AllThingsD, saying the company takes "any concerns about [its] suppliers very seriously":

Apple is committed to providing safe and fair working conditions throughout our supply chain. We lead the industry with far-reaching and specialized audits, the most transparent reporting and educational programs that enrich the lives of workers who make our products. Apple is the first and only technology company to be admitted to the Fair Labor Association, and we are dedicated to protecting every worker in our supply chain.

As part of our extensive Supplier Responsibility program, Apple has conducted 14 comprehensive audits at Jabil facilities since 2008, including three audits of Jabil Wuxi in the past 36 months. We take any concerns about our suppliers very seriously, and our team of experts is on-site at Jabil Wuxi to look into the new claims about conditions there. Jabil has a proactive auditing program of their own and they have an excellent track record of meeting Apple’s high standards.

Employees at Jabil are among the 1 million workers in Apple’s supply chain whose working hours we track each week and report on our website. Year to date, Jabil Wuxi has performed above our 92% average for compliance with Apple’s 60-hour per week limit. An audit completed earlier this year did find that some employees had worked more than six consecutive days without a day of rest, and Jabil has been working with our team to better manage overtime.

We are proud of the work we do with our suppliers to improve conditions for workers. Our program goes far beyond monitoring by ensuring corrective actions where they are needed and aggressively enforcing our supplier code of conduct wherever Apple products are made. We believe in transparency and accountability, both for our suppliers and ourselves.

Related Forum: iPhone

Popular Stories

iPhone 17 Pro Blue Feature Tighter Crop

iPhone 17 Pro Launching Later This Year With These 13 New Features

Wednesday April 23, 2025 8:31 am PDT by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models as of April 2025: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models have a titanium frame, and the iPhone ...
iphone 17 dummies sonny dickson

iPhone 17 Air Almost as Thin as Its Buttons, New Images Show

Thursday April 24, 2025 2:14 am PDT by
If you missed the video showing dummy models of Apple's all-new super thin iPhone 17 Air that's expected later this year, Sonny Dickson this morning shared some further images of the device in close alignment with the other dummy models in the iPhone 17 lineup, indicating just how thin it is likely to be in comparison. The iPhone 17 Air is expected to be around 5.5mm thick – with a thicker ...
iPhone 17 Air Pastel Feature

iPhone 17 Air Launching Later This Year With These 16 New Features

Thursday April 24, 2025 8:24 am PDT by
While the so-called "iPhone 17 Air" is not expected to launch until September, there are already plenty of rumors about the ultra-thin device. Overall, the iPhone 17 Air sounds like a mixed bag. While the device is expected to have an impressively thin and light design, rumors indicate it will have some compromises compared to iPhone 17 Pro models, including only a single rear camera, a...
Global Close Your Rings Day Pin

Apple Stores Giving Away a Limited-Edition Pin For Free Today

Thursday April 24, 2025 10:15 am PDT by
Starting today, April 24, Apple Stores around the world are giving away a special pin for free to customers who request one, while supplies last. Photo Credit: Filip Chudzinski The enamel pin's design is inspired by the Global Close Your Rings Day award in the Activity app, which Apple Watch users can receive by closing all three Activity rings today. The limited-edition pin is the physical...
Apple Logo Spotlight Blue

White House Hits Back at Apple's Massive EU Fine

Thursday April 24, 2025 5:57 am PDT by
Apple's $570 million fine from the EU has triggered a sharp rebuke from the White House, which called the fine a form of economic extortion, Reuters reports. The fine was announced on Wednesday by the European Commission, following a formal investigation into Apple's compliance with the bloc's Digital Markets Act (DMA), a landmark piece of legislation aimed at curbing the market dominance of ...
AirPods Pro 3 Mock Feature

AirPods Pro 3 Just Months Away – Here's What We Know

Friday April 18, 2025 5:16 am PDT by
Despite being more than two years old, Apple's AirPods Pro 2 still dominate the premium wireless‑earbud space, thanks to a potent mix of top‑tier audio, class‑leading noise cancellation, and Apple's habit of delivering major new features through software updates. With AirPods Pro 3 widely expected to arrive in 2025, prospective buyers now face a familiar dilemma: snap up the proven...
apple watch ultra yellow

What's Next for the Apple Watch Ultra 3 and Apple Watch SE 3

Friday April 25, 2025 2:44 pm PDT by
This week marks the 10th anniversary of the Apple Watch, which launched on April 24, 2015. Yesterday, we recapped features rumored for the Apple Watch Series 11, but since 2015, the Apple Watch has also branched out into the Apple Watch Ultra and the Apple Watch SE, so we thought we'd take a look at what's next for those product lines, too. 2025 Apple Watch Ultra 3 Apple didn't update the...
ipad air magic keyboard feature

iPadOS 19 Rumored to Show Mac-Like Menu Bar When Connected to Magic Keyboard

Thursday April 24, 2025 12:09 pm PDT by
When an iPad running iPadOS 19 is connected to a Magic Keyboard, a macOS-like menu bar will appear on the screen, according to the leaker Majin Bu. This change would further blur the lines between the iPad and the Mac. Bloomberg's Mark Gurman previously claimed that iPadOS 19 will be "more like macOS," with unspecified improvements to productivity, multitasking, and app window management,...

Top Rated Comments

DipDog3 Avatar
152 months ago
unpaid overtime wages, over 100 hours of monthly mandatory overtime, hiring discrimination, and excessive standing work.
Could probably say the same thing about every minimum wage fast food job in the US.
Score: 12 Votes (Like | Disagree)
Asia8 Avatar
152 months ago
"Apple has continually failed to compel supplier factories to conform to Apple’s code of conduct and local labor laws before giving these suppliers Apple production orders"

I just don't see how people can try and make it seem like it's Apple's fault... Surely this is the fault of the factory and the responsibility of the contracted company and the local government to rectify this.

Certainly Apple can try and make a show that they're trying to do the right thing, but trying to blame it on Apple... That Apple is failing... It seems wrong.

I can blame Apple for lots, but not really for this one.
Score: 9 Votes (Like | Disagree)
TheGraphicMac Avatar
152 months ago
Ever see the lines when Foxconn or one of the other large manufacturers in China puts the word out that they're hiring? Thousands upon thousands of people stand in line for days to get one of these horrible jobs. Because it's still better than the alternative.

If they don't like the working conditions, they should stop working. Foxconn would be forced to raise prices to Apple, and Apple to us. Problem solved. But it's not gonna happen, because ultimately somebody is willing to work under these conditions, some company is willing to let them, and we're almost all NOT willing to pay more for our gadgets.

What bothers me is that this storyline has the word Apple in it simply to gain page views. All the sites that report on this like to blame Apple, or at least slant the article to make it appear that Apple actually has some control over the problem. These companies make things for Samsung, Dell, Moto, HP, and virtually every other high-tech hardware company - yet you never see their names in the article.
Score: 8 Votes (Like | Disagree)
Thunderhawks Avatar
152 months ago
I'm not saying Apple can't intervene, however this article writes as if it's Apples fault. Is not the point of contracting out work so that you have to do less? It seems lately that Apple gets targeted as if they were there running the factories themselves.
Of course Apple will intervene as they do not want bad press like that.

Some of the posters here need to take a business 101 class in a hurry.

Money drives everything and people who say they'd pay more if xyz happened are full of it. Nobody does.

As for contract work controls when an audit is imminent everybody knows and they put everything in the best shape possible.

Once the auditors leave it's business as usual.

Putting Western morals and viewpoints onto the Chinese way of doing business
doesn't work.

The article is trying to get Apple to do something that the Chinese government should take care of.

If they were making stuff for Walmart it would be the same and why don't they ever name the other brands and products made in the same factories?

Apple's name just pulls best!
Score: 5 Votes (Like | Disagree)
firedept Avatar
152 months ago
Why am I not surprised by another story of labour irregularities by a Chinese supplier doing work for Apple. Apple should be hiring people to oversee these companies so they stay in compliance with Apple's conduct demands.
Score: 5 Votes (Like | Disagree)
khollister Avatar
152 months ago
Let's say you go to pick up dry cleaning once a week and as you enter a bell rings and the owner's dog barks. The owner then kicks the dog. How many time will you go there before looking for a new dry cleaner?

Using your example, you should require your dry cleaner to allow you to camp out in his store to monitor his behavior or you should at least make frequent unannounced visits to inspect his operation. This is the same standard you are apparently expecting Apple to take. I'm sure if Apple witnessed something (or had credible complaints) they would take action, but to expect a customer to take responsibility for anything the vendor does is completely ridiculous.

In fact, by those standards, you should immediately refuse to purchase any more Apple products since customers are responsible for the actions of their vendors.

While these watchdog groups likely have good intentions, there is a huge political element here, and they are not above using Apple (as in knowingly painting them as negligent, regardless of the facts) to further their goals. They know their ability to directly coerce the Chinese authorities is minimal due to the political & cultural environment, so they aim to use companies like Apple (with the potential threat of pulling production) to do what the Chinese government will not. I appreciate the original intent of improving worker conditions, but the means being used is, itself, unethical. Apple probably does more than any other large corporation in these areas, yet these groups and the press routinely rewards that by blaming them even more.
Score: 4 Votes (Like | Disagree)