Some Apple Retail Stores Offering 30-Day Window to Exchange iPads for New Model

With Apple's introduction of the fourth-generation iPad today, some recent purchasers of the third-generation model may be feeling somewhat disappointed that their new devices have been supplanted by an unexpectedly short upgrade cycle. CNET reports, however, that those who purchased their iPads within the past 30 days may be able to exchange their devices for new models at their local Apple Stores.

The manager at the Stockton Street store in San Francisco explained that "this specific store" would allow purchasers of the third-generation iPad to exchange their device for the fourth-generation iPad if purchased within the last 30 days. She emphasized that, unless the recently-purchased iPad showed serious signs of wear-and-tear, the usual 14-day return policy would be waived.

"And what about other stores?" You'll have to call and find out. She explained, "We can't speak to other stores' policies -- this is something our store has decided to do."

a5x a6x upgrade
The report suggests that the extended return window is not an official company policy and thus customers may find spotty adherence to it, but stores generally have some flexibility in allowing returns considering certain circumstances, and with any luck some recent iPad customers may find themselves able to upgrade to the latest model without penalty.

Related Roundup: iPad
Buyer's Guide: iPad (Neutral)
Related Forum: iPad

Top Rated Comments

MultiMediaWill Avatar
128 months ago
Can we get a 6 month window for those who get scammed by Apple back in March?
Score: 70 Votes (Like | Disagree)
coltman75 Avatar
128 months ago
Can we get a 6 month window for those who get scammed by Apple back in March?

How, in heaven's name, could you possibly consider yourself to have been scammed?

Don't be silly.
Score: 64 Votes (Like | Disagree)
FrHa Avatar
128 months ago
Can we get a 6 month window for those who get scammed by Apple back in March?

We didn't get scammed at all; your iPad hasn't got any worse. And there were no guarantees from Apple that they wouldn't upgrade this year anyway. Besides, this updated version isn't that much better.
Score: 54 Votes (Like | Disagree)
brdeveloper Avatar
128 months ago
Can we get a 6 month window for those who get scammed by Apple back in March?

Apple thanks you for being a beta tester of the retina version.
Score: 36 Votes (Like | Disagree)
TimUSCA Avatar
128 months ago
Can we get a 6 month window for those who get scammed by Apple back in March?

What a ridiculous way to look at it. It's been 7 months with the 3rd-gen iPad. Does it suck that there's a *slightly better* version out? Maybe. But you owned a 3rd-gen iPad for 7 months, and it didn't suddenly become obsolete just because a new one came out.
Score: 30 Votes (Like | Disagree)
Leonard1818 Avatar
128 months ago
3rd gen iPad owner:

Buuuuttt Apple, can't you just take us out to dinner first? I usually like to get treated to a good meal before getting ******.
Score: 28 Votes (Like | Disagree)

Popular Stories

iPhone 14 Dummies 1 Feature

Everything Rumored for Apple's September Event: iPhone 14, Apple Watch Pro and More

Friday August 12, 2022 2:34 pm PDT by
There's just about a month to go until Apple holds its annual September event focusing on new iPhone and Apple Watch models. We thought we'd take a quick look at everything that's rumored for Apple's September event to give MacRumors readers a rundown on what to expect when the first fall event rolls around. iPhone 14 The iPhone 14 can probably be described more as an "iPhone 13S" because...
z fold 4 1

Hands-On With Samsung's Latest Foldable Smartphones, the Galaxy Z Fold and Z Flip

Friday August 12, 2022 12:46 pm PDT by
Samsung this week launched its fourth-generation foldable devices, the $1,000 Galaxy Z Flip and the $1,800 Galaxy Z Fold. Though there's no sign of a comparable Apple foldable device on the horizon, rumors suggest prototypes are in the works, so we thought we'd take a look at Samsung's newest smartphones to see what Apple needs to measure up to when a foldable iPhone does come out. Subscribe ...
iPhone 14 Pro Purple Rear Flat MacRumors Exclusive

iPhone 14 Pro: Analyst Believes Storage Will Continue to Start at 128GB Despite Rumored Price Increase

Friday August 12, 2022 7:04 am PDT by
It wouldn't be the month before an iPhone launch without a few back-and-forth rumors, with the latest debate concerning iPhone 14 Pro storage. iPhone 14 Pro render by Ian Zelbo While research firm TrendForce forecasted that iPhone 14 Pro models could start with an increased 256GB of storage, Haitong International analyst Jeff Pu today forecasted that the upcoming Pro models will continue to...
iPhone 14 Pro Purple Front and Back MacRumors Exclusive feature

iPhone 14 Is Just a Few Weeks Away: Three Tips to Prepare for the New iPhone

Wednesday August 10, 2022 4:08 am PDT by
The launch of the new iPhone 14 is just a few weeks away, meaning millions of iPhone customers will soon upgrade their existing iPhone or perhaps get an iPhone for the first time. Exclusive MacRumors iPhone 14 Pro renders by graphic designer Ian Zelbo Whether upgrading from an older model or this is your first iPhone, we've rounded up a few tips to help you prepare for the next flagship...
iPhone 14 Pro Lineup Feature Silver

Kuo: Apple to Increase Prices of iPhone 14 Pro Models

Wednesday August 10, 2022 8:22 am PDT by
Apple plans to increase the prices of iPhone 14 Pro models compared to iPhone 13 Pro models, according to analyst Ming-Chi Kuo. Kuo did not reveal exact pricing for the iPhone 14 Pro models. However, in a tweet today, he estimated that the average selling price of the iPhone 14 lineup as a whole will increase by about 15% compared to the iPhone 13 lineup. In the United States, the iPhone...
top stories 13aug2022

Top Stories: New Battery Percentage Icon in iOS 16, USB-C AirPods Rumor, and More

Saturday August 13, 2022 6:00 am PDT by
This week brought some shocking news for iOS 16 beta testers, with Apple bringing back the iPhone battery percentage to the status bar after a number of years. Other news and rumors this week included word that Apple has started recording portions of its media event planned for next month to introduce the iPhone 14 and Apple Watch Series 8, claims about iPhone 14 Pro pricing and Apple's...