AT&T Responds to Net Neutrality Concerns Regarding FaceTime Usage Policy

facetime ios iconLate last week, AT&T announced that it will be restricting usage of Apple's FaceTime over Cellular feature in iOS 6 to customers on its new Mobile Share plans officially launching tomorrow. Beyond a backlash from consumers who do not wish to change their current service plans, the policy has also raised net neutrality concerns.

AT&T has now issued a lengthy response to those concerns, stating that the move will not violate either of the two basic net neutrality provisions regarding transparency or the blocking of competing services.

AT&T’s plans for FaceTime will not violate either requirement. Our policies regarding FaceTime will be fully transparent to all consumers, and no one has argued to the contrary. There is no transparency issue here.

Nor is there a blocking issue. The FCC’s net neutrality rules do not regulate the availability to customers of applications that are preloaded on phones. Indeed, the rules do not require that providers make available any preloaded apps. Rather, they address whether customers are able to download apps that compete with our voice or video telephony services. AT&T does not restrict customers from downloading any such lawful applications, and there are several video chat apps available in the various app stores serving particular operating systems.

AT&T argues that its move is expanding access to FaceTime, which has until now been limited to Wi-Fi usage only, and the carrier says that it is limiting the feature's cellular access to Mobile Share customers "out of an overriding concern for the impact this expansion may have on our network and the overall customer experience. "

Popular Stories

16 pro

Apple Announces iPhone 16 Pro and iPhone 16 Pro Max with Larger Displays, New Camera Control, and More

Monday September 9, 2024 11:13 am PDT by
Apple today announced the iPhone 16 Pro and iPhone 16 Pro Max—its latest flagship smartphones—featuring larger displays, an all-new Camera Control button, and the A18 Pro chip. The iPhone 16 Pro has a 6.3-inch display, while the iPhone 16 Pro Max features a 6.9-inch display—the biggest iPhone display ever. The borders around the display are the thinnest of any Apple device. The...
Glowtime Live Coverage Article 1

Apple Event Live Blog: iPhone 16, Apple Watch 10, and New AirPods!

Monday September 9, 2024 9:21 am PDT by
Apple's "It's Glowtime" event kicks off today at 10:00 a.m. Pacific Time, where we're expecting to see the iPhone 16 lineup and some updated Apple Watch and AirPods models unveiled, and perhaps some other announcements. Apple is providing a live video stream on its website, on YouTube, and in the company's TV app across various platforms. We will also be updating this article with live blog...
airpods max 2024 colors

Apple Updates AirPods Max With USB-C Port and New Colors

Monday September 9, 2024 10:36 am PDT by
Apple today announced that the AirPods Max are being updated with a USB-C charging port and new color options, including Midnight, Blue, Purple, Orange, and Starlight. In addition, Apple said the AirPods Max are gaining support for Personalized Spatial Audio with the upcoming iOS 18 software update. The updated AirPods Max will be available to pre-order for $549 starting today, and the...
iphone 16 pro pro max

First iPhone 16 Carrier Deals Include iPhone 16/16 Pro For Free, $1,000 Off iPhone 16 Pro Max

Monday September 9, 2024 3:18 pm PDT by
Apple today announced the latest lineup of iPhones, including the iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max. Pre-orders for these devices begin September 13, and if you plan on ordering from a cellular carrier in the United States, there will be plenty of options for discounts from the major carriers. AT&T is offering the iPhone 16 and iPhone 16 Pro at no cost with...
Screenshot 2024 09 09 at 6

Apple Announces Thinner Apple Watch Series 10 With Bigger Screen Than Ultra

Monday September 9, 2024 10:11 am PDT by
Apple at its event today announced the Apple Watch Series 10, featuring a wide-angle OLED display that is larger than the Apple Watch Ultra, with the company describing it as the "biggest display and thinnest design ever." The Series 10 is 9.7mm thick, which is nearly 10% thinner than Series 9, and it weighs 20% less than the Stainless Steel Series 9. The Aluminum cases also weigh up to 10%...
sonny iphone 16 pro colors

New iPhone 16 and iPhone 16 Pro Colors Revealed Ahead of Apple Event

Friday September 6, 2024 5:01 am PDT by
Apple is "shaking up its color palette" for its iPhone 16 lineup this year, according to well-connected Bloomberg reporter Mark Gurman. Early iPhone 16 Pro dummy models via Sonny Dickson According to Gurman, the iPhone 16 Pro models will come in a Gold Titanium to replace Blue Titanium, while the Black, White, and Natural Titanium options that debuted with the iPhone 15 Pro will remain...
iphone 16 lineup colors

Apple Discontinues iPhone 15 Pro, iPhone 15 Pro Max and iPhone 13

Monday September 9, 2024 2:09 pm PDT by
With the launch of the new iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max, Apple has discontinued some of its older iPhones. As of today, Apple is no longer selling the iPhone 13, and the iPhone 15 Pro and iPhone 15 Pro Max have been replaced with the iPhone 16 Pro and iPhone 16 Pro Max. The iPhone SE remains as Apple's most affordable device, with the iPhone 14 and iPhone...

Top Rated Comments

Compile 'em all Avatar
157 months ago
AT&T sucks. That's all.
Score: 71 Votes (Like | Disagree)
mnsportsgeek Avatar
157 months ago
Props to AT&T. No one should be using heaving video streaming on wireless connections anyway. Just use your home internet. Problem solved.

The 90s called. They want their ignorance back.
Score: 49 Votes (Like | Disagree)
profets Avatar
157 months ago
AT&T sucks. That's all.

Apple sucks for handing AT&T the ability to disable FaceTime over cellular.
Score: 49 Votes (Like | Disagree)
S.B.G Avatar
157 months ago
I posted this in another thread (https://www.macrumors.com/2012/07/17/att-ceo-acknowledges-rumors-of-cellular-facetime-charges-says-too-early-to-discuss/) not long ago, but it bears repeating again in this thread.

AT&T argues that its move is expanding access to FaceTime, which has until now been limited to Wi-Fi usage only, and the carrier says that it is limiting the feature's cellular access to Mobile Share customers "out of an overriding concern for the impact this expansion may have on our network and the overall customer experience."

^^^That is total BS!

From my other post earlier...

This whole US cellular market of data usage is a bunch of bunk. 1GB, 3GB or unlimited, it's all irrelevant. The quantity of data a person uses has no affect on the network of AT&T, Verizon, et al. What matters and affects the network and it's users is the number of people on the network at a given time, in a given area and how many it can support. That's where the slow downs occur and congestion takes over. This is true whether a person uses 1MB or 10GB; it's all the same.

Imagine a highway with 2 lanes and 100 cars on it driving 55mph. Traffic should run fairly well. Now triple the amount of cars on the same road and traffic is going to get congested and the speed overall is going to drop significantly. If you widen the same road by 1 or 2 lanes, those 300 cars should be able to drive 55mph again and be fine. This is the same principle of the way the networks work.

The bottom line is the cellular companies are taking us for a ride and not a high speed one. They're cashing in on these "data plans" and restricting us the use of the road. We're only allowed to drive 3 miles on the unlimited length of the road each month. That is without regard to how many lanes are available and the amount of cars on the road. You could be the only car on a 3 lane road, but you're only allowed to drive 3 miles per month, or they're going to penalize you for driving further.

Then there is the text messages. Texting costs them next to nothing to accommodate as they insert that data in between regular telephone calls on the same network. Again, charging us all this money for these plans is uncalled for.

They are bringing in the cash hand over fist, yet their networks lag behind in capacity and speed. What are they doing with all this money? Perhaps they need to streamline their corporate & company structure and become more cost-effective.
Score: 47 Votes (Like | Disagree)
troop231 Avatar
157 months ago
If Apple were to make FaceTime a downloadable app, problem solved! :D


/doubts this will ever happen :(
Score: 36 Votes (Like | Disagree)
scarred Avatar
157 months ago
So they are going for the "technicality" argument... Facetime is preloaded so doesn't apply to the same rules?? Give me a break.
Score: 29 Votes (Like | Disagree)