verizonlogoAs noted by The Verge, Verizon has announced that they are not going to charge the $2 'convenience fee' that was originally planned to go into effect on January 15th.

Verizon Wireless has decided it will not institute the fee for online or telephone single payments that was announced earlier this week.

The company made the decision in response to customer feedback about the plan, which was designed to improve the efficiency of those transactions. The company continues to encourage customers to take advantage of the numerous simple and convenient payment methods it provides.

“At Verizon, we take great care to listen to our customers. Based on their input, we believe the best path forward is to encourage customers to take advantage of the best and most efficient options, eliminating the need to institute the fee at this time,” said Dan Mead, president and chief executive officer of Verizon Wireless.

The company had planned to charge customers $2 for one-time payments made online or over the phone.

Top Rated Comments

Peace Avatar
175 months ago
"which was designed to improve the efficiency of those transactions"

What a load of PR crap.
Score: 13 Votes (Like | Disagree)
charlituna Avatar
175 months ago
Don't be fooled

This had nothing to do with customer complaints.

They dropped the fee when the FCC came into the game. If not for that, they would have let it ride.
Score: 12 Votes (Like | Disagree)
cvaldes Avatar
175 months ago
So they drop the fee after the FCC said they will investigate the legitimacy of the $2 convenience fee.

Still, Verizon has revealed their true colors. They will not be able to make consumers forget.

Oh well, all American mobile operators suck anyhow. Verizon is a 37" giant in a land of three-foot midgets.

:) :p :D

Hasn't been a good month for Verizon PR. This debacle is clearly of their own making. A pox on their houses.
Score: 11 Votes (Like | Disagree)
SPNarwhal Avatar
175 months ago
wouldn't it be cheaper for them to have more customers not use paper billing? less paper they need to buy, less ink they need to buy, less mailing they need to buy.

weirdos.
Score: 9 Votes (Like | Disagree)
ilp Avatar
175 months ago
This has nothing to do with credit card fees. They are eliminating SINGLE payments. You still could've been doing monthly credit card payments without the fee.

What they want is to incentivize you to have recurring deductions, credit or debit, so that they are more likely to have their bills paid on time. This way you can't forget to pay. You also stop checking your statement as much, because you don't need to inspect the payment amount every time before you pay. This means that if you get overcharged or get hit with crazy overuse charges, you won't notice it, since you have the automatic credit/debit (And you may not be checking your statements as thoroughly).
Score: 6 Votes (Like | Disagree)
dwman Avatar
175 months ago
Power to the people. GoDaddy, BofA and now Verizon.
Score: 6 Votes (Like | Disagree)

Popular Stories

iOS 18

Apple Releases iOS 18.5 With New Wallpaper, Screen Time Changes, Carrier Satellite Support for iPhone 13 and More

Monday May 12, 2025 10:06 am PDT by
Apple today released iOS 18.5 and iPadOS 18.5, the fifth updates to the iOS 18 and iPadOS 18 operating systems that came out last September. iOS 18.5 and iPadOS 18.5 come a little over a month after Apple released iOS 18.4 and iPadOS 18.4. The new software can be downloaded on eligible iPhones and iPads over-the-air by going to Settings > General > Software Update. The iOS 18.5 update has a...
tvOS 18 Feature

Apple Releases tvOS 18.5

Monday May 12, 2025 10:01 am PDT by
Apple today released tvOS 18.5, the latest version of the tvOS operating system. tvOS 18.5 comes a little over a month after the launch of tvOS 18.4, and it is available for the Apple TV 4K and Apple TV HD models. tvOS 18.5 can be downloaded using the Settings app on the ‌Apple TV‌. Open up Settings and go to System > Software Update to get the new software. ‌Apple TV‌ owners who have...
iPhone 17 Pro Blue Feature Tighter Crop

WSJ: Apple Weighing Price Hikes for iPhone 17 Lineup Without Blaming Tariffs

Monday May 12, 2025 3:36 am PDT by
Apple is considering raising prices for its upcoming iPhone 17 models set to release this fall, according to people familiar with the matter cited by The Wall Street Journal. The company reportedly aims to pair the potential price hikes with new features and design changes to justify the increased cost to consumers, rather than attributing them to U.S. tariffs on goods from China. The...
iOS 18

iOS 18.5 Expected This Week With These New Features

Monday May 12, 2025 7:20 am PDT by
Following more than a month of beta testing, Apple is expected to release iOS 18.5 to the general public this week. While the software update is relatively minor, it still includes a handful of new features and changes for iPhones. Below, we recap everything new in iOS 18.5. Pride Wallpaper Apple recently announced its 2025 Pride Collection, including a new Apple Watch band, watch face,...
macOS Sequoia Feature

Apple Releases macOS Sequoia 15.5

Monday May 12, 2025 10:10 am PDT by
Apple today released macOS Sequoia 15.5, the fifth major update to the macOS Sequoia operating system that launched last September. macOS Sequoia 15.5 comes a little over a month after the launch of macOS Sequoia 15.4. Mac users can download the ‌‌‌macOS Sequoia 15.5‌‌‌ update through the Software Update section of System Settings. It is available for free on all Macs able to run ...
Mayday Calendar

Apple Acquisition Hints at Upgraded Calendar App on iOS 19 or Beyond

Friday May 9, 2025 9:13 am PDT by
Apple acquired Canadian startup Mayday Labs in April 2024, according to a European Commission listing, spotted by French blog MacGeneration. The acquisition had not received widespread attention from tech publications until now. Apple is legally required to report certain acquisitions to the European Commission, under the terms of the EU's Digital Markets Act. Mayday Labs founder Jeremy...
Beyond iPhone 13 Better Triad

20th Anniversary iPhone Will Be Mostly Glass With All-Screen Design

Monday May 12, 2025 2:52 am PDT by
Apple will mark the 10th anniversary of the iPhone X in 2027 by launching a mostly glass, curved iPhone without any cutouts in the display, according to Bloomberg's Mark Gurman. Writing in his latest Power On newsletter, Gurman said the all-screen device will arrive later in 2027, suggesting a fall release. The model will be preceded by Apple's first foldable iPhone, claims the reporter....