verizonlogoAs noted by The Verge, Verizon has announced that they are not going to charge the $2 'convenience fee' that was originally planned to go into effect on January 15th.

Verizon Wireless has decided it will not institute the fee for online or telephone single payments that was announced earlier this week.

The company made the decision in response to customer feedback about the plan, which was designed to improve the efficiency of those transactions. The company continues to encourage customers to take advantage of the numerous simple and convenient payment methods it provides.

“At Verizon, we take great care to listen to our customers. Based on their input, we believe the best path forward is to encourage customers to take advantage of the best and most efficient options, eliminating the need to institute the fee at this time,” said Dan Mead, president and chief executive officer of Verizon Wireless.

The company had planned to charge customers $2 for one-time payments made online or over the phone.

Top Rated Comments

Peace Avatar
177 months ago
"which was designed to improve the efficiency of those transactions"

What a load of PR crap.
Score: 13 Votes (Like | Disagree)
charlituna Avatar
177 months ago
Don't be fooled

This had nothing to do with customer complaints.

They dropped the fee when the FCC came into the game. If not for that, they would have let it ride.
Score: 12 Votes (Like | Disagree)
cvaldes Avatar
177 months ago
So they drop the fee after the FCC said they will investigate the legitimacy of the $2 convenience fee.

Still, Verizon has revealed their true colors. They will not be able to make consumers forget.

Oh well, all American mobile operators suck anyhow. Verizon is a 37" giant in a land of three-foot midgets.

:) :p :D

Hasn't been a good month for Verizon PR. This debacle is clearly of their own making. A pox on their houses.
Score: 11 Votes (Like | Disagree)
SPNarwhal Avatar
177 months ago
wouldn't it be cheaper for them to have more customers not use paper billing? less paper they need to buy, less ink they need to buy, less mailing they need to buy.

weirdos.
Score: 9 Votes (Like | Disagree)
ilp Avatar
177 months ago
This has nothing to do with credit card fees. They are eliminating SINGLE payments. You still could've been doing monthly credit card payments without the fee.

What they want is to incentivize you to have recurring deductions, credit or debit, so that they are more likely to have their bills paid on time. This way you can't forget to pay. You also stop checking your statement as much, because you don't need to inspect the payment amount every time before you pay. This means that if you get overcharged or get hit with crazy overuse charges, you won't notice it, since you have the automatic credit/debit (And you may not be checking your statements as thoroughly).
Score: 6 Votes (Like | Disagree)
dwman Avatar
177 months ago
Power to the people. GoDaddy, BofA and now Verizon.
Score: 6 Votes (Like | Disagree)

Popular Stories

iphone 16 pro ghost hand

5 Reasons to Skip This Year's iPhone 17 Pro

Thursday July 10, 2025 4:54 am PDT by
Apple will launch its new iPhone 17 series in two months, and the iPhone 17 Pro models are expected to get a new design for the rear casing and the camera area. But more significant changes to the lineup are not expected until next year, when the iPhone 18 models arrive. If you're thinking of trading in your iPhone for this year's latest, consider the following features rumored to be coming...
apple tv 4k new orange

New Apple TV Expected Later This Year With These New Features

Saturday July 12, 2025 3:09 pm PDT by
A new Apple TV is expected to be released later this year, and a handful of new features and changes have been rumored for the device. Below, we recap what to expect from the next Apple TV, according to rumors. Rumors Faster Wi-Fi Support The next Apple TV will be equipped with Apple's own combined Wi-Fi and Bluetooth chip, according to Bloomberg's Mark Gurman. He said the chip supports ...
iPhone 17 Pro in Hand Feature Lowgo

iPhone 17 Pro Coming Soon With These 16 New Features

Friday July 11, 2025 12:40 pm PDT by
Apple's next-generation iPhone 17 Pro and iPhone 17 Pro Max are only two months away, and there are plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models. Latest Rumors These rumors surfaced in June and July:A redesigned Dynamic Island: It has been rumored that all iPhone 17 models will have a redesigned Dynamic Island interface — it might ...
macbook pro blue green

M5 MacBook Pro No Longer Coming in 2025

Thursday July 10, 2025 12:38 pm PDT by
Apple does not plan to refresh any Macs with updated M5 chips in 2025, according to Bloomberg's Mark Gurman. Updated MacBook Air and MacBook Pro models are now planned for the first half of 2026. Gurman previously said that Apple would debut the M5 MacBook Pro models in late 2025, but his newest report suggests that Apple is "considering" pushing them back to 2026. Apple is now said to be...
iphone 16 pro pro max

iPhone 17 Pro Models With BOE Displays Will Be Sold in China Only

Thursday July 10, 2025 11:59 pm PDT by
iPhone 17 Pro and iPhone 17 Pro Max models with displays made by BOE will be sold exclusively in China, according to a new report. Last week, it emerged that Chinese display manufacturer BOE was aggressively ramping up its OLED production capacity for future iPhone models as part of a plan to recapture a major role in Apple's supply chain. Now, tech news aggregator Jukan Choi reports...
Apple Watch Ultra 2 Complications

Apple Watch Ultra 3: What to Expect

Sunday July 13, 2025 10:30 am PDT by
The long wait for an Apple Watch Ultra 3 is nearly over, and a handful of new features and changes have been rumored for the device. Below, we recap what to expect from the Apple Watch Ultra 3:Satellite connectivity for sending and receiving text messages when Wi-Fi and cellular coverage is unavailable 5G support, up from LTE on the Apple Watch Ultra 2 Likely a wide-angle OLED display that ...
apple wallet drivers license feature iPhone 15 pro

Apple Says iPhone Driver's Licenses Will Expand to These 8 U.S. States

Tuesday July 8, 2025 11:26 am PDT by
In select U.S. states, residents can add their driver's license or state ID to the Wallet app on the iPhone and Apple Watch, providing a convenient and contactless way to display proof of identity or age at select airports and businesses, and in select apps. Unfortunately, this feature continues to roll out very slowly since it was announced in 2021, with only nine U.S. states, Puerto Rico,...
iPhone 17 Air Colors Thumb 2

iPhone 17 and iPhone 17 Air Rumored to Come in These 9 Colors

Friday July 11, 2025 12:30 am PDT by
The iPhone 17 and iPhone 17 Air will be available in a total of nine color options, according to new information coming out of Asia. The iPhone 17 Air's expected color options. According to the leaker going by the account name "yeux1122" on the Korean blog Naver, accessory manufacturers are now producing camera protector rings for the iPhone 17 and iPhone 17 Air in colors to match their...