A Droid-Life story from yesterday has generated a lot of complaints about Verizon's billing practices. The site posted a Verizon memo that detailed a new "convenience" charge that the company would be charing for online payments.
Big Red will start charging you a $2 fee both over the phone and online for your monthly bill transaction unless you have your account set up to pay automatically.
Those enrolled in auto-pay or pay by mail or electronic check will avoid the fees. The new charges kick in on January 15th.
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It's also about well-documented, frequent cases of site hacking and stealing of this information.
However, if you're perfectly fine with as many different billers having your bank account information, and have that much money that you don't care who can go in and take it, well that's on you. Whatever floats your boat.
And some people will do this. that still doesn't make the practice reasonable.
I don't have Verizon either, but I do care because recent history has shown that the carriers like to collude. If one carrier introduces a new fee or adds a new plan restriction, the others have a tendency to follow suit.
When a company charges its customers more and gives a BS reason for doing it, that's plenty of reason to complain. Acquiescence only gives such entities motivation to go further and charge more. Maybe you like to needlessly spend money, or spend extra time going through hoops to avoid such fees. Some of us don't.
How nice it must be in your little world. I find it amusing that for someone who doesn't have Verizon service, you're working this hard to defend a corporate practice that seeks only to grab more money from people.
So you complain about people complaining? Pot, kettle.
I hate how greedy carriers have become. This is just ridiculous. It's just pure greed, that is all.
But I have the option to sign up for auto-pay, when my bill could be incorrect? I wouldn't even wanna know the hoops i'd have to hop thru just to get a refund. Gee thanks, why don't I just pay the life of the contract upfront when I sign up?
Ask for a hard copy bill and pay via snail mail with a check. That way they have to print and mail the bill and handle the check. Tell them you would like to pay via phone but the network is too unreliable.
Can y'all hear me now?