verizon 2 fee1
A Droid-Life story from yesterday has generated a lot of complaints about Verizon's billing practices. The site posted a Verizon memo that detailed a new "convenience" charge that the company would be charing for online payments.

Big Red will start charging you a $2 fee both over the phone and online for your monthly bill transaction unless you have your account set up to pay automatically.

Those enrolled in auto-pay or pay by mail or electronic check will avoid the fees. The new charges kick in on January 15th.

Top Rated Comments

scaredpoet Avatar
128 months ago
I suppose if you want to live your life paranoid like that.
It's not about paranoia. It's about being able to determine when MY money ends up in someone else's hands as opposed to giving someone carte blanche to dip in as they please.

It's also about well-documented, frequent cases of site hacking and stealing of this information.

However, if you're perfectly fine with as many different billers having your bank account information, and have that much money that you don't care who can go in and take it, well that's on you. Whatever floats your boat.

So make the payments through your bank's website. Same process, different website. *so hard to do*
And some people will do this. that still doesn't make the practice reasonable.

I actually don't have Verizon, so I couldn't honestly care less about this fee.
I don't have Verizon either, but I do care because recent history has shown that the carriers like to collude. If one carrier introduces a new fee or adds a new plan restriction, the others have a tendency to follow suit.

I just get annoyed when people complain about stuff without reason, which is what people are doing here.
When a company charges its customers more and gives a BS reason for doing it, that's plenty of reason to complain. Acquiescence only gives such entities motivation to go further and charge more. Maybe you like to needlessly spend money, or spend extra time going through hoops to avoid such fees. Some of us don't.


Here, let me save you your reply: *whine whine whine*
How nice it must be in your little world. I find it amusing that for someone who doesn't have Verizon service, you're working this hard to defend a corporate practice that seeks only to grab more money from people.
Score: 10 Votes (Like | Disagree)
EricNau Avatar
128 months ago
Stop whining and be smart consumers.
Smart customers complain when a company does something unreasonable.
Score: 9 Votes (Like | Disagree)
takeshi74 Avatar
128 months ago
I suppose if you want to live your life paranoid like that.
Not blindly assuming that corporations have your best interest in mind != paranoia.

I just get annoyed when people complain about stuff without reason, which is what people are doing here.
So you complain about people complaining? Pot, kettle.
Score: 8 Votes (Like | Disagree)
wordoflife Avatar
128 months ago
Just saw this on twitter
http://news.cnet.com/8301-30686_3-57349742-266/verizon-wireless-yep-thatll-be-$2-to-pay-your-bill-online/

A leaked memo from the company first reported by Engadget, showed some of the details of the new plan. And the blog Phone Scoop got confirmation from a Verizon representative on Thursday of the change.
The new fee will go into effect starting January 15 and doesn't apply to customers paying their bills with an electronic check or who enroll in autopay using a credit, debit, or AT&T cards, according to the memo posted on Endgadget. Customers using Verizon Wireless gift cards or Verizon Wireless device rebate cards and customers using standard paper check and money orders made payable directly to Verizon Wireless will also not be charged a fee, Phone Scoop reported.
Verizon said that customers making single payments online will be notified of the fee before they complete their transactions.
The fee associated with paying your bill online is part of a larger trend by companies to extract more money from customers to access certain forms of payment. Bank of America was criticized earlier this year for its plans to charge customers a $5 fee to use debit cards.
Verizon's plan seems to make little sense, given that the company offers several ways to avoid the fee. Verizon didn't elaborate on why it's charging this fee. My guess is that the company that clears these payments is charging Verizon a fee that Verizon is passing on to customers. Still, it seems ridiculous that paying a bill online or by phone could cost Verizon more than processing a hand-written check or money order that is sent to the company through the regular mail.
Verizon has not yet responded to CNET's request for more information on this topic. So stay tuned for updates.
I hate how greedy carriers have become. This is just ridiculous. It's just pure greed, that is all.
Score: 8 Votes (Like | Disagree)
NikeTalk Avatar
128 months ago
I don't care how long you write an explanation or try to make this logical it's not right. Should we also cover Verizon's operating cost just because we decided to choose them as our wireless provider too?? If you go into business and want to accept electronic payments, unless you process them yourself you know there is a fee associated with this. What makes it acceptable to pass this on to the customer and make it so OBVIOUS?

But I have the option to sign up for auto-pay, when my bill could be incorrect? I wouldn't even wanna know the hoops i'd have to hop thru just to get a refund. Gee thanks, why don't I just pay the life of the contract upfront when I sign up?
Score: 7 Votes (Like | Disagree)
ggmissmolly Avatar
128 months ago
Give'em hell guys!! I'm on ATT, but if this works on Verizon it won't be long before ATT sees a windfall too. Monkey dumbass see, monkey do.

Ask for a hard copy bill and pay via snail mail with a check. That way they have to print and mail the bill and handle the check. Tell them you would like to pay via phone but the network is too unreliable.

Can y'all hear me now?
Score: 5 Votes (Like | Disagree)

Related Stories

studio buds family

Beats Studio Buds Debuting Today With Active Noise Cancellation, Stemless Design, and More for $150

Monday June 14, 2021 8:00 am PDT by
We've seen a lot of teasers about the Beats Studio Buds over the past month since they first showed up in Apple's beta software updates, and today they're finally official. The Beats Studio Buds are available to order today in red, white, and black ahead of a June 24 ship date, and they're priced at $149.99. The Studio Buds are the first Beats-branded earbuds to truly compete with AirPods...
youtube apple tv

YouTube Discontinuing 3rd-Generation Apple TV App, AirPlay Still Available

Wednesday February 3, 2021 3:09 pm PST by
YouTube is planning to stop supporting its YouTube app on the third-generation Apple TV models, where YouTube has long been available as a channel option. A 9to5Mac reader received a message about the upcoming app discontinuation, which is set to take place in March.Starting early March, the YouTube app will no longer be available on Apple TV (3rd generation). You can still watch YouTube on...
iPhone 13 Dummy Thumbnail 2

Kuo: iPhone 13 to Feature LEO Satellite Communications to Make Calls and Texts Without Cellular Coverage

Sunday August 29, 2021 7:39 am PDT by
The iPhone 13 will feature low earth orbit (LEO) satellite communication connectivity to allow users to make calls and send messages in areas without 4G or 5G coverage, according to the reliable analyst Ming-Chi Kuo. In a note to investors, seen by MacRumors, Kuo explained that the iPhone 13 lineup will feature hardware that is able to connect to LEO satellites. If enabled with the relevant...
YouTube Picture in Picture Feature

YouTube Premium Subscribers Can Now Use iOS Picture-in-Picture: Here's How

Wednesday August 25, 2021 3:55 am PDT by
Google has rolled out picture-in-picture support as an "experimental" feature for YouTube premium subscribers, allowing them to watch video in a small window when the app is closed. If you're a premium YouTube subscriber looking to try out picture-in-picture, follow these steps: Launch a web browser and sign into your YouTube account at YouTube.com. Navigate to www.youtube.com/new. Scroll...
os x mountain lion macs 16x9 2

Apple Makes OS X Lion and Mountain Lion Free to Download

Wednesday June 30, 2021 12:19 pm PDT by
Apple recently dropped the $19.99 fee for OS X Lion and Mountain Lion, making the older Mac updates free to download, reports Macworld. Apple has kept OS X 10.7 Lion and OS X 10.8 Mountain Lion available for customers who have machines limited to the older software, but until recently, Apple was charging $19.99 to get download codes for the updates. As of last week, these updates no...
tim cook spring loaded event

Gurman: Apple Planning Multiple Events for the Fall, M1X MacBook Pros to be Available by November

Sunday August 15, 2021 12:07 pm PDT by
Apple is planning to hold multiple events this fall, which will collectively include the launch of new iPhones, Apple Watches, updated AirPods, revamped iPad mini, and the redesigned MacBook Pros, according to respected Bloomberg journalist Mark Gurman. In his latest weekly Power On newsletter, Gurman says that much like last year, Apple will hold multiple events this coming fall, with the...
apple screen time screen icons

Persistent Kids Finding Loopholes in Apple's Screen Time Limits

Tuesday October 15, 2019 9:44 am PDT by
Apple is currently engaged in a cat-and-mouse game with persistent kids looking to circumvent Screen Time restrictions, but the company has been receiving some criticism for not moving quickly enough to lock down some of the loopholes, reports The Washington Post. A few of the loopholes and ways for parents to shut them down are documented on the site Protect Young Eyes, while these and...
anker lightning cable mfi

Unwrap a New Apple Device? Stock Up on Extra Certified Lightning Cables for as Little as $6

Monday December 25, 2017 5:45 am PST by
If you unwrapped an Apple product today it likely came with one of the company's first-party Lightning cables, but having an extra on hand is always a good idea, so you can place it in other rooms in your house, in your car, or in a bag when you travel. For that reason, now's a good time to shop for third-party Lightning cables that are cheaper than Apple's own accessory, but still Made For...
personal hotspot 1

Apple Acknowledges Personal Hotspot Issues Affecting Some iOS 13 and iPadOS 13 Users

Saturday March 21, 2020 10:04 am PDT by
In an internal document distributed to Apple Authorized Service Providers this week, obtained by MacRumors, Apple has acknowledged that some iOS 13 or iPadOS 13 users may experience issues with Personal Hotspot. Apple has told Authorized Service Providers to expect customers who are unable to connect to a Personal Hotspot or experience frequent disconnection from one. Customers may also...
macos monterey safari beta 3

macOS Monterey Beta 3: Apple Redesigns Safari Tab Interface Following Complaints

Wednesday July 14, 2021 11:39 am PDT by
In the third developer beta of macOS Monterey, which came out this morning, Apple has overhauled the design of Safari, making the tab bar more similar to the current tab bar in macOS Big Sur. The prior Safari design did away with the dedicated URL and search interface, instead allowing any individual tab to be used for navigation input. Tabs were also all arranged at the top of the display...