A Droid-Life story from yesterday has generated a lot of complaints about Verizon's billing practices. The site posted a Verizon memo that detailed a new "convenience" charge that the company would be charing for online payments.
Big Red will start charging you a $2 fee both over the phone and online for your monthly bill transaction unless you have your account set up to pay automatically.
Those enrolled in auto-pay or pay by mail or electronic check will avoid the fees. The new charges kick in on January 15th.