Apple Stopped Supporting Carrier IQ in iOS 5, Complete Removal Coming in Future

In the wake of significant publicity about Carrier IQ, the mobile phone logging software that is able to transmit data back to carriers, Apple has now issued a statement to AllThingsD noting that the company stopped supporting Carrier IQ with iOS 5 on most of its products and that it will completely remove traces of the software in a future software update.

We stopped supporting CarrierIQ with iOS 5 in most of our products and will remove it completely in a future software update. With any diagnostic data sent to Apple, customers must actively opt-in to share this information, and if they do, the data is sent in an anonymous and encrypted form and does not include any personal information. We never recorded keystrokes, messages or any other personal information for diagnostic data and have no plans to ever do so.

Early evidence had suggested that Carrier IQ has been able to capture significantly more information, including keystrokes and other extremely sensitive information, on Android than on iOS.

carrier iq logo
Research into Carrier IQ's functionality on iOS has indicated that any transmission of information has been limited to phone call and location information, but Apple's statement today suggests that the company has even stopped using that information via Carrier IQ, although it does collect its own anonymized and encrypted information from devices unless users have turned off the diagnostics reporting functionality.

U.S. Senator Al Franken has requested that Carrier IQ explain just what information the software is recording and transmitting and how that information is shared with carriers and potentially other parties. Earlier this year, Franken spearheaded the government inquiry into location tracking concerns related to Apple's iOS and Google's Android platforms.

Popular Stories

AirPods Pro Firmware Feature

Apple Releases New Firmware for AirPods Pro 2, AirPods Pro 3, and AirPods 4

Thursday November 13, 2025 11:35 am PST by
Apple today released new firmware designed for the AirPods Pro 3, the AirPods 4, and the prior-generation AirPods Pro 2. The AirPods Pro 3 firmware is 8B25, while the AirPods Pro 2 and AirPods 4 firmware is 8B21, all up from the prior 8A358 firmware released in October. There's no word on what's include in the updated firmware, but the AirPods Pro 2, AirPods 4 with ANC, and AirPods Pro 3...
Tim Cook WWDC 2018

Report: Tim Cook to Step Down as Apple CEO 'as Soon as Next Year'

Saturday November 15, 2025 2:40 pm PST by
Apple is preparing for Tim Cook to step down as CEO of the company "as soon as next year," according to the Financial Times. The company's board of directors and senior executives "recently intensified preparations for Cook to hand over the reins," the report said. While the report said that Apple is unlikely to name a new CEO before its next earnings report in late January, it went on to ...
iPhone Pocket Short

iPhone Pocket Now Available to Order, But Already Selling Out

Friday November 14, 2025 6:20 am PST by
Apple recently teamed up with Japanese fashion brand ISSEY MIYAKE to create the iPhone Pocket, a limited-edition knitted accessory designed to carry an iPhone. iPhone Pocket is available to order on Apple's online store starting today, in the United States, France, China, Italy, Japan, Singapore, South Korea, and the United Kingdom. However, it is already completely sold out in the United...
apple silicon mac lineup 2024 feature purple m5

Apple's 2026 Mac Plans

Friday November 14, 2025 3:23 pm PST by
Most of Apple's Macs are slated to get M5 chips across 2026, and there's a possibility we'll even see the first M6 chips toward the end of the year. Updates are planned for everything from the MacBook Air to the Mac Studio. MacBook Air (Early 2026) The MacBook Air will be one of the first Macs to get a 2026 refresh, with an update planned for the first few months of the year. The MacBook...
best early black friday deals

Best Black Friday Apple Deals Live Now - Save on AirPods, iPads, and Apple Watches

Saturday November 15, 2025 1:45 pm PST by
We're officially in the month of Black Friday, which will take place on Friday, November 28 in 2025. As always, this will be the best time of the year to shop for great deals, including popular Apple products like AirPods, iPad, Apple Watch, and more. In this article, the majority of the discounts will be found on Amazon. Note: MacRumors is an affiliate partner with some of these vendors. When ...
tvOS 26 Profiles

tvOS 26.2 Adds a Useful New Feature to Your Apple TV

Friday November 14, 2025 10:02 am PST by
Starting with the upcoming tvOS 26.2 update, currently in beta, additional profiles created on the Apple TV no longer require their own Apple Account. In the Settings app on the Apple TV, under Profiles and Accounts, anyone can create a new profile by simply entering a name and indicating whether the profile is for a kid. The profile will be associated with the primary user's Apple Account,...
walmart new ornametns

Walmart Black Friday Deals Begin Today With Low Prices on Headphones, TVs, and More

Friday November 14, 2025 7:55 am PST by
Walmart's Black Friday sale has officially kicked off today, with an online shopping event that's also seeing some matching deals in retail locations. There are quite a few major discounts in this sale, including savings on headphones, TVs, and more. Note: MacRumors is an affiliate partner with Walmart. When you click a link and make a purchase, we may receive a small payment, which helps us...
CarPlay Pinned Messages

iOS 26.2 Adds New CarPlay Setting

Thursday November 13, 2025 6:48 am PST by
iOS 26 extended pinned conversations in the Messages app to CarPlay, for quick access to your most frequent chats. However, some drivers may prefer the classic view with a list of individual conversations only, and Apple now lets users choose. Apple released the second beta of iOS 26.2 this week, and it introduces a new CarPlay setting for turning off pinned conversations in the Messages...
CarPlay Liquid Glass Dark

Here's When Tesla is Expected to Add Support for Apple CarPlay

Sunday November 16, 2025 6:49 am PST by
In his Power On newsletter today, Bloomberg's Mark Gurman reiterated that Tesla plans to add Apple CarPlay support to its vehicles "in the coming months." This is easily the biggest news for the regular version of CarPlay in years, should Tesla actually follow through with offering the system in its vehicles. As noted by Gurman, this would be a stunning reversal for Tesla and its CEO Elon ...

Top Rated Comments

macrumorsuser10 Avatar
182 months ago
Apple has consistently shown that its end goal is to provide an excellent user experience. Thank you, Apple, for putting customers first and for not selling us to advertisers and other businesses.

Android users wanted a crappy OS made by an advertising company that doesn't care about privacy, and that's what they got.
Score: 23 Votes (Like | Disagree)
macrumorsuser10 Avatar
182 months ago
This really isn't iOS vs. Android. On the Android side, this is a CARRIER thing, so far according to most of the reports (including Gruber's site) the manufacturers (e.g. Samsung, HTC, etc.) weren't involved with this either.

w00master

Wrong. It IS an iOS vs Android thing. Apple does NOT allow carriers to put any unauthorized crapware on their iPhones. It's a walled garden that works. Google does allow carriers to put additional software, skins and, apparently, CarrierIQ.
Score: 11 Votes (Like | Disagree)
chrono1081 Avatar
182 months ago
Apple has consistently shown that its end goal is to provide an excellent user experience. Thank you, Apple, for putting customers first and for not selling us to advertisers and other businesses.

Android users wanted a crappy OS made by an advertising company that doesn't care about privacy, and that's what they got.
This actually has a lot of truth to it.

Everyone who looked at their iPhones before iOS 5 new it collected data unless you turned it off. It is there plain as day. If you missed it, then thats on you since its right in the settings. Not to mention you have the option to turn it off, and it only collects unimportant things, not keystrokes and searches and such that the Android handsets were.

Google is a data mining company. Even though its the OEM's who put this software on there (they control the software to anyone who says the carriers do it), Google will take the heat for letting Android be modified in this fashion.

Another thing, Nokia claims this isn't on their phones, hence more evidence that its the OEM's not the carriers that require this.
Score: 10 Votes (Like | Disagree)
unicorn025 Avatar
182 months ago
Apple has consistently shown that its end goal is to provide an excellent user experience. Thank you, Apple, for putting customers first and for not selling us to advertisers and other businesses.

Android users wanted a crappy OS made by an advertising company that doesn't care about privacy, and that's what they got.

We stopped supporting CarrierIQ with iOS 5

so you saying apple told you carrieriq was on your phone before then?
Score: 10 Votes (Like | Disagree)
alhedges Avatar
182 months ago
I want to see one person - just one - who has ever been truly hurt, punished, injured or in any other way disenfranchised by a private corporation or public entity due to any of these horrific privacy-smashing civil rights-destroying espionage applications.

I have certain feelings about most complaints I hear about "privacy infringement". It involves laughter, mockery and cynicism.

This is stupid.

I can't show you one person who has been "been truly hurt, punished, injured or in any other way disenfranchised" by a store who put video cameras in bathrooms and changing rooms and allowed employees to see them naked. But most people feel violated by it and don't like it.

I probably wouldn't be "truly" harmed if "Find my Friends" broadcast my location on a public website that anyone could look at. But I would still feel like my privacy was invaded and would not like it.

And if you are okay with corporations abusing your privacy, that's your prerogative. But I'm glad that most people actually care about their privacy and object when corporations spy on them.
Score: 8 Votes (Like | Disagree)
chrono1081 Avatar
182 months ago
Wow... apparently some people are touchy today.


So... is it better then that Apple authorized it on iOS 4 and before?

Google didn't. HTC didn't. Samsung didn't. It was done by the carrier in those cases...

So, what's worse here?

w00master

You are incorrect. If carriers required it then it would be on Nokia phones as well, but according to Nokia, it is not.

Carrier IQ masquerades itself as a diagnostic tool. Apple used it as such. Other OEM's, who are responsible for putting it on there abused its abilities and also made it very hard to remove.
Score: 8 Votes (Like | Disagree)