Apple Launches Worldwide Replacement Program for First-Generation iPod Nano


Apple today began notifying users of the company's first-generation iPod nano that it is now offering a replacement program intended to address concerns over overheating batteries.

Dear iPod nano owner,

Apple has determined that, in very rare cases, the battery in the iPod nano (1st generation) may overheat and pose a safety risk. Affected iPod nanos were sold between September 2005 and December 2006.

This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages.

Apple recommends that you stop using your iPod nano (1st gen) and follow the process noted below to order a replacement unit, free of charge.

Under pressure from regulators, Apple agreed to provide replacements for affected units in South Korea in 2009 and in Japan in 2010. With today's announcement, it appears that the replacement program is now in effect on a worldwide basis.

Customers with affected devices can fill out a claim form to confirm eligibility for replacement. Defective devices will be replaced within six weeks and will carry 90-day warranties. Customers who have personalized iPod nano devices will not be able to receive personalization on their replacement devices.

Top Rated Comments

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116 months ago
I wonder what they are going to replace them with?
Score: 29 Votes (Like | Disagree)
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116 months ago

Why wouldn't they replace them with first generation nanos? You bought a first generation nano so it seems logical that you would get the same model as a replacement.



Doubt they have a large inventory of 5 yr old nanos lying around.
Score: 15 Votes (Like | Disagree)
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116 months ago
Mine has a lot of nostalgia value for me... I actually hope it can be replaced with the same one.
Score: 13 Votes (Like | Disagree)
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116 months ago
I hope they accept mine without the battery. I heard a loud pop one day and went to find my iPod split open with its battery swollen and hanging out. I ended up cutting the wires and taking the battery to Best Buy to dispose of. Not my fault that my nano exploded itself.
Score: 13 Votes (Like | Disagree)
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116 months ago
yay! my tip was posted. I wonder what it’ll be replaced with too, as I’d like to have a non-explody iPod. :rolleyes:
Score: 11 Votes (Like | Disagree)
Avatar
116 months ago
i guess a good question would be would anyone want the newest nano? i'm not too sure i like it. i like the click wheel.
Score: 10 Votes (Like | Disagree)

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