Apple Begins Refunding Lion Overcharges

itunesemail1
Apple has started refunding users who were charged multiple times for their Lion purchases. We reported last week on a user whose checking account was drained of nearly $4,000 when he was charged 122 times for Lion. The email above was sent to a user who was charged 8 times.

John Christman, the user who was charged 122 times was eventually made whole:

Apple kept me on a very need-to-know basis all along, but once I confirmed the money was in my PayPal account, he then asked for a list of fees to review. Once he saw the fees (very minimal), he offered to pay them and give me a bit extra to pay any additional fees I incur.

Other users who were double charged may see similar emails soon.

Top Rated Comments

reden Avatar
127 months ago
I hope Apple ended up giving that guy lion for free.
Score: 34 Votes (Like | Disagree)
thelead Avatar
127 months ago
The fella got his money back, he deserves no more than that. The faster the world learns that suing and seeking damages is not the only solution to their problems, the better!
When you mess with somebody's mortgage payment, they deserve more than there money back. This can create credit problems... I'm usually with those thinking that suing has gone overboard but in this situation, it may merit legal action.
Score: 22 Votes (Like | Disagree)
thelead Avatar
127 months ago
Yes but it was his fault also. Credit card!, Credit card!, Credit card!

What if you choose not to have a credit card?
Score: 17 Votes (Like | Disagree)
gnasher729 Avatar
127 months ago
how about some personal responsibilty. yes it wasn't his fault but you shouldn't link a debit card for things like this. this is exactly what credit cards are for. if you do a dispute it doesn't tie up all your bank account funds.

I fully agree with the "personal responsibility". It was Apple's fault to take the extra money, so they must take responsibility and put it all right.
Score: 15 Votes (Like | Disagree)
Illumination Avatar
127 months ago
The only entity at fault is Apple. PayPal is a payment processor that does what Apple asks. The consumer was consuming. The bank allowed the payment processor to do what it does. Apple caused this.

You guys are saying that if he had used a credit card, there would have been more of a dispute process, but there is no dispute, this was Apple's system going haywire in a once-in-a-lifetime fluke. If you wanna blame someone for the speed at which banks work, blame the banks' EFT/ACH system. But Apple still screwed people regardless of what above-and-beyond precautions the consumer didn't take.

And I GUARANTEE that the $4k guy could get something more from Apple if he complained even just a little.

yes but if he used a credit card he would still have his money to pay his morgage while the banks/apple figure it. so silly people can not grasp that.
these things happen all the time maybe not to this extent but they happen.
It's so silly that people cannot grasp the fact that this should not have happened in the first place.
Score: 11 Votes (Like | Disagree)
DroidRules Avatar
127 months ago
Why? Because the individual in question cannot properly manage his money financially.
Let's be serious, what type of responsible person doesn't have a six month cushion saved before buying a house? If a $4k overdraft overextends someone to the extent that they can't pay their mortgage, maybe they shouldn't be committing to purchasing a house in the first place? And, maybe they shouldn't be spending $30 on an operating system upgrade if they don't have that cushion.
What happened to personal fiscal responsibility?

Really? You're judging someone because they don't have 6 months saved? You're pretty daft if you think this man is in any way at fault for APPLE charging his account 120 times.

God forbid he try and spend $30..... wow what a moron.`
Score: 10 Votes (Like | Disagree)

Top Stories

samsung experience 1

Samsung's 'iTest' Lets You Try a Galaxy Device on Your iPhone

Thursday April 8, 2021 12:42 pm PDT by
Samsung has launched "iTest," an interactive website experience that's designed to allow iPhone users to test out Android on a Galaxy device, or "sample the other side," as Samsung puts it. Subscribe to the MacRumors YouTube channel for more videos. The iTest website is being advertised in New Zealand, according to a MacRumors reader who came across the feature. Visiting the iTest website on...
sonny 2021 ipad mini pro dummies

Leaked Dummy Units Show iPad Mini 6 With Thick Bezels and Home Button, New iPad Pro Models

Thursday April 8, 2021 2:11 am PDT by
Rumors suggest Apple will release refreshed versions of the iPad mini and iPad Pro models in the first half of this year, potentially as soon as this month, and a new leak today has provided us with a possible preview of what to expect in terms of the devices' overall design and camera prospects. Tech leaker and Apple blogger Sonny Dickson this morning shared images on Twitter showing dummy ...
fake airpods 3

Counterfeit 'AirPods 3' Hit the Market Prior to Official Announcement

Friday April 9, 2021 2:45 am PDT by
Apple is expected to launch the third iteration of AirPods in the third quarter of this year. Rumors and reports suggest the new AirPods will feature an updated design more in line with the AirPods Pro, but lacking in "Pro" features such as active noise cancellation. Despite AirPods 3 not yet being officially announced by Apple, counterfeit products of the unreleased earbuds have already hit ...
iMessage Android featured

Apple's Rationale for Not Bringing iMessage to Android Revealed in Legal Documents

Friday April 9, 2021 2:22 am PDT by
It's no secret that Apple sees iMessage as a big enough selling point to keep the service exclusive to Apple devices, however new court filings submitted by Epic Games in its ongoing lawsuit with the company reveal just how Apple executives have rationalized their decision not to develop a version of iMessage for Android. Apple clearly recognizes the power that iMessage has to keep users...
nba tracking prompt orange

Two-Thirds of iPhone Users Expected to Block Ad Tracking

Friday April 9, 2021 7:19 am PDT by
As many as 68 percent of iPhone users are expected to deny advertisers permission to track them thanks to Apple's App Tracking Transparency feature, in what is beginning to look like a significant blow to the advertising industry (via AdWeek). With the launch of iOS 14.5, apps will have to receive explicit user permission before accessing an iPhone's advertising identifier or IDFA, which is...
iPhone 13 Battery Life Feature

DigiTimes: iPhone 13 Pro Models to Feature 120Hz ProMotion Refresh Rate and 15-20% Less Power Consumption

Friday April 9, 2021 12:52 am PDT by
The two premium "Pro" models of the upcoming iPhone 13 lineup will be equipped with a low-power LTPO display, enabling the iPhones to have a 120Hz refresh rate, according to industry sources cited by Taiwanese publication DigiTimes. According to today's paywalled report, Apple suppliers Samsung and LG Display are in the process of converting parts of their production capacity to produce LTPO ...
ehric

iPhone 12 Mini Missing From Top 5 Best Selling Smartphone List of January 2021

Friday April 9, 2021 4:58 am PDT by
According to market data compiled by Counterpoint Research, Apple's smallest iPhone since the 2016 iPhone SE, the iPhone 12 mini, struggled to obtain a spot in the top five list of best-selling smartphones in January of this year. According to the market data, the iPhone 12 mini came in eighth place for the best-selling smartphone worldwide in the first month of the year. However, the iPhone ...
Top Stories 56 Feature

Top Stories: 'Find My' Expansion, iPhone 13 Pro Mockup, Largest-Ever iMac?

Saturday April 10, 2021 6:00 am PDT by
Apple's AirTags may still be nowhere to be seen nearly two years after signs of them were first discovered, but Apple this week launched its Find My network accessory program that will let third-party devices integrate with the Find My app on Apple's platforms to make it easy to keep track of your items. This week also saw fresh rumors about the upcoming "iPhone 13" and new iMacs, while...
fortnite apple featured

Epic's Case Against Apple in Australia Might Be Over

Friday April 9, 2021 12:21 pm PDT by
Epic Games and Apple are involved in a highly public lawsuit in the United States, but Epic has also sued Apple in other countries, including Australia, in an attempt to boost its chances of getting a favorable ruling. Things aren't quite going Epic's way, however, as the justice overseeing the case today decided that he's going to let the two companies battle it out in the United States. ...
Apple TV Ray Light Teal Film

Apple Wants to Draw Subscribers to Apple TV+ With More Feature Films

Friday April 9, 2021 10:27 am PDT by
Apple is ramping up its efforts to produce feature films, according to a new report from The Information. Apple has a limited number of high profile films already, including "Palmer," "Cherry," and "Greyhound," and sees it as a way to draw more people into Apple TV+. Apple has been telling studio executives that it is aiming to do more than 10 to 12 original movies per year for Apple TV+,...