iTunes Connect to Go Down for Maintenance as App Store Problems Persist

Early last evening, the Mac App Store and iTunes App Store began having intermittent connectivity problems that we originally reported on our Mac Blog. The issues were widely reported by our readers in many geographic areas though the problems came and went for individuals. Reports of problems, however, have persisted all night, representing one of the longest durations of connection issues with the App Store ever.

appstore
Late this evening, Apple has started emailing developers to let them know that their developer portal iTunes Connect will be undergoing maintenance throughout the day on Wednesday (emphasis ours):

iTunes Connect will be undergoing scheduled maintenance on Wednesday, July 13 from 9 a.m. to 4 p.m. PDT.

During this time, iTunes Connect will still be available. However, pricing changes made between 9 a.m. and 4 p.m. PDT will cause the app to become unavailable for purchase until maintenance is complete, at which point the app will become available at the new price. To avoid interruptions to the availability of your apps, do not make price changes during this time.

Lastly, customers may not be able to purchase apps in the Mexico, U.K., Australia, Switzerland, Japan or Norway storefronts during the scheduled maintenance.

Regards,
The App Store team

It's not entirely clear if the maintenance is related to the downtime, but it seems likely given the short notice. The window of time covers the entire day and Apple says it could actually affect customer purchasing in many geographic areas.

While Apple is expected to also release OS X Lion to the App Store in July, the duration and scope of this maintenance seem beyond what might be considered normal downtime.

Top Rated Comments

wordoflife Avatar
153 months ago
It's probably related to the backlight keyboard on the next Macbook airs
Score: 23 Votes (Like | Disagree)
jamied95 Avatar
153 months ago
I know that none of you will believe me. I messaged @Lulsec on twitter (not expecting a response). Asking if they where DDOS ing Apple. They came back and said "depends who's asking"
So I replied"just a geek"
And they relied "we confirm"

If anyone at Mac Rumours wants to PM an email adress, I can send you the screenshot from my twitter.

My twitter account is @karlnicholson
It's because you're talking to some nobody. You got a reply from lulsec, not lulzsec.
Score: 7 Votes (Like | Disagree)
arn Avatar
153 months ago
Could be a maintenance / preparation gone wrong...?

Perhaps.

I really hope Lulzsec hasn't decided to attack Apple. It probably has the most credit card numbers stored, next to the credit card companies themselves. And going after emails and passwords has been their modus operandi in the past.

No one has claimed it, so seems unlikely. I'd expect if someone was responsible for it, they would be bragging about it.

arn
Score: 7 Votes (Like | Disagree)
andiwm2003 Avatar
153 months ago
seems the Mobileme team got transferred to iTunes........
Score: 5 Votes (Like | Disagree)
IT-Pro Avatar
153 months ago
Considering this article from InformationWeek earlier this week there's a lot at stake for Apple:

Beneath the all-digital release, there's a bigger goal, sources told BYTE. The all-digital launch of the 6GB Lion downoad to a giant, broad base of users is really designed to see how well Apple will deliver its even more ambitious iCloud service to a new generation of multi-touch, non-optical drive Macs and notebooks. Apple plans to debut them in August and ship September, sources say.

Digital delivery -- and the Maiden facility is key to this -- must work well for Apple to declare a success for Lion and continue along with its more ambitious plans later.

The Maiden, NC facility won't operate alone, sources say. For OS X Lion, Maiden will operate in concert with Apple's second-largest facility, the 110,000 sq. foot center in Newark, CA, its Cupertino, CA facility and likely those of third-party partners such as Akamai, sources say.
Apple needs to find out in a large scale test, and Lion is that test, if iCloud services really will work the way people will expect on current devices and the new Macs and notebooks coming in September, sources tell BYTE.

Source: InformationWeek (http://www.informationweek.com/news/personal-tech/desktop-os/231001289)

Thus, it would be very plausible to perform extensive maintenance. Apple would not necessarily have to move content over to other farms, but they would want to spread the load as much as possible, perhaps per region.
Score: 5 Votes (Like | Disagree)
MacsRgr8 Avatar
153 months ago
I think it is in preparation of Lion
Score: 5 Votes (Like | Disagree)

Popular Stories

iOS 17 on Phone Feature

Gurman: iOS 17 to Provide Several 'Most Requested Features'

Sunday March 26, 2023 6:05 am PDT by
Apple changed the strategy for iOS 17 later in its development process to add several new features, suggesting that the update may be more significant than previously thought, Bloomberg's Mark Gurman reports. In January, Gurman said that iOS 17 could be a less significant update than iPhone updates in previous years due to the company's intense focus on its long-awaited mixed-reality...
iOS 16

iOS 16.4 Will Add These 8 New Features to Your iPhone

Sunday March 26, 2023 8:06 am PDT by
Following nearly six weeks of beta testing, iOS 16.4 is expected to be released to the public as soon as this week. The software update includes a handful of new features and changes for the iPhone 8 and newer. To install an iOS update, open the Settings app on the iPhone, tap General → Software Update, and follow the on-screen instructions. Below, we have recapped eight new features and...
apple mixed reality headset concept by david lewis and marcus kane

Some Apple Employees Seriously Concerned About Mixed-Reality Headset as Announcement Draws Closer

Sunday March 26, 2023 8:25 am PDT by
Some Apple employees are concerned about the usefulness and price point of the company's upcoming mixed-reality headset, The New York Times reports. Apple headset concept by David Lewis and Marcus Kane Initial enthusiasm around the device at the company has apparently become skepticism, according to eight current and former Apple employees speaking to The New York Times. The change of tone...
iOS 16

Apple Releases iOS 16.4 With New Emoji, Safari Web Push Notifications, Beta Changes, Voice Isolation for Calls and More

Monday March 27, 2023 10:03 am PDT by
Apple today released iOS 16.4, the fourth major update to the iOS 16 operating system that initially came out last September. iOS 16.4 comes two months after the launch of iOS 16.3, an update that added Security Keys for Apple ID. iOS 16‌.4 and iPadOS 16.4 can be downloaded on eligible iPhones and iPads over-the-air by going to Settings > General > Software Update. It can take a few minutes...
Steve Jobs Theater dusk

Apple Reportedly Demoed Mixed-Reality Headset to Executives in the Steve Jobs Theater Last Week

Sunday March 26, 2023 5:53 am PDT by
Apple showcased its mixed-reality headset to the company's top 100 executives in the Steve Jobs Theater last week, according to Bloomberg's Mark Gurman. In the latest edition of his "Power On" newsletter, Gurman explained that the "momentous gathering" is a "key milestone" ahead of the headset's public announcement planned for June. The event was intended to rally Apple's top members of...
top stories 25mar2023

Top Stories: iPhone 15 Pro Design Leak, iOS 16.4 Coming Soon, and More

Saturday March 25, 2023 6:00 am PDT by
We're still almost six months away from the official unveiling of the iPhone 15 lineup, but it seems like every day we're learning more about what to expect from the next-generation models. Notably, this week gave us our clearest look yet at what appear to be some changes for the volume and mute control hardware. iOS 16.4 and associated releases are also right around the corner with some new ...
apple tv 4k red image

Apple Releases tvOS 16.4 for Apple TV 4K and Apple TV HD

Monday March 27, 2023 10:00 am PDT by
Apple today released tvOS 16.4, the fourth major point update to the tvOS 16 operating system that came out last September. Available for the Apple TV 4K and Apple TV HD, tvOS 16.4 comes two months following the release of tvOS 16.3. The tvOS 16.4 update can be downloaded over the air through the Settings app on the ‌‌‌‌Apple TV‌‌‌‌ by going to System > Software Update....