Apple Finally Unveils Revamped 'Apple Support Communities'

115707 apple support communities

Over the weekend, Apple finally rolled out the planned revamp of its support discussions forums, rebranding them as Apple Support Communities. The company had announced last August that the changes would be happening "very soon".

Apple has posted a series of tutorials laying out how Apple Support Communities bring a new organization and layout to the company's discussion forums, offering individual sections for each product line and a prominent text box for searching existing discussions by typing in a question.

Social-based features allow users to promote replies to questions by offering their own responses or "liking" individual posts. Community members can flag previously-posted answers as "correct", increasing the reputation score of helpful members to give additional weight to their future comments and provide them with increased privileges within the forums.

As noted by Fortune, however, the revamp is not being met with universal acclaim, with a number of users complaining about the changes and other bugs. While it will obviously take a bit of time for users to become familiar with the operation of the new site, it remains to be seen whether Apple will incorporate some of the feedback to improve the new Apple Support Communities experience.

Top Rated Comments

blondepianist Avatar
170 months ago
The default username is [name]from[town]?? Seriously? The whole point of the username is to anonymize my profile. And unfortunately, I clicked "Agree" to the ToS before noticing that the same screen also confirms your name. Now I'm stuck with it :mad:
Score: 2 Votes (Like | Disagree)
50548 Avatar
170 months ago
I've already posted some answers there and like the new design overall...only request for now would be for threads to show the number of replies - otherwise we have no clue as to whether a question has been answered or not.
Score: 1 Votes (Like | Disagree)

Popular Stories

iOS 18 Siri Integrated Feature

iOS 18 Rumored to Add These 10 New Features to Your iPhone

Wednesday April 24, 2024 2:05 pm PDT by
Apple is set to unveil iOS 18 during its WWDC keynote on June 10, so the software update is a little over six weeks away from being announced. Below, we recap rumored features and changes planned for the iPhone with iOS 18. iOS 18 will reportedly be the "biggest" update in the iPhone's history, with new ChatGPT-inspired generative AI features, a more customizable Home Screen, and much more....
Apple Silicon AI Optimized Feature Siri

Apple Releases Open Source AI Models That Run On-Device

Wednesday April 24, 2024 3:39 pm PDT by
Apple today released several open source large language models (LLMs) that are designed to run on-device rather than through cloud servers. Called OpenELM (Open-source Efficient Language Models), the LLMs are available on the Hugging Face Hub, a community for sharing AI code. As outlined in a white paper [PDF], there are eight total OpenELM models, four of which were pre-trained using the...
maxresdefault

Apple Announces 'Let Loose' Event on May 7 Amid Rumors of New iPads

Tuesday April 23, 2024 7:11 am PDT by
Apple has announced it will be holding a special event on Tuesday, May 7 at 7 a.m. Pacific Time (10 a.m. Eastern Time), with a live stream to be available on Apple.com and on YouTube as usual. The event invitation has a tagline of "Let Loose" and shows an artistic render of an Apple Pencil, suggesting that iPads will be a focus of the event. Subscribe to the MacRumors YouTube channel for more ...
apple id account

Apple ID Accounts Logging Out Users and Requiring Password Reset

Saturday April 27, 2024 12:41 am PDT by
There are widespread reports of Apple users being locked out of their Apple ID overnight for no apparent reason, requiring a password reset before they can log in again. Users say the sudden inexplicable Apple ID sign-out is occurring across multiple devices. When they attempt to sign in again they are locked out of their account and asked to reset their password in order to regain access. ...
macbook pro purple february

Best Buy Introduces Record Low Prices on Apple's M3 MacBook Pro for Members

Thursday April 25, 2024 7:41 am PDT by
Best Buy is discounting a collection of M3 MacBook Pro computers today, this time focusing on the 14-inch version of the laptop. Every deal in this sale requires you to have a My Best Buy Plus or Total membership, although non-members can still get solid second-best prices on these MacBook Pro models. Note: MacRumors is an affiliate partner with Best Buy. When you click a link and make a...
macos sonoma feature purple green

Apple's Regular Mac Base RAM Boosts Ended When Tim Cook Took Over

Friday April 26, 2024 6:34 am PDT by
Apple used to regularly increase the base memory of its Macs up until 2011, the same year Tim Cook was appointed CEO, charts posted on Mastodon by David Schaub show. Earlier this year, Schaub generated two charts: One showing the base memory capacities of Apple's all-in-one Macs from 1984 onwards, and a second depicting Apple's consumer laptop base RAM from 1999 onwards. Both charts were...