Some iOS Users Reporting Apple ID Error Messages When Updating Apps

A number of mostly international iOS users on MacRumors forums, Apple's support forums, and Twitter are reporting issues with failed app updates today. According to affected users, the process of updating apps in the iOS App Store produces a warning that "the update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."

app-updates-fail
Reader Vinamra on MacRumors forums:

"I go 4 app updates today and as soon as I clicked the update button, the App Store app popped up with the following message:

"Update Unavailable with this Apple ID - This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."

I have always used a single Apple ID and this phone (5S) was bought new and have never had this problem in the past."

Member Albertus8898 on Apple Support Forums:

i didnt change or log out from my apple id at my iphone 5. But when i wanted to update one of my apps it said "update is not available for this apple id either becuase of using different id or...." then i checked my apple id's apps and most of my apps gone. what should i do to make them back to my apple id account? and i tried to delete those apps and redownload them but it gave the same message.

One user contacted an Apple Support representative, who confirmed there was a server issue on Apple's side that was affecting app updates. Apple is working on the problem, but the company has not provided a timeline for the fix.

At this time, this issue that you're experiencing with updating apps is being investigated. There are no possible fixes at this current time, as [it's] an issue with our servers, but we are working on it and should have it functioning properly later today.

While such an error message may appear when users are managing multiple accounts or changing countries, the number of complaints surfacing today and reports from several users indicating that they are only using one account with no changes in country suggest that there is indeed a broader issue with Apple's systems today.

Popular Stories

iPhone 17 Pro on Desk Centered 1

iPhone 17 Pro Launching Next Month With These 12 New Features

Wednesday August 20, 2025 1:23 pm PDT by
Apple's iPhone 17 Pro and iPhone 17 Pro Max should be unveiled in a few more weeks, and there are plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models have a titanium frame, and the iPhone X through iPhone 14 Pro...
Apple Watch Ultra 2 Complications

Apple Watch Ultra 3 Just Weeks Away: Eight Reasons to Upgrade

Wednesday August 20, 2025 6:44 am PDT by
We're only weeks away from Apple's annual iPhone event – rumored to take place on September 9 – and along with the new iPhone 17 series, we're going to get a new version of the Apple Watch Ultra for the first time since 2023. By the time the Ultra 3 is unveiled, it will have been two years since the previous model arrived. The intervening period has left plenty of room for enhancements,...
apple wallet drivers license feature iPhone 15 pro

iPhone Driver's Licenses in Apple Wallet Now Available in 10 U.S. States

Wednesday August 20, 2025 12:00 pm PDT by
In select U.S. states, residents can add their driver's license or state ID to the Wallet app on the iPhone and Apple Watch, providing a convenient and contactless way to display proof of identity or age at select airports and businesses, and in select apps. This week, Apple announced the 10th U.S. state that has implemented the feature: Montana. Below, we have recapped key details about...
iPhone 17 Pro Dark Blue and Orange

When Is iPhone 17 Coming Out?

Wednesday August 20, 2025 5:00 am PDT by
Apple's iPhone 17 series is expected to debut in September 2025. This release follows Apple's recent trend of introducing new iPhone models annually in the fall. To unveil the iPhone 17, iPhone 17 Air, iPhone 17 Pro, and iPhone 17 Pro Max, Apple is expected to hold its annual iPhone announcement event during the week of September 8, 2025, with September 9 or 10 emerging as the most likely...
Apple TV Plus Feature 2 Dark Teal

Apple TV+ Price Increase Announced

Thursday August 21, 2025 7:26 am PDT by
Apple today raised the monthly price of its Apple TV+ streaming service to $12.99 in the U.S., according to 9to5Mac's Benjamin Mayo. Apple TV+ cost just $4.99 per month in the U.S. when it launched in 2019, but the price has now increased three times. The price went up to $6.99 per month in 2022, and then to $9.99 per month in 2023, and now the service costs $12.99 per month. The latest...
apple design award 2025

Apple Announces 2025 Design Award Winners Ahead of WWDC 2025

Tuesday June 3, 2025 10:14 am PDT by
As we wait for WWDC to kick off next Monday, Apple today announced the winners of its annual Apple Design Awards, recognizing apps and games for their innovation, ingenuity, and technical achievement. The 2025 Apple Design Award winners are listed below, with one app and one game selected per category: Delight and Fun - CapWords (App) and Balatro (Game) Innovation - Play (App) and PBJ -...

Top Rated Comments

stukdog Avatar
147 months ago
I just got this as well. (US account) The younger me would have been troubleshooting all morning.

The current me just says, "I'll try it later. Someone will fix it on the other end."
Score: 16 Votes (Like | Disagree)
britboyj Avatar
147 months ago
I just got this as well. (US account) The younger me would have been troubleshooting all morning.

The current me just says, "I'll try it later. Someone will fix it on the other end."

You just encapsulated my life progress.
Score: 7 Votes (Like | Disagree)
thegrants82 Avatar
147 months ago
I just got this as well. (US account) The younger me would have been troubleshooting all morning.

The current me just says, "I'll try it later. Someone will fix it on the other end."

LOL! Same here:)
Score: 3 Votes (Like | Disagree)
dannyyankou Avatar
147 months ago
Before any idiot sarcastically says "it just works", this is just a bug that will probably be fixed in a couple hours.
Score: 2 Votes (Like | Disagree)
iLoveiTunes Avatar
147 months ago
sky is falling..... run
Score: 2 Votes (Like | Disagree)
ghost of jobs Avatar
147 months ago
Well Im ok therefore I extrapolate that it's media lies and haters!...
Score: 1 Votes (Like | Disagree)