PSA: If You Bought Vision Pro at Launch, Your Return Window Ends Friday

All of Apple's products have a 14-day return window, including the $3,500 Vision Pro. For those who purchased a Vision Pro online or in a retail store on the February 2 launch date, the two week return window will end on Friday, February 16.

vision pro case feature
With the Vision Pro positioned as Apple's first dedicated AR/VR device and the first new product category Apple has entered since 2015, many people may have purchased the headset to try it out without an intention to keep it. Multiple buyers on social media networks have also been reporting returns this week because of eye strain, the comfort of the device, the bulky size, a lack of apps and functionality, or an inability to find a day-to-day use case for it.

If you bought a Vision Pro and haven't found it to be worth the purchase price, Apple will take it back, and the same goes for accessories like the $200 Vision Pro Travel Case.

Based on reports from those who have returned the device, it is a seamless process at an Apple retail location. In some cases, Apple employees will ask a number of questions about the reason for the return, but Apple does not deny returns within the 14-day window.

Returned products must be in their original condition with the original parts, accessories, and packaging. Returns can be done at an Apple Store or can be initiated online through Apple's support channels.

Custom ZEISS lens inserts purchased alongside the Apple Vision Pro can't be returned to an ‌Apple Store‌. Apple will accept returns for them on behalf of ZEISS, but that return must be initiated through the Order Listing page. Readers that are not a specific prescription can be returned at a retail location.

Related Roundup: Apple Vision Pro
Buyer's Guide: Vision Pro (Buy Now)
Related Forum: Apple Vision Pro

Popular Stories

Beyond iPhone 13 Better Blue Face ID Single Camera Hole

10 Reasons to Wait for Next Year's iPhone 17

Monday July 8, 2024 5:00 am PDT by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models simultaneously, which is why we sometimes get rumored feature leaks so far ahead of launch. The iPhone 17 series is no different – already we have some idea of what to expect from Apple's 2025 smartphone lineup. If you plan to skip...
iPhone 15 Pro Cameras

iPhone 17 Pro Max Will Be First Model to Feature Three 48MP Cameras

Thursday July 11, 2024 12:20 am PDT by
Next year's iPhone 17 Pro Max will feature an upgraded 48-megapixel Tetraprism camera for enhanced photo quality and zoom functionality, according to Apple analyst Ming-Chi Kuo. In his n-iphone-tetraprism-upgrade-ca62dd37e364">latest investor note published to Medium, Kuo said the key specification change would be a 1/2.6" 48MP CIS sensor, up from the 1/3.1" 12MP sensor expected to be used...
iPhone 16 Pro Front Update Blue

iPhone 16 Pro Rumored to Support 40W Fast Charging and 20W MagSafe

Wednesday July 10, 2024 3:57 am PDT by
Apple's forthcoming iPhone 16 Pro and iPhone 16 Pro Max will support 40W wired fast charging and 20W MagSafe charging, claims a rumor currently swirling around China. Right now, iPhone 15 and iPhone 15 Pro models are capable of up to 27W peak charging speeds with an appropriate USB-C power adapter, while official MagSafe chargers from Apple and authorized third parties can wirelessly charge...
AirPods Pro Beta Firmware

Apple Releases New AirPods Pro 2 Beta Firmware With Support for iOS 18 Features

Tuesday July 9, 2024 11:46 am PDT by
Apple today released a second beta firmware for the AirPods Pro 2, including both the Lightning and USB-C versions. The updated firmware has a build number 7A5244b and it is available to developers at the current time. This is the second firmware update that Apple has released since announcing new AirPods Pro 2 features in June. There are several new features that are coming to the AirPods...
Beyond iPhone 13 Better Blue Face ID

iPhone 16 Models Rumored to Have Face ID-Related Design Changes

Tuesday July 9, 2024 9:15 am PDT by
iPhone 16 models coming later this year could have some Face ID-related "design changes," supply chain publication DigiTimes said this week. The original source of this information is British newspaper The Telegraph, which six weeks ago reported that Face ID component supplier Coherent was considering selling or repurposing a manufacturing facility in Newton Aycliffe, a small town in...
orka desktop

MacStadium Releases Free Orka Desktop macOS Virtualization Software

Wednesday July 10, 2024 6:55 am PDT by
Mac cloud services provider MacStadium today unveiled Orka Desktop, a free virtualization tool that allows Mac users to create and manage macOS virtual machines locally via an easy-to-use admin panel. Orka users can create or download custom macOS images locally for their own personal use, or to collaborate with team members using a familiar workflow, versioning, audit, and review controls....

Top Rated Comments

tweaknmod Avatar
21 weeks ago

People Realizing they look like muppets wearing this thing. Go outside and talk to real people.
Says the person posting flippant comments on a tech website’s forum.
Score: 59 Votes (Like | Disagree)
Bigkool2inSC Avatar
21 weeks ago
Here is a sample of the return line at an Apple Store..

Attachment Image
Score: 47 Votes (Like | Disagree)
BB1970 Avatar
21 weeks ago
Here come the YouTube facepalm thumbnails and “Why I Returned My Vision Pro” vids.
Score: 46 Votes (Like | Disagree)
echo44 Avatar
21 weeks ago
Keeping mine it is awesome!!
Score: 39 Votes (Like | Disagree)
stocklen Avatar
21 weeks ago
It's been so predictable that a significant number of these headsets were bought by people who just wanted content for Youtube videos or stupid memes.
That return window will see an avalanche of these $3,500 devices returned to Apple for a refund once the novelty has worn off or they can no longer squeeze any more context for YouTube or social media posts out of it.

The natural reality here is that a device of that cost is not in the sensible realms of affordability for the vast majority of people. Also even if it is for some, they then have to ask themselves genuinely if they can justify keeping it and use it daily.

This isnt a bad thing but just an extremely predictable inevitability.
Score: 35 Votes (Like | Disagree)
kiensoy Avatar
21 weeks ago
No need for me to see a floating iPad or timers on top of my stove.
Score: 35 Votes (Like | Disagree)