Tweetbot and Twitterrific Users Can Support the Developers by Declining Subscription Refunds

Popular Twitter clients Tweetbot and Twitterrific stopped working overnight in January after Twitter disabled the API used by third-party apps. Twitter gave zero warning that the apps were being blocked from accessing Twitter content, and in fact made no statement on the situation for well over a week.

twitterrific tweetbot refund options
Twitter then officially updated its terms of service to ban all apps similar to the Twitter app. Twitter clients that had been operating for more than a decade were all of a sudden banned, with no communication from Twitter, no heads up, and with no way for the developers to figure out a way to carefully unwind their businesses and communicate the shutdown to customers.

Tweetbot and Twitterrific, two of the most used Twitter clients, had subscription offerings and thousands of customers that paid for subscriptions on a yearly basis. With the apps unable to function, pro-rated refunds are set to be automatically issued to subscribers next month, which will heavily impact businesses that had no warning their income stream would be cut off.

Those refunds are going to be paid largely by Tweetbot and Twitterific rather than Apple. As John Gruber points out on Daring Fireball, this is akin to a person getting fired and then having to pay back their last six months of salary. It is a significant financial blow to app developers put out of business by Twitter's snap decision.

Tweetbot and Twitterrific have teamed up to offer multiple options to customers who are due refunds, and customers who want to help need to do the following:

  1. Open Tweetbot or Twitterrific (or redownload the apps if they've been deleted and open them).
  2. Choose the "I don't need a refund button." Alternatively, for Tweetbot, choose to transfer the subscription over to the new Ivory app for Mastodon.

Because refunds are being issued automatically, Tweetbot and Twitterrific customers who have been happy with their service and want to help the developers out will have to manually opt out using this method.

Customers who do want a refund can do nothing and will receive a pro-rated refund on March 28. Anyone who does not hit that "I don't need a refund button" will get their money back for the months that were left on the subscription at the time that the apps stopped functioning.

The apps have already been unavailable for more than a month, which means Tweetbot and Twitterific have no way to contact customers who are likely no longer even opening up the apps, or who have already deleted them entirely. Many customers will be issued refunds without even electing to be refunded as it is an automatic process without the manual opt-out.

Twitterrific developers Iconfactory and Tweetbot developers Tapbots both have other apps, but Tweetbot and Twitterrific were their main apps. Apple will require them to pay between 70 and 85 percent of each refund, depending on how long each person was subscribed (70% for those subscribed for less than a year, and 85% for those subscribed over a year). Apple will pay the remaining 15 to 30 percent, as that is the cut that Apple had been taking from subscriptions.

Tapbots has already transitioned to Mastodon and offers the Ivory client on both iPhone and Mac, while Iconfactory is focusing on its other apps like Linea Sketch.

Popular Stories

iOS 18

Apple Releases iOS 18.5 With New Wallpaper, Screen Time Changes, Carrier Satellite Support for iPhone 13 and More

Monday May 12, 2025 10:06 am PDT by
Apple today released iOS 18.5 and iPadOS 18.5, the fifth updates to the iOS 18 and iPadOS 18 operating systems that came out last September. iOS 18.5 and iPadOS 18.5 come a little over a month after Apple released iOS 18.4 and iPadOS 18.4. The new software can be downloaded on eligible iPhones and iPads over-the-air by going to Settings > General > Software Update. The iOS 18.5 update has a...
tvOS 18 Feature

Apple Releases tvOS 18.5

Monday May 12, 2025 10:01 am PDT by
Apple today released tvOS 18.5, the latest version of the tvOS operating system. tvOS 18.5 comes a little over a month after the launch of tvOS 18.4, and it is available for the Apple TV 4K and Apple TV HD models. tvOS 18.5 can be downloaded using the Settings app on the ‌Apple TV‌. Open up Settings and go to System > Software Update to get the new software. ‌Apple TV‌ owners who have...
iPhone 17 Pro Blue Feature Tighter Crop

WSJ: Apple Weighing Price Hikes for iPhone 17 Lineup Without Blaming Tariffs

Monday May 12, 2025 3:36 am PDT by
Apple is considering raising prices for its upcoming iPhone 17 models set to release this fall, according to people familiar with the matter cited by The Wall Street Journal. The company reportedly aims to pair the potential price hikes with new features and design changes to justify the increased cost to consumers, rather than attributing them to U.S. tariffs on goods from China. The...
iOS 18

iOS 18.5 Expected This Week With These New Features

Monday May 12, 2025 7:20 am PDT by
Following more than a month of beta testing, Apple is expected to release iOS 18.5 to the general public this week. While the software update is relatively minor, it still includes a handful of new features and changes for iPhones. Below, we recap everything new in iOS 18.5. Pride Wallpaper Apple recently announced its 2025 Pride Collection, including a new Apple Watch band, watch face,...
macOS Sequoia Feature

Apple Releases macOS Sequoia 15.5

Monday May 12, 2025 10:10 am PDT by
Apple today released macOS Sequoia 15.5, the fifth major update to the macOS Sequoia operating system that launched last September. macOS Sequoia 15.5 comes a little over a month after the launch of macOS Sequoia 15.4. Mac users can download the ‌‌‌macOS Sequoia 15.5‌‌‌ update through the Software Update section of System Settings. It is available for free on all Macs able to run ...
Mayday Calendar

Apple Acquisition Hints at Upgraded Calendar App on iOS 19 or Beyond

Friday May 9, 2025 9:13 am PDT by
Apple acquired Canadian startup Mayday Labs in April 2024, according to a European Commission listing, spotted by French blog MacGeneration. The acquisition had not received widespread attention from tech publications until now. Apple is legally required to report certain acquisitions to the European Commission, under the terms of the EU's Digital Markets Act. Mayday Labs founder Jeremy...
top stories 2025 05 10

Top Stories: iOS 18.5 Release Imminent, iPhone Rumors for 2025 and Beyond, and More

Saturday May 10, 2025 6:00 am PDT by
With Apple's developer conference where it will show off iOS 19 just a month away, the company is wrapping up work on iOS 18.5 ahead of an imminent release to deliver a few new features and updates. This week also saw a number of iPhone-related rumors, encompassing not only this year's iPhone 17 lineup but also Apple's plans for 2026 and 2027, even as Apple's Eddy Cue suggested AI could make ...

Top Rated Comments

Syk Avatar
29 months ago

You have to be pretty scummy to ask for a refund.
How so? You paid for a service you no longer are receiving. There's nothing scummy about that.
Score: 73 Votes (Like | Disagree)
swrobel Avatar
29 months ago
You can see just how few developers read MacRumors by the complete lack of empathy in these comments ??‍♂️
Score: 49 Votes (Like | Disagree)
Puonti Avatar
29 months ago
That's an easy "Do not need a refund". Tweetbot was great.
Score: 45 Votes (Like | Disagree)
drew0020 Avatar
29 months ago

You can see just how few developers read MacRumors by the complete lack of empathy in these comments ??‍♂️
I mean let’s be honest most people on here balk at paying $0.99 cents for an app that is essential to them. I wouldn’t want them as my customers with this sort of attitude lol
Score: 43 Votes (Like | Disagree)
xEODGuy Avatar
29 months ago
So, let me get this straight...I should opt out of getting a refund from a company that didn't supply what they said they would because it's someone else's fault that they can't deliver it? How about this: they stop whining, give back all the money that they were given for nothing, and sue Twitter for what they think they're owed?
Score: 36 Votes (Like | Disagree)
RalfTheDog Avatar
29 months ago

As they should be! While I feel for both companies passing the buck to consumers that paid for a service is a bad optic.

Perhaps both Tweetbot and Twitterific should have had better contracts/agreements with Twitter? If you base your business model on that weak a relationship you kind of get what you deserve.
It's not like Twitter is living up to their contracts anyway.
Score: 34 Votes (Like | Disagree)