Apple Seemingly Restricting Generative AI Apps to 17+ or Older App Store Rating

Apple has refused to accept an update to email app BlueMail that adds generative AI features based on ChatGPT unless the developer gives it a 17+ age restriction, the Wall Street Journal reports.

ChatGPT on App Store Feature
The update to BlueMail uses OpenAI's latest ChatGPT chatbot API to help write emails using content from previous emails and calendar events. In communications sent to BlueMail developer Blix Inc., Apple's App Store review team expressed concerns that AI-powered language tools could generate inappropriate content for children, requesting that the app increases its age restriction to age 17 or older, or include content filtering. BlueMail's current age restriction is age four or older. The developer insists that the app already has content filtering and that placing a substantially higher age restriction could stop it from attracting new potential users.

Normally, 17 or older age restrictions on the ‌App Store‌ include apps with offensive language, sexual content, or references to drugs, leading to accusations of unfair treatment from Blix. Blix claims that other apps that promote ChatGPT-like capabilities do not have such stringent age restrictions. A spokesperson for Apple said that developers are able to dispute such decisions via the App Review Board appeal process and it is investigating Blix's complaint.

Microsoft's recently updated version of Bing that includes Chat GPT functionality has a 17 or older age restriction on Apple's ‌App Store‌, while there is no such rating for the version of the app on Google's Play Store, suggesting it is a requirement from Apple. This indicates that Apple is already cementing strict requirements around new AI apps amid concerns about its ability to moderate generated content.

Apple appears to be largely staying out of the race to develop generative AI tools. While the company recently held its annual AI summit for employees, the following sessions reportedly focused on aspects like healthcare, privacy, and computer vision, rather than its own generative AI technologies.

Popular Stories

apple store down feature

Here's Why the Apple Store is Going Down

Thursday November 27, 2025 1:01 pm PST by
Apple's online store is going down for a few hours on a rolling country-by-country basis right now, but do not get your hopes up for new products. Apple takes its online store down for a few hours ahead of Black Friday every year to tease/prepare for its annual gift card offer with the purchase of select products. The store already went down and came back online in Australia and New Zealand, ...
iPhone Pocket Short

iPhone Pocket is Now Completely Sold Out Worldwide

Tuesday November 25, 2025 7:16 am PST by
Apple recently teamed up with Japanese fashion brand ISSEY MIYAKE to create the iPhone Pocket, a limited-edition knitted accessory designed to carry an iPhone. However, it is now completely sold out in all countries where it was released. iPhone Pocket became available to order on Apple's online store starting Friday, November 14, in the United States, France, China, Italy, Japan, Singapore, ...
New Intel Logo

Apple and Intel Rumored to Partner on Mac Chips Again in a New Way

Friday November 28, 2025 7:33 am PST by
While all Macs are now powered by Apple's custom-designed chips, a new rumor claims that Apple may rekindle its partnership with Intel, albeit in a new and limited way. Apple supply chain analyst Ming-Chi Kuo today said Intel is expected to begin shipping Apple's lowest-end M-series chip as early as mid-2027. Kuo said Apple plans to utilize Intel's 18A process, which is the "earliest...
streaming black friday 2025

Best Black Friday Streaming Deals - Save Big on Apple TV, Disney+, Hulu, and More

Thursday November 27, 2025 1:14 pm PST by
We've been focusing on deals on physical products over the past few weeks, but Black Friday is also a great time of year to purchase a streaming membership. Some of the biggest services have great discounts for new and select returning members this week, including Apple TV, Disney+, Hulu, Paramount+, Peacock, and more. Note: MacRumors is an affiliate partner with some of these vendors. When...
iphone air camera

iPhone Air Flop Sparks Industry Retreat From Ultra-Thin Phones

Thursday November 27, 2025 3:14 am PST by
Apple's disappointing iPhone Air sales are causing major Chinese mobile vendors to scrap or freeze their own ultra-thin phone projects, according to reports coming out of Asia. Since the ‌iPhone Air‌ launched in September, there have been reports of poor sales and manufacturing cuts, while Apple's supply chain has scaled back shipments and production. Apple supplier Foxconn has...
iphone black friday gold

The Best Black Friday iPhone Deals Still Available

Friday November 28, 2025 6:24 am PST by
Cellular carriers have always offered big savings on the newest iPhone models during the holidays, and Black Friday 2025 sales have kicked off at AT&T, Verizon, T-Mobile, and more. Right now we're tracking notable offers on the iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, and iPhone Air. For even more savings, keep an eye on older models during the holiday shopping season. Note: MacRumors is...
Apple Foldable Thumb

Foldable iPhone to Debut These Three Breakthrough Features

Tuesday November 25, 2025 7:09 am PST by
Apple's first foldable iPhone is expected to launch alongside the iPhone 18 Pro models in fall 2026, and it's shaping up to include three standout features that could set it apart from the competition. The book-style foldable will reportedly feature an industry-first 24-megapixel under-display camera built into the inner display, according to a recent JP Morgan equity research report. That...

Top Rated Comments

WiiDSmoker Avatar
36 months ago
And yet they allow apps and games that prey on the young old and vulnerable that rack up billions
Score: 17 Votes (Like | Disagree)
jeremysteele Avatar
36 months ago
Can't entirely blame them. Until they can reliably age restrict generative content, this seems like a fair compromise.
Score: 9 Votes (Like | Disagree)
supernova82 Avatar
36 months ago
That seems like a right decision to me.
Score: 7 Votes (Like | Disagree)
Ctrlos Avatar
36 months ago
Lets be honest with ourselves: who under the age of 18 (or probably 30) is using a 3rd party email client in the first place?
Score: 7 Votes (Like | Disagree)
vegetassj4 Avatar
36 months ago
What, did someone put up a Sultry Siri App?



Attachment Image
Score: 6 Votes (Like | Disagree)
Pianoplayah Avatar
36 months ago
I don’t think that’s unreasonable. 16 year olds can learn to write their own emails and how many teens are really using independent email clients anyway?
Score: 6 Votes (Like | Disagree)