Apple Extends Repair Program for iPhone 12 Models With Earpiece Sound Issues

Apple today extended its service program for iPhone 12 and iPhone 12 Pro models experiencing earpiece-related sound issues.

iphone 12 red feature
The program now covers affected iPhone 12 or iPhone 12 Pro devices for up to three years after the first retail sale of the device, compared to up to two years previously, according to Apple. The one-year extension applies worldwide.

Apple launched the service program in August 2021 after the company determined that a "very small percentage" of iPhone 12 and iPhone 12 Pro devices may experience sound issues due to a component that might fail on the earpiece module, also known as the receiver. The issue can result in the earpiece failing to emit sound during phone calls.

Apple or an Apple Authorized Service Provider will service eligible iPhones, free of charge, with steps to initiate the process outlined on Apple's website. Affected devices were manufactured between October 2020 and April 2021, and the program does not apply to the iPhone 12 mini or iPhone 12 Pro Max, according to Apple.

Related Forum: iPhone

Top Rated Comments

mihirdelirious Avatar
22 months ago
*Checks menu*
Hi, I’ll take the usual “very small percentage of customers” special.
Score: 5 Votes (Like | Disagree)
svish Avatar
22 months ago
Hopefully only a small percentage of devices were affected.
Score: 4 Votes (Like | Disagree)
Lloigorr Avatar
22 months ago

Hopefully only a small percentage of devices were affected.
It‘s just a „very small percentage“ as stated above ?
Score: 4 Votes (Like | Disagree)
Mizouse Avatar
22 months ago
No one ever calls me, how will I know if mine are broken? :(



Wish they would extend the repair program for my craptastic crackling AirPods Pros.
There is one thou?

https://support.apple.com/airpods-pro-service-program-sound-issues

Also I just got mine replaced last weekend due to my right bud crackling and sounding like a tin can. I bought them on 2021 Cyber Monday.
Score: 3 Votes (Like | Disagree)
KaliYoni Avatar
22 months ago

the earpiece failing to emit sound during phone calls
Wait a minute! Do you mean to tell me my camera, music streamer, AirPods base station, TikTok portal, Uber hailer, emoji generator, and sexting helper also is a phone? Wow!



;-)
Score: 3 Votes (Like | Disagree)
pdaholic Avatar
22 months ago
Wish they would extend the repair program for my craptastic crackling AirPods Pros.
Score: 3 Votes (Like | Disagree)

Popular Stories

iOS 18 Siri Integrated Feature

iOS 18 Will Add These New Features to Your iPhone

Friday April 12, 2024 11:11 am PDT by
iOS 18 is expected to be the "biggest" update in the iPhone's history. Below, we recap rumored features and changes for the iPhone. iOS 18 is rumored to include new generative AI features for Siri and many apps, and Apple plans to add RCS support to the Messages app for an improved texting experience between iPhones and Android devices. The update is also expected to introduce a more...
iGBA Feature

Game Boy Emulator for iPhone Now Available in App Store Following Rule Change [Removed]

Sunday April 14, 2024 8:06 am PDT by
A week after Apple updated its App Review Guidelines to permit retro game console emulators, a Game Boy emulator for the iPhone called iGBA has appeared in the App Store worldwide. The emulator is already one of the top free apps on the App Store charts. It was not entirely clear if Apple would allow emulators to work with all and any games, but iGBA is able to load any Game Boy ROMs that...
top stories 13apr2024

Top Stories: M4 Mac Roadmap Leaked, New iPads in Second Week of May, and More

Saturday April 13, 2024 6:00 am PDT by
Apple's hardware roadmap was in the news this week, with things hopefully firming up for a launch of updated iPad Pro and iPad Air models next month while we look ahead to the other iPad models and a full lineup of M4-based Macs arriving starting later this year. We also heard some fresh rumors about iOS 18, due to be unveiled at WWDC in a couple of months, while we took a look at how things ...
new best buy blue

Best Buy Opens Up Sitewide Sale With Record Low Prices on M3 MacBook Air, iPad, and Much More

Saturday April 13, 2024 7:41 am PDT by
Best Buy this weekend has a big sale on Apple MacBooks and iPads, including new all-time low prices on the M3 MacBook Air, alongside the best prices we've ever seen on MacBook Pro, iPad, and more. Some of these deals require a My Best Buy Plus or My Best Buy Total membership, which start at $49.99/year. In addition to exclusive access to select discounts, you'll get free 2-day shipping, an...
iGBA Feature

Apple Removes Game Boy Emulator iGBA From App Store Due to Spam and Copyright Violations

Sunday April 14, 2024 9:22 pm PDT by
Apple today said it removed Game Boy emulator iGBA from the App Store for violating the company's App Review Guidelines related to spam (section 4.3) and copyright (section 5.2), but it did not provide any specific details. iGBA was a copycat version of developer Riley Testut's open-source GBA4iOS app. The emulator rose to the top of the App Store charts following its release this weekend,...
iOS 18 Siri Integrated Feature

Apple's First AI Features in iOS 18 Reportedly Won't Use Cloud Servers

Sunday April 14, 2024 9:52 am PDT by
Apple's first set of new AI features planned for iOS 18 will not rely on cloud servers at all, according to Bloomberg's Mark Gurman. "As the world awaits Apple's big AI unveiling on June 10, it looks like the initial wave of features will work entirely on device," said Gurman, in the Q&A section of his Power On newsletter today. "That means there's no cloud processing component to the...