Apple's Extended Return Policy Now in Effect for 2021 Holiday Shopping Season

Apple today announced that its extended return policy is now in effect for the holiday shopping season. The policy applies to most products that Apple sells, including the iPhone, iPad, Mac, Apple Watch, Apple TV, AirPods, HomePod mini, and more.

iphone in box
In the United States, Canada, the UK, Australia, New Zealand, Germany, the Netherlands, and select other countries, most items purchased between November 1, 2021 and December 25, 2021 may be returned through January 8, 2022:

Items purchased at the Apple Online Store that are received between November 1, 2021 and December 25, 2021, may be returned through January 8, 2022. Please note that all other terms and conditions provided in the Apple Online Store Sales and Refunds Policy are still applicable with respect to such items purchased. All purchases made after December 25, 2021 are subject to the Standard Return Policy.

In some countries like Italy and Spain, most items purchased between November 1, 2021 and December 25, 2021 may be returned through January 20, 2022.

More details are available on Apple's returns and refunds page.

Following its earnings report last week, Apple said supply constraints would continue to affect availability of its products through the holiday shopping season, so we recommend shopping for gifts early to ensure timely delivery.

(Thanks, Jeff!)

Popular Stories

iPhone Top Left Hole Punch Face ID Feature Purple

iPhone 18 Pro Launching Later This Year With These 12 New Features

Thursday January 15, 2026 10:56 am PST by
While the iPhone 18 Pro and iPhone 18 Pro Max are not expected to launch for another eight months, there are already plenty of rumors about the devices. Below, we have recapped 12 features rumored for the iPhone 18 Pro models, as of January 2026: The same overall design is expected, with 6.3-inch and 6.9-inch display sizes, and a "plateau" housing three rear cameras Under-screen Face ID...
Apple MacBook Pro M4 hero

These 5 Apple Products Will Reportedly Be Upgraded With OLED Displays

Friday January 16, 2026 7:07 pm PST by
Apple plans to upgrade the iPad mini, MacBook Pro, iPad Air, iMac, and MacBook Air with OLED displays between 2026 and 2028, according to DigiTimes. Bloomberg's Mark Gurman previously reported that the iPad mini and MacBook Pro will receive an OLED display as early as this year, but he does not expect the MacBook Air to adopt the technology until 2028 at the earliest. A new iPad Air is...
iOS 27 Mock Quick

iOS 27 Will Add These 8 New Features to Your iPhone

Sunday January 18, 2026 3:51 pm PST by
iOS 27 is still many months away, but there are already plenty of rumors about new features that will be included in the software update. The first beta of iOS 27 will be released during WWDC 2026 in June, and the update should be released to all users with a compatible iPhone in September. Bloomberg's Mark Gurman said that iOS 27 will be similar to Mac OS X Snow Leopard, in the sense...
Apple Wallet ID Illinois

Apple Plans to Expand iPhone Driver's Licenses to These 7 U.S. States

Friday January 16, 2026 12:12 pm PST by
In select U.S. states, residents can add their driver's license or state ID to the Apple Wallet app on the iPhone and Apple Watch, and then use it to display proof of identity or age at select airports and businesses, and in select apps. The feature is currently available in 13 U.S. states and Puerto Rico, and it is expected to launch in at least seven more in the future. To set up the...
14 inch MacBook Pro Keyboard

MacBook Pro Buyers Now Facing Up to a Two-Month Wait Ahead of New Models

Sunday January 18, 2026 6:50 pm PST by
MacBook Pro availability is tightening on Apple's online store, with select configurations facing up to a two-month delivery timeframe in the United States. A few 14-inch and 16-inch MacBook Pro configurations with an M4 Pro chip are not facing any shipping delay, but estimated delivery dates for many configurations with an M4 Max chip range from February 6 to February 24 or even later. At...

Top Rated Comments

sw1tcher Avatar
55 months ago
YouTubers rejoice. You now have almost an extra 2 months to test and review your Apple products (i.e. MacBook Pro with M1 Pro and M1 Max) before returning them for a full refund. :rolleyes:
Score: 19 Votes (Like | Disagree)
Total Respray Avatar
55 months ago
Great! Two whole months to decide if I like I using the polishing cloth… ;)
Score: 11 Votes (Like | Disagree)
imnotthewalrus Avatar
55 months ago

I would normally be happy to hear this, but I'm sorry. It irks me that this becomes a "thing" only for holiday shopping with Apple. I mean, let's be honest. Xmas is the one time of the year when you're going to have the most returns or exchanges. So for Apple to temporarily lift the usual 15-day return policy and make a more "industry-typical" 30 day one over the holidays is more like them trying to dodge a bunch of criticism and anger from customers than any gift to people.

I bought a new iPhone 13 Pro on launch day, ordered from Apple direct. 1TB model, even. It took me a little time to use features on it like the camera for video recording and to see how it charged on two different inductive charging pads I had in my car and at home, etc. etc. As I learned more about it, I realized I could have done just fine with the "Max" version (unwarranted initial fears it wouldn't fit on the inductive charging pad in my car and so forth), and really started missing the larger screen size of my XS Max this phone replaced. When I finally found a local store with a 1TB Max version of the 13 in stock, I was already 1 day past my time limit to do an exchange -- AND, it was a long workday that meant I couldn't even get over there that night before they closed.

So ... living with my 13 Pro and a little miffed I couldn't swap for the Max. (But had this been a "holiday purchase" instead, I would have easily had time to do that swap.)
Did you ask the store manager, and if so explain your situation? I worked in an Apple store over 7 years, and I never saw a customer turned down on an appeal like that.
Score: 6 Votes (Like | Disagree)
TheYayAreaLiving ?️ Avatar
55 months ago
Yay! Announced early this year! Woo hoo!
Score: 5 Votes (Like | Disagree)
johnyslats Avatar
55 months ago

Does the return clock start ticking from the date you ordered the product -or- is it from the date the product is delivered? My Apple Watch Series 7 was ordered on 10/26 but the estimated delivery date is 11/27-11/24.
Date received



Attachment Image
Score: 5 Votes (Like | Disagree)
citysnaps Avatar
55 months ago

So if you purchased in the actual, physical Apple Store you don't get this extended return window?
I don't think that was addressed in this story. Call your local Apple store to find out.
Score: 2 Votes (Like | Disagree)