Gazelle Decides Not to End Device Trade-In Program After All - MacRumors
Skip to Content

Gazelle Decides Not to End Device Trade-In Program After All

Gazelle, a company that buys old iPhones, iPads, and Macs, has reinstated its device trade-in program after initially ending it in February.

Gazelle
Back in December, Gazelle announced plans to end its trade-in program in 2021, and said that it would shut down trade-in options on February 1, 2021. Gazelle stopped taking trade-ins at that time, but has since reversed course on the decision.

As of April 5, Gazelle is once again accepting online trade-ins for smartphones and tablets. In an email to customers that was also shared with The Verge, Gazelle said that trade-ins were reinstated after feedback from consumers.

Earlier this year, we announced that we will no longer be offering our trade-in option on Gazelle. After careful consideration, including feedback from customers like you, we have decided to keep Gazelle Trade-In going. Today, we are happy to say, 'We're back, baby!' Gazelle Trade-In is a pioneer of the electronics trade-in space and we are happy to continue building on our legacy by offering a simple process and immediate payouts for those unwanted devices.

When initially announcing that its online trade-in program was ending, Gazelle said that it would instead focus on its in-store ecoATM kiosks, which are designed to offer instant cash for devices.

Gazelle operates more than 4,000 ecoATM units across the United States and has collected more than 25 million devices.

Popular Stories

iPhone Handoff iOS 27 Feature

T-Mobile to Charge $5 a Month for iOS 27 iPhone Handoff

Thursday September 10, 2026 3:58 pm PDT by
T-Mobile will charge customers $5 per month to use iPhone Handoff, an e-SIM feature that allows the same phone number to be used on two separate iPhones. iPhone Handoff requires carrier support, and at launch, only T-Mobile users in the U.S. and Deutsche Telekom users in Germany will be able to use it. T-Mobile says customers can use their number across two compatible iPhone models and...
iphone duo

IMAX Reacts to iPhone Duo's 1:1.4 Aspect Ratio Displays

Friday September 11, 2026 4:42 am PDT by
Production theater company IMAX has responded in a mixed way to Apple's embrace of a 1:1.4 aspect ratio on the iPhone Duo's inner and outer displays. The boxier ratio happens to be very close to the classic "full-frame" IMAX 1.43:1 aspect ratio, which comes from the geometry of the company's original 15-perforation/70mm film system. In response to an X post from someone wondering if we'll see...
iOS 27 Feature Dark

Apple Announces iOS 27 Release Date

Wednesday September 9, 2026 10:46 am PDT by
At its event today unveiling the iPhone 18 Pro, AirPods 5, Apple Watch Series 12, and more, Apple announced that iOS 27 will be released later this month. iOS 27 has already been available as a developer beta since June and as a public beta since July, and Apple today said that the update will be released for all users with a compatible iPhone model on Monday, September 14. iOS 27 is...

Top Rated Comments

71 months ago
I used them one time and that is the last time I will ever use them. This was about 3 years ago and traded in my iPhone 6 I think. I was quoted to get around $500 for it in Amazon Gift Cards. It was in PERFECT condition, I get an email from the company saying they revised my offer and only wanted to give me $25 for it saying the phone was damaged. My heart sunk thinking I got ripped off. Thankfully from the advice on here from others I recorded EVERYTHING and took all types of photos, I replied to the email with the links to video and photos and I called in and the rep on the phone put me on hold and came back and apologized and told me they were issuing me the full credit and a $25 extra for the inconvenience and the rep said the warehouse worker accidentally scanned the wrong phone in my account.

If I didnt have the images and videos who the hell knows what they would of done. After that I vowed to never use them again.
Score: 14 Votes (Like | Disagree)
71 months ago
Good! How else am I going to get free boxes so I can use them with other trade in services?
Score: 14 Votes (Like | Disagree)
dohspc Avatar
71 months ago
The king of device trade in ripoffs!
Score: 9 Votes (Like | Disagree)
71 months ago
"Feedback from customers"
Translated: nobody went into stores & malls to visit the kiosks
Score: 8 Votes (Like | Disagree)
71 months ago
They are crooks. You will have less grief throwing it in the trash. I hope Gazelle goes out of business.....and soon.
Score: 7 Votes (Like | Disagree)
71 months ago

What else were they going to do?
If this trade-in / recycling thing was their primary business?
They would read the whole article before commenting.

Gazelle runs an ecoATM business.
Score: 5 Votes (Like | Disagree)