T-Mobile Automatically Opting Customers In to Expanded Data Collection Program for Targeted Ads

T-Mobile is planning to automatically opt its customers into an advertising program that will see user web and mobile app usage shared with advertisers, reports The Wall Street Journal.

tmobilelogo
In a recent privacy policy update, T-Mobile and Sprint customers were informed that their web and mobile app data will be provided to advertisers starting on April 26 unless they specifically opt out. T-Mobile's program will allow advertisers to identify people who have specific interests that can be targeted with ads, such as sports or cooking.

The new advertising policy applies to T-Mobile and Sprint customers. Sprint previously had a similar data sharing partnership with advertisers, but it was only for customers who specifically opted in. The new data sharing program will be the default option, but it will not apply to business accounts or children's lines.

A T-Mobile spokesperson told The Wall Street Journal that subscribers want more relevant ads that align with their interests. "We've heard many say they prefer more relevant ads so we're defaulting to this setting," said the spokesperson.

T-Mobile plans to mask user identities to prevent advertisers and other companies from knowing the specific websites they visit or apps they have installed with an encoded user or device ID, but Electronic Frontier Foundation lawyer Aaron Mackey said that advertisers have ways to link data back to users. "This type of data is very personal and revealing, and it's trivial to link that deidentified info back to you," he said.

T-Mobile's data sharing changes come just as Apple will begin enforcing App Tracking Transparency, a feature that will require app developers to get express user permission before tracking users across apps and websites using the advertising identifier, or IDFA.

App Tracking Transparency is not relevant when it comes to carrier-level data tracking and sharing. Carrier data collection is not new, and AT&T and Verizon both have programs that share user data with advertisers.

AT&T opts wireless subscribers into an ad program that pools them based on inferred interests, with the company sharing more detailed information from customers who opt in. Verizon also pools subscriber data before sharing it with advertisers, plus there's a more extensive data sharing program for users who enroll in Verizon Selects.

T-Mobile customers can opt out of the advertising program through the T-Mobile app or the T-Mobile website. In the app, access the "MORE" tab, select Advertising & Analytics, and toggle off "Use my data to make ads more relevant to me."

On the website, choose "My Account," select "Profile, Privacy, and Notifications, then choose Advertising "& Analytics. From there, turn the opt-in toggle off. Sprint users can change the setting through the Sprint website. Select "Visit My Account," choose "Preferences" and then scroll down to "Manage advertising and analytics preferences." From here, turn off "Use my data to make ads more relevant to me."

AT&T customers can opt out of AT&T's ad program by visiting AT&T's opt out website, and Verizon account privacy controls can be accessed through the Verizon privacy website.

Popular Stories

iPhone SE 4 Thumb 1

'New' iPhone SE Product Listing Appears on French Website

Wednesday February 12, 2025 6:49 am PST by
As the wait continues for Apple's long-rumored, fourth-generation iPhone SE, French electronics retailer Boulanger has prematurely published a product listing for a "new" model of the iPhone SE. The placeholder page says the device is "coming soon," but it offers no further information, and the price shown is obviously not real. The listing was spotted by a reader of the French technology...
apple launch feb 2025

Tim Cook Teases an 'Apple Launch' Next Wednesday

Thursday February 13, 2025 8:07 am PST by
In a social media post today, Apple CEO Tim Cook teased an upcoming "launch" of some kind scheduled for Wednesday, February 19. "Get ready to meet the newest member of the family," he said, with an #AppleLaunch hashtag. The post includes a short video with an animated Apple logo inside a circle. Cook did not provide an exact time for the launch, or share any other specific details, so...
m2 macbook air blue

M4 MacBook Air Release Continues to Appear Imminent

Monday February 10, 2025 10:56 am PST by
There continue to be signs of a new MacBook Air with an M4 chip, indicating that we could see the machine launch in the not too distant future. A private account on X today shared the identifiers that the MacBook Air will use, and those identifiers correspond to the M4 chip. According to the source, both the 13-inch MacBook Air and the 15-inch MacBook Air will be equipped with Apple's...
oppo find n5 fingers

World's Thinnest Foldable Phone Launches Next Week

Monday February 10, 2025 3:05 am PST by
Oppo has confirmed a February 20 global launch for its Find N5, which the company claims is the world's thinnest device in the foldable phone category. The phone is expected to be re-branded as the OnePlus Open 2 in the US. The Chinese vendor has been teasing the device in the last few weeks, touting its waterproofing and nearly invisible display crease, and highlighting its thinness by compa...
watchOS 11 Thumb 2 1

Apple Releases watchOS 11.3.1

Monday February 10, 2025 10:04 am PST by
Apple today released watchOS 11.3.1, a minor update to the operating system that runs on the Apple Watch. watchOS 11.3.1 is compatible with the Apple Watch Series 6 and later, all Apple Watch Ultra models, and the Apple Watch SE 2. watchOS 11.3.1 can be downloaded by opening up the Apple Watch app and going to General > Software Update. To install the new software, the Apple Watch needs to...
sequoia

Apple Releases macOS Sequoia 15.3.1

Monday February 10, 2025 10:11 am PST by
Apple today released macOS Sequoia 15.3.1, a minor update to the macOS Sequoia operating system that came out last September. macOS 15.3.1 comes a few weeks after the launch of macOS Sequoia 15.3. Mac users can download the ‌‌‌macOS Sequoia‌‌‌ update through the Software Update section of System Settings. Apple has also released macOS 13.7.4 and macOS 14.7.4 for those who are...
apple launch feb 2025 alt

What to Expect From the 'Apple Launch' Next Week

Thursday February 13, 2025 11:48 am PST by
Apple has yet to announce any new devices this year, but that could change starting next week. Apple CEO Tim Cook today said to "get ready" for a "launch" on Wednesday, February 19. "Get ready to meet the newest member of the family," said Cook, in a social media post. The post includes an #AppleLaunch hashtag, along with a short video featuring an animated Apple logo inside of a circle....
Apple Ad on X

Apple Resumes Advertising on X

Wednesday February 12, 2025 2:18 pm PST by
Apple this month started advertising on X for the first time in more than a year. The company had stopped advertising on the social media platform in November 2023 following controversial remarks made by its owner Elon Musk. For example, the @Apple account is running an ad promoting Safari's privacy features. The ad was spotted by MacRumors contributor Aaron Perris. The @AppleTV account has a...
M4 mini Glowing Blue

Apple Begins Selling Refurbished M4 Macs

Wednesday February 12, 2025 11:35 am PST by
Apple today added MacBook Pro and Mac mini models with M4 series chips to its certified refurbished store in the United States, Canada, the United Kingdom, and Ireland for the first time since the computers were introduced in October 2024. Some refurbished MacBook Pro models with M4 chips are also available in Belgium, Germany, the Netherlands, Spain, and select other European countries. ...

Top Rated Comments

Osxguy Avatar
51 months ago
Why are we as consumers ok with this?
Score: 23 Votes (Like | Disagree)
Nebulance Avatar
51 months ago
I can say that I'm interested in no ads.
Score: 20 Votes (Like | Disagree)
WiseAJ Avatar
51 months ago
opt in should never be default on anything
Score: 17 Votes (Like | Disagree)
Apple_Robert Avatar
51 months ago
T-Mobile sent out an email to all customers about this. T-Mobile also made a big point to tell customers they can opt out and also provided a ink in the same email to do so, which I made use of.

I agree opt in should not be automatic.
Score: 13 Votes (Like | Disagree)
neuropsychguy Avatar
51 months ago

Verizon better not be next...
Verizon and AT&T already do it.

From the article: “AT&T customers can opt out of AT&T's ad program by visiting AT&T's opt out website ('https://signin.att.com/'), and Verizon account privacy controls can be accessed through the Verizon privacy website ('https://secure.verizon.com/').”
Score: 11 Votes (Like | Disagree)
sw1tcher Avatar
51 months ago

A T-Mobile spokesperson told The Wall Street Journal that subscribers want more relevant ads that align with their interests. "We've heard many say they prefer more relevant ads so we're defaulting to this setting," said the spokesperson.
?

Anyone here want to see more relevant ads or know anyone who does? I don't.

<-- T-Mobile customer
Score: 10 Votes (Like | Disagree)