Multiple iPhone 12 Users Report Sudden Drops in 5G and LTE Cellular Coverage

Since Apple launched the iPhone 12 in October, an increasing number of users of the new smartphone have been reporting persistent drops in cellular coverage.

iphone 12 5g
Multiple reports of dropped 5G and LTE connectivity have appeared on Reddit, on Apple's support forums, and on the MacRumors forums, with many people suffering issues when walking or in transit and some seeing the same problem when stationary.

Several users report suddenly losing all reception bars and seeing a "no service" message on their ‌iPhone‌ 12, despite being in an area of network coverage and seeing no connectivity issues on other devices, and iOS version doesn't seem to be a factor.

Several users have been in touch with Apple technical support or their operator, and there's some suggestion that the issue may be related to how the ‌iPhone‌ 12 switches between cellular towers. Affected iPhones reportedly pass all of Apple's diagnostic tests, while toggling Airplane mode on and off seems to correct the lost signal reception for some, but not all users.

‌iPhone‌ 12 users in various countries have relayed their experience with the problem, and it doesn't appear to be related to any one network carrier, with reports from users across Verizon, AT&T, and T-Mobile. Verizon is said to be aware of the issue.

Have you seen similar sudden dropped connections on your ‌iPhone‌ 12 for no apparent reason? Let us know in the comments below.

(Thanks, Wesley!)

Related Forum: iPhone

Top Rated Comments

gpat Avatar
43 months ago
iPhone 4 lovers liked this phone for the design. Now they have another reason.
Score: 28 Votes (Like | Disagree)
farewelwilliams Avatar
43 months ago
inb4 "you're holding it wrong"
Score: 19 Votes (Like | Disagree)
javisan Avatar
43 months ago
Hey Macrumors, more than multiple users are also reporting receiving iPhones 12s (all 4) with yellow tinted screens. Please report on that.
Score: 18 Votes (Like | Disagree)
otternonsense Avatar
43 months ago

7 people can’t handle their iPhone, if they even have one, must be a disaster! You’ve got to be kidding me. I’ve had great 5G coverage from day 1.
One person has had a great experience, so everyone else's is invalidated. Right?
Score: 14 Votes (Like | Disagree)
Renho Avatar
43 months ago

I get that every year there are issues, and I get the old saying about first gen Apple anything, in this case something related to the 5G perhaps, but between this and the other issues I’m reading about, my gf and I are holding off for the 13.

I know, I know, there are plenty of users who are just fine, but......
But then the 13 will have something wrong as well. Lol
Score: 13 Votes (Like | Disagree)
Narcaz Avatar
43 months ago
Same problem here in germany. Call drops with both major carriers o2 and telekom in a dual sim setup. Annoying as hell.
Score: 11 Votes (Like | Disagree)

Popular Stories

iPhone 16 Camera Lozenge 2 Perspective Gray

Five Key Upgrades Coming to iPhone 16

Friday March 15, 2024 1:45 pm PDT by
The iPhone is Apple's top-selling product, and it gets an update every year. In 2024, we're expecting the iPhone 16 and iPhone 16 Pro lineup, with an arguably more interesting feature set than we got with the iPhone 15 and iPhone 15 Pro. Subscribe to the MacRumors YouTube channel for more videos. Capture Button All four iPhone 16 models are set to get a whole new button, which will be...
When To Expect New iPads Feature 1

Apple to Announce New iPads on March 26, Rumors Claim

Monday March 18, 2024 4:02 am PDT by
Apple is widely expected to release new iPad Air and OLED iPad Pro models in the next few weeks. According to new rumors coming out of Asia, the company will announce its new iPads on Tuesday, March 26. Chinese leaker Instant Digital on Weibo this morning 日发布%23">claimed that the date will see some sort of announcement from Apple related to new iPads, but stopped short of calling it an...
airpods 3 orange

Two New AirPods 4 Models Expected to Launch in September or October

Sunday March 17, 2024 7:56 am PDT by
Apple suppliers will begin production of two new fourth-generation AirPods models in May, according to Bloomberg's Mark Gurman. Based on this production timeframe, he expects the headphones to be released in September or October. Gurman expects both fourth-generation AirPods models to feature a new design with better fit, improved sound quality, and an updated charging case with a USB-C...
iphone se 4 modified flag edges

iPhone SE 4 Expected to Depreciate Heavily

Tuesday March 12, 2024 9:04 am PDT by
Resale value trends suggest the iPhone SE 4 may not hold its value as well as Apple's flagship models, according to SellCell. According to the report, Apple's iPhone SE models have historically depreciated much more rapidly than the company's more premium offerings. The third-generation iPhone SE, which launched in March 2022, experienced a significant drop in resale value, losing 42.6%...
General iOS 17 Feature Orange Purple

iOS 17.4.1 Update for iPhone is Imminent

Monday March 18, 2024 5:27 am PDT by
iOS 17.4.1 and iPadOS 17.4.1 should be released within the next few days, with a build number of 21E235, according to a source with a proven track record. MacRumors previously reported that Apple was internally testing iOS 17.4.1. As a minor update for the iPhone, it will likely address software bugs and/or security vulnerabilities. It is unclear if the update will include any other changes. ...
M3 iPad Feature 3

New iPads Likely to Begin Shipping in April

Monday March 18, 2024 9:52 am PDT by
Apple's new iPad Pro models with OLED displays will likely begin shipping to customers in April, according to information shared today by Ross Young, CEO of display industry research firm Display Supply Chain Consultants. Bloomberg's Mark Gurman also said the new iPad Pro models might not ship until "deeper" into April in his Power On newsletter on Sunday:I've repeatedly said that new...
iOS 17 Passkey With Apple ACCOUNT Feature

'Apple ID' Expected to Change to 'Apple Account' Starting With iOS 18

Sunday March 17, 2024 7:13 am PDT by
MacRumors was first to report that Apple was planning to rebrand "Apple ID" to "Apple Account" across its software platforms and websites like iCloud.com as early as this year, and now Bloomberg's Mark Gurman has corroborated this change. A mockup of the new Apple Account branding In his Power On newsletter today, Gurman said the new "Apple Account" branding will start to be used later this...