Apple Provides More Details About Independent Repair Provider Program for Macs
Apple this week announced that it has expanded its Independent Repair Provider Program to include Mac repairs. Apple has since outlined further details about the initiative in an internal document obtained by MacRumors.
The internal document states the following:
- Qualifying repair shops can gain access to Apple genuine parts, tools, and training starting August 17
- The program covers all Mac models
- The program is limited to out-of-warranty Mac repairs
- Examples of components eligible for repair include the display, logic board, and top case, the latter of which includes the keyboard, trackpad, speakers, and battery
- Participating repair shops must have Apple-certified technicians perform the repairs
- Participating repair shops are not permitted to offer whole-unit replacements for Macs
- Participating repair shops cannot ship Macs to an Apple repair center
Apple first launched the program for out-of-warranty iPhone repairs in the United States last year and expanded it to Canada and Europe last month. Apple's website has more details, but it has yet to be updated to reflect the inclusion of Mac repairs.
Update: Apple has also repriced several Mac repair parts for technicians. While some parts are now lower in price, several have increased by up to hundreds of dollars, such as 13-inch MacBook Pro displays.
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Top Rated Comments
I think he has some good points, though.
We'd deny service for tampered devices on a daily basis. When I left in 2014, the latest scammer craze was iPads that wouldn't power on, turns out they were devoid of parts inside and filled with modeling cement... we had to start weighing them.
I’m being trained on board level repair and rework, something that NO Apple technician is trained to do (by Apple) Apple doesn’t even allow techs to do board level work. The bad logic boards and other assemblies have to be mailed back. They then are sent to China to be refurbished and added back into parts inventory. I was an ACMT for 3 years and never made a mistake on a computer. I also fixed iPhones on the side and damaged a iPhone 4S during a screen repair. It happens.
What I won’t work on are devices that are missing components, missing screws, damaged cables, etc. A good technician doesn’t leave a trace when he/she is done unless they have to micky-mouse someone’s botched repair attempt.