Some iPhone Users Report Significant Battery Drain Due to Music App Background Activity in iOS 13.5.1

apple music icon for ios 100594580 origA significant minority of iPhone users have taken to Apple's Support Communities and Reddit to report battery drain issues largely related to the Music app and high levels of background activity.

Hundreds of users, many running iOS 13.5.1 on devices both new and old, are experiencing rapid battery drain when the Music app is not in use. In some cases, the background activity occurs over several hours each day, even if the app has not been used for weeks or even at all.

User: Mojo06
I just purchased a new iPhone 11 a few days ago, and my battery is crashing so fast. I haven't even used the Apple Music App yet and it says that it has been running in the background for over 18 hours and has used 95% of my battery. My phone is also getting very hot from this. I am concerned this will kill my battery on my new phone.

User: Brianwpi
Phone is burning up. Switched off background app refresh. Restarted phone. Battery health 91%. iPhone X running iOS 13.5.1. Had to recharge several times during the day just to keep up. Help?

User: svphies
I'm having this exact same problem with my iPhone 11, recently updated to IOS 13.5.1. I never had Background App Refresh turned on and I haven't found any downloading song in the Music app. I might try to backup my phone to iTunes and do a reset later. I hope Apple fixes this issue soon.

While reports of the Music app draining battery in the background go back to April, there has been a rapid uptick in reports over the last week, suggesting Apple may have recently changed something on the server side which is causing the problem.

apple music battery drain
Below are some of the steps that users have taken to try to resolve the issue, but which appear to have a low rate of success.

  • Force quit the Music app.
  • Restart / Restore ‌iPhone‌.
  • Delete Music app then reinstall it.
  • Turn off Automatic Downloads (Settings -> Music -> Automatic Downloads).
  • Disable background app refresh (Settings -> General -> Background App Refresh -> Disable Music).
  • Turn off Mobile Data (Settings -> Music -> Mobile Data).
  • Cancel all downloads in the Music Library.

Some users have resorted to deleting the Music app on their device, which brings the battery usage to an end. For those with Apple Music subscriptions, however, this isn't even a short-term solution, so we're bringing these reports to the attention of the wider community in the hope that it will prompt Apple to investigate.

Top Rated Comments

shabagiuly Avatar
49 months ago
It’s not only the Music app, since 13.5 a lot of apps suffer of constant background activity. You can check this subject ('https://discussions.apple.com/thread/251435983?answerId=253009672022&page=1') on Apple forum.
Score: 14 Votes (Like | Disagree)
shabagiuly Avatar
49 months ago

Nah, it was 100% the music app.
Maybe for you. But if you check Apple’s forum, it’s far from the only one app with troubles.
Score: 8 Votes (Like | Disagree)
shabagiuly Avatar
49 months ago

I don't know if this is related, I checked this background activity and on my phone it showed the KMB app (only relevant to users in HK) had 19hrs of background activity within the last day. Doesn't seem to affect the battery though, as it is just an app for bus schedules.
Yes, it’s related. The bug is for background activity in general, not only Music app.
Score: 7 Votes (Like | Disagree)
ChpTrk Avatar
49 months ago

I’ll ask again and re-phrase. Does everyone with this issue subscribe to iTunes Match?
I use iTunes Match, and I have the issue.

I believe the assumptions about a server side issue are correct. I typically manually download a couple of playlists to my iPhone for offline listening. For the past couple of days I haven't been able to download the songs in any of my playlists. It looks like the phone starts to download a song, then fails and keeps retrying. I might be able to download a few songs, but the majority won't download. They don't time out and give an error or anything, the app just keeps trying to download them, which I think is where the background utilization/hot iPhone issue is happening.

My phone got so hot one day the flash wouldn't work until I was able to cool the device down.

It's now 10:00 AM. I unplugged my iPhone at 7:00 AM with 100% charge and haven't used it much today. I'm at 57% battery. I have a iPhone SE 2020.
Score: 6 Votes (Like | Disagree)
Squuiid Avatar
49 months ago
A picture tells 1000 words. Didn't even use Apple Music. All 'Background Activity".
One more thing, as soon as this started happening, iTunes Match no longer works on my HomePods. I've tried so many things to try and fix, nothing.

Definitely a server side change Apple have made to their music backend to cause this IMO.


Attachment Image
Score: 5 Votes (Like | Disagree)
KaPOWitsCHRIS Avatar
49 months ago
I’ve been having this issue for months and thought it was only me. I even reset my device and setup as new and it returned.
Score: 4 Votes (Like | Disagree)

Popular Stories

apple tv 4k yellow bg feature

When to Expect a New Apple TV to Launch

Tuesday April 9, 2024 8:30 am PDT by
It has been nearly a year and a half since the current Apple TV was released, so the device is becoming due for a hardware upgrade. Below, we recap rumors about the next Apple TV, including potential features and launch timing. The current model is the third-generation Apple TV 4K, announced in October 2022. Key new features compared to the previous model from 2021 include a faster A15...
iPhone 16 Pro Sizes Feature

Alleged iPhone 16 Battery Details Show Smaller Capacity for One Model

Tuesday April 9, 2024 3:46 am PDT by
Apple's upcoming iPhone 16 lineup will feature bigger battery capacities compared to previous-generation models with the exception of the iPhone 16 Plus, which will have a smaller battery than its predecessor. That's according to the Chinese Weibo-based leaker OvO Baby Sauce OvO, a relatively new source of supply chain leaks with an as-yet unproven track record for accuracy. The iPhone 16 ...
iPhone 16 Camera Lozenge 2 Colors

iPhone 16 Plus Rumored to Come in These 7 Colors

Wednesday April 10, 2024 3:52 am PDT by
Apple's iPhone 16 Plus may come in seven colors that either build upon the existing five colors in the standard iPhone 15 lineup or recast them in a new finish, based on a new rumor out of China. According to the Weibo-based leaker Fixed focus digital, Apple's upcoming larger 6.7-inch iPhone 16 Plus model will come in the following colors, compared to the colors currently available for the...
M3 iPad Feature 3

Apple Event for New iPads Still Considered 'Unlikely' Following Delays

Tuesday April 9, 2024 6:37 am PDT by
Apple is "unlikely" to hold an event to announce new iPad Pro and iPad Air models, according to sources cited by Taiwanese supply chain publication DigiTimes. Bloomberg's Mark Gurman already said Apple was not planning to hold an event for the new iPads, but he made this claim back in early March, before it was reported that the devices were postponed due to manufacturing delays. With the...
apple silicon feature joeblue

Macs to Get AI-Focused M4 Chips Starting in Late 2024

Thursday April 11, 2024 10:10 am PDT by
Apple will begin updating its Mac lineup with M4 chips in late 2024, according to Bloomberg's Mark Gurman. The M4 chip will be focused on improving performance for artificial intelligence capabilities. Last year, Apple introduced the M3, M3 Pro, and M3 Max chips all at once in October, so it's possible we could see the M4 lineup come during the same time frame. Gurman says that the entire...
iOS 18 WWDC 24 Feature 2

iOS 18 May Feature All-New 'Safari Browsing Assistant'

Wednesday April 10, 2024 6:11 am PDT by
iOS 18 will apparently feature a new Safari browsing assistant, according to backend code on Apple's servers discovered by Nicolás Álvarez. MacRumors contributor Aaron Perris confirmed that the code exists, but not many details are known at this time. Álvarez said it seems like the browsing assistant will use iCloud Private Relay's infrastructure to send relevant data to Apple in a...