New Apple Web Page Directs Customers to Its Online Shopping Services

Apple has launched a new web page that brings together links and information about its online services for customers shopping from home during the global health crisis.

apple online shopping services webpage
Titled "Everything you love about our stores is online," the new catch-all page links from the Apple.com home page and includes details about no-contact delivery options, Apple Specialist help, financing and credit options, Apple Trade In, Apple Card, order status checking, service and support.

The page also links out to "Today at Apple - At home," a series of fun how-to videos to help users get creative during the ongoing stay-at-home measures, and there's a series of category links for customers to explore products on Apple's online store.

Apple has been gradually re-opening its retail stores in countries where lockdowns have eased, although some are operating on limited hours.

Apple CEO Tim Cook last week said that Apple was going to reopen stores in Austria and Australia this week, and Apple's sole Apple Store in Vienna will be reopening on Tuesday, May 5.

We're still waiting to hear exactly when stores in North America will reopen, but Cook also said that Apple is planning to reopen a few stores in the U.S. starting in May. Store openings will be staggered, with Apple evaluating data that includes local guidelines and recommendations before reopening.

Popular Stories

streaming black friday 2025

Black Friday Streaming Deals Include Big Savings on Disney+, Hulu, Apple TV, and More

Monday November 24, 2025 8:03 am PST by
We've been focusing on deals on physical products over the past few weeks, but Black Friday is also a great time of year to purchase a streaming membership. Some of the biggest services have great discounts for new and select returning members this week, including Disney+, Hulu, Paramount+, Peacock, and more. Note: MacRumors is an affiliate partner with some of these vendors. When you click a...
iOS 26 on Three iPhones

iOS 27 Will Reportedly Have Two Key Upgrades

Sunday November 23, 2025 8:48 am PST by
iOS 27 will reportedly have two major elements: quality improvements and new AI features. In his Power On newsletter today, Bloomberg's Mark Gurman said that iOS 27 will be similar to Mac OS X Snow Leopard, in the sense that Apple is focused on improving "quality and underlying performance" over adding new features. Gurman said there is one exception to this rule, though, as he expects...
General Black Friday Deals 25 Red

Apple Black Friday Deals Available Now on AirPods, iPads, Accessories, and More

Friday November 21, 2025 8:48 am PST by
We're only a few days away from Black Friday, which will take place on Friday, November 28 in 2025. As always, this will be the best time of the year to shop for great deals, including popular Apple products like AirPods, iPad, Apple Watch, and more. In this article, the majority of the discounts will be found on Amazon. Note: MacRumors is an affiliate partner with some of these vendors. When...
iOS 26

iOS 26.2 Adds These New Features to Your iPhone

Thursday November 20, 2025 10:50 am PST by
iOS 26.2 is currently in beta testing. The upcoming update includes a handful of new features and changes on the iPhone, including a new Liquid Glass slider for the Lock Screen's clock, offline lyrics for Apple Music, and more. In a recent press release, Apple confirmed that iOS 26.2 will be released to all users in December, but it did not provide a specific release date. Keep reading...
maxresdefault

The MacRumors Show: iPhone 18 Pro Looks Like a Huge Upgrade

Friday November 21, 2025 9:10 am PST by
On this week's episode of The MacRumors Show, we talk through all of the new features and improvements expected to come to next year's iPhone 18 Pro and iPhone 18 Pro Max models. Subscribe to The MacRumors Show YouTube channel for more videos Apple's next-generation iPhones are less than ten months away and we already have a good idea about what to expect based on corroborated leaks, rumors,...
Apple Foldable Thumb

Foldable iPhone to Debut These Three Breakthrough Features

Tuesday November 25, 2025 7:09 am PST by
Apple's first foldable iPhone is expected to launch alongside the iPhone 18 Pro models in fall 2026, and it's shaping up to include three standout features that could set it apart from the competition. The book-style foldable will reportedly feature an industry-first 24-megapixel under-display camera built into the inner display, according to a recent JP Morgan equity research report. That...
apple news banner

Apple News Loses CNN

Monday November 24, 2025 7:56 am PST by
American multinational news company CNN has abruptly pulled its content from Apple News, Semafor reports. CNN quietly removed its stories from Apple News over the weekend and there is no longer a feed from the network to subscribe to in the app. This effectively ends its distribution agreement with Apple while the two sides negotiate new terms. Discussions are apparently ongoing and CNN's...
amazon black friday

Amazon Kicks Off Black Friday Sale With Major Discounts on Apple Accessories, TVs, and More

Sunday November 23, 2025 7:12 am PST by
Black Friday deals have begun, and Amazon is one of the best places you can find steep discounts on numerous products this week. We've already collected all of the best Apple-related deals you'll find at Amazon (and other retailers) in our Apple Black Friday Deals post, so below you'll find other discounts on devices like Anker accessories, Beats headphones, video games, TVs, and more. Note:...
Apple Shopping Event 2025

Apple Announces 2025 Black Friday Event, Here's What You Can Get

Thursday November 20, 2025 6:28 am PST by
Apple's annual four-day Black Friday through Cyber Monday shopping event is returning on Friday, November 28 through Monday, December 1 in many countries, including the United States, Canada, Australia, New Zealand, France, Germany, Italy, Spain, the United Kingdom, Belgium, the Netherlands, Sweden, Thailand, and others. During the shopping event, customers can get an Apple gift card with...

Top Rated Comments

rtdunham Avatar
73 months ago
If the company aims to function as an online retailer it should work harder to become a better one. I went online before midnight on a weekday with a few questions, including one about trade-ins, prior to buying a new MacBook Pro. I waited online more than 40 minutes before my call was answered. I was then told the US sales store was closed. I had reached a tech-support rep in Australia who couldn’t have been nicer but eventually determined I could not place my order nor add to another MBP order I had placed online earlier in the evening. I’m a big Apple fan-The company and its products – but I’d like to see it up its online sales game. At a minimum, post that the store is closed instead of directing to a number (1-800-MYAPPLE) for sales at an hour when it’s not staffed; change the recordings that first answer a call to say that sales is closed rather than forcing someone who’s trying to give Apple another couple thousand dollars to have to sit on hold on for nearly three quarters of an hour to learn that. There’s plenty that could be done with a little nod to good customer service beyond giving us a choice of three genres of music-on-hold. I guess my experience tonight coincided unfortunately with the topic of this article! :-)
Score: 2 Votes (Like | Disagree)
RalfTheDog Avatar
73 months ago

... Bro did you really expect to have a normal experience like you’re used to? That’s on you. Articles have been posted for weeks saying that when things open back up that it’s going to be *weird*. You can’t expect the same magic/wow factor until the virus ceases to exist. ...




If the virus ceases to exist. I suspect what we have now is the beginning of the new normal. Things will lighten up for a bit, everyone will pay the consequences for that, then the world will learn how to live with a much stricter lockdown.
Score: 1 Votes (Like | Disagree)
airbatross Avatar
73 months ago
I went to Bondi Jnct Apple store today in Sydney. The experience was horrible. Staff was professional and they were extremely cautious; but waiting to be admitted, temperature check at entrance, wearing the mask provided by them and staying far away from employees, cleaning process after touching anything is just all frustrating, I loathed it. I was there for picking up my iPad Pro order and the fun and enjoyment I would get normally was replaced by a hospital-grade hygenic unsavoury experience. Such sad times.. :confused:
Score: 1 Votes (Like | Disagree)