New Apple Web Page Directs Customers to Its Online Shopping Services

Apple has launched a new web page that brings together links and information about its online services for customers shopping from home during the global health crisis.

apple online shopping services webpage
Titled "Everything you love about our stores is online," the new catch-all page links from the Apple.com home page and includes details about no-contact delivery options, Apple Specialist help, financing and credit options, Apple Trade In, Apple Card, order status checking, service and support.

The page also links out to "Today at Apple - At home," a series of fun how-to videos to help users get creative during the ongoing stay-at-home measures, and there's a series of category links for customers to explore products on Apple's online store.

Apple has been gradually re-opening its retail stores in countries where lockdowns have eased, although some are operating on limited hours.

Apple CEO Tim Cook last week said that Apple was going to reopen stores in Austria and Australia this week, and Apple's sole Apple Store in Vienna will be reopening on Tuesday, May 5.

We're still waiting to hear exactly when stores in North America will reopen, but Cook also said that Apple is planning to reopen a few stores in the U.S. starting in May. Store openings will be staggered, with Apple evaluating data that includes local guidelines and recommendations before reopening.

Popular Stories

iOS 26

15 New Things Your iPhone Can Do in iOS 26.2

Friday December 5, 2025 9:40 am PST by
Apple is about to release iOS 26.2, the second major point update for iPhones since iOS 26 was rolled out in September, and there are at least 15 notable changes and improvements worth checking out. We've rounded them up below. Apple is expected to roll out iOS 26.2 to compatible devices sometime between December 8 and December 16. When the update drops, you can check Apple's servers for the ...
Intel Inside iPhone Feature

Apple's Return to Intel Rumored to Extend to iPhone

Friday December 5, 2025 10:08 am PST by
Intel is expected to begin supplying some Mac and iPad chips in a few years, and the latest rumor claims the partnership might extend to the iPhone. In a research note with investment firm GF Securities this week, obtained by MacRumors, analyst Jeff Pu said he and his colleagues "now expect" Intel to reach a supply deal with Apple for at least some non-pro iPhone chips starting in 2028....
iPhone 14 Pro Dynamic Island

iPhone 18 Pro Leak Adds New Evidence for Under-Display Face ID

Monday December 8, 2025 4:54 am PST by
Apple is actively testing under-screen Face ID for next year's iPhone 18 Pro models using a special "spliced micro-transparent glass" window built into the display, claims a Chinese leaker. According to "Smart Pikachu," a Weibo account that has previously shared accurate supply-chain details on Chinese Android hardware, Apple is testing the special glass as a way to let the TrueDepth...
iPhone 17 Pro Cosmic Orange

10 Reasons to Wait for Next Year's iPhone 18 Pro

Monday December 1, 2025 2:40 am PST by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models at the same time, which is why we often get rumored features months ahead of launch. The iPhone 18 series is no different, and we already have a good idea of what to expect for the iPhone 18 Pro and iPhone 18 Pro Max. One thing worth...
iOS 26

Apple Seeds Second iOS 26.2 Release Candidate to Developers and Public Beta Testers

Monday December 8, 2025 10:18 am PST by
Apple today seeded the second release candidate version of iOS 26.2 to developers and public beta testers, with the software coming one week after Apple seeded the first RC. The release candidate represents the final version iOS 26.2 that will be provided to the public if no further bugs are found. Registered developers and public beta testers can download the betas from the Settings app on...
Johny Srouji

Apple Chip Chief Johny Srouji Could Be Next to Go as Exodus Continues

Sunday December 7, 2025 10:41 am PST by
Apple's senior vice president of hardware technologies Johny Srouji could be the next leading executive to leave the company amid an alarming exodus of leading employees, Bloomberg's Mark Gurman reports. Srouji apparently recently told CEO Tim Cook that he is "seriously considering leaving" in the near future. He intends to join another company if he departs. Srouji leads Apple's chip design ...
Johny Srouji

Apple's Chipmaking Chief Johny Srouji Responds to Report About Him Potentially Leaving

Monday December 8, 2025 9:23 am PST by
Apple's chipmaking chief Johny Srouji has reportedly indicated that he plans to continue working for the company for the foreseeable future. "I love my team, and I love my job at Apple, and I don't plan on leaving anytime soon," said Srouji, in a memo obtained by Bloomberg's Mark Gurman. Here is Srouji's full memo, as shared by Bloomberg:I know you've been reading all kind of rumors and...
top stories 2025 12 04a

Top Stories: iOS 26.2 Coming Soon, Apple Execs Depart, and More

Saturday December 6, 2025 6:00 am PST by
You'd expect things to be starting to wind down for the holidays by now, but that doesn't seem to be the case yet in the world of Apple news, with Apple just about ready to release iOS 26.2 and other operating system updates to the public. There was also a flurry of news this week about Apple executive departures, some expected and some not so expected, while we also learned that Apple and...
maxresdefault

iPhone Fold: Launch, Pricing, and What to Expect From Apple's Foldable

Monday December 1, 2025 3:00 am PST by
Apple is expected to launch a new foldable iPhone next year, based on multiple rumors and credible sources. The long-awaited device has been rumored for years now, but signs increasingly suggest that 2026 could indeed be the year that Apple releases its first foldable device. Subscribe to the MacRumors YouTube channel for more videos. Below, we've collated an updated set of key details that ...

Top Rated Comments

rtdunham Avatar
73 months ago
If the company aims to function as an online retailer it should work harder to become a better one. I went online before midnight on a weekday with a few questions, including one about trade-ins, prior to buying a new MacBook Pro. I waited online more than 40 minutes before my call was answered. I was then told the US sales store was closed. I had reached a tech-support rep in Australia who couldn’t have been nicer but eventually determined I could not place my order nor add to another MBP order I had placed online earlier in the evening. I’m a big Apple fan-The company and its products – but I’d like to see it up its online sales game. At a minimum, post that the store is closed instead of directing to a number (1-800-MYAPPLE) for sales at an hour when it’s not staffed; change the recordings that first answer a call to say that sales is closed rather than forcing someone who’s trying to give Apple another couple thousand dollars to have to sit on hold on for nearly three quarters of an hour to learn that. There’s plenty that could be done with a little nod to good customer service beyond giving us a choice of three genres of music-on-hold. I guess my experience tonight coincided unfortunately with the topic of this article! :-)
Score: 2 Votes (Like | Disagree)
RalfTheDog Avatar
73 months ago

... Bro did you really expect to have a normal experience like you’re used to? That’s on you. Articles have been posted for weeks saying that when things open back up that it’s going to be *weird*. You can’t expect the same magic/wow factor until the virus ceases to exist. ...




If the virus ceases to exist. I suspect what we have now is the beginning of the new normal. Things will lighten up for a bit, everyone will pay the consequences for that, then the world will learn how to live with a much stricter lockdown.
Score: 1 Votes (Like | Disagree)
airbatross Avatar
73 months ago
I went to Bondi Jnct Apple store today in Sydney. The experience was horrible. Staff was professional and they were extremely cautious; but waiting to be admitted, temperature check at entrance, wearing the mask provided by them and staying far away from employees, cleaning process after touching anything is just all frustrating, I loathed it. I was there for picking up my iPad Pro order and the fun and enjoyment I would get normally was replaced by a hospital-grade hygenic unsavoury experience. Such sad times.. :confused:
Score: 1 Votes (Like | Disagree)