Apple No Longer Offers Personalized Engraving on Replacement iPods

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Apple this week discontinued personalized engraving for replacement iPod devices, according to an internal memo shared with Apple Authorized Service Providers and obtained by MacRumors.

In other words, if you have a damaged iPod touch, iPod nano, iPod shuffle, or iPod classic with an engraved message on it, and an Apple technician determines that the entire device needs to be replaced, Apple will simply provide customers with a non-engraved replacement from its repair inventory.


Previously, customers had the option of requesting a re-engraved replacement device shipped directly from China.

Given the iPod touch is a niche product in Apple's lineup, and that all other iPod models have been discontinued for years, this change is unlikely to affect most customers. However, if you had a nostalgic message engraved on an iPod several years ago, know that those words will be lost if Apple replaces the device.

This change does not apply to the iPad.

Related Roundup: iPod touch
Buyer's Guide: iPod Touch (Don't Buy)

Top Rated Comments

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Avatar
7 months ago


A jab at the customer that has already paid for engraving.

Isn’t engraving free?
Score: 5 Votes (Like | Disagree)
Avatar
7 months ago


Families with several children might use this if they buy several for their kids AND order the same colours.

Ah! Good call.


I used to have my email address engraved on my iPods, thinking IF I ever lost it and IF the person who found it was honest, that'd give me a chance to get it back.

If I had found your iPod, I would've emailed you. ??
Score: 4 Votes (Like | Disagree)
Avatar
7 months ago
I have owned dozens of apple products over the years... not one of them engraved. I could never think of anything clever enough that I'd want to have tattooed to the side of my "small fortune" of a purchase.

EDIT:
But now as I write this... "FROM DWIGHT" would be awesome!
Score: 2 Votes (Like | Disagree)
Avatar
7 months ago


I have owned dozens of apple products over the years... not one of them engraved. I could never think of anything clever enough that I'd want to have tattooed to the side of my "small fortune" of a purchase.

EDIT:
But now as I write this... "FROMDWIGHT" would be awesome.

Families with several children might use this if they buy several for their kids AND order the same colours.
Score: 2 Votes (Like | Disagree)
Avatar
7 months ago


A jab at the customer that has already paid for engraving.

You paid for engraving. Engraving was done.

What more do you think you deserve?
Score: 2 Votes (Like | Disagree)
Avatar
7 months ago


No. The engraving is included in the cost of the item. You paid for it regardless if you get it done. Opting to not get the engraving doesn’t lower the cost of the item.

LOL. What a convoluted way to try and say it isn’t free. They don’t charge extra for it. You pay the same whether you get it or not. The optional engraving costs nothing. It is free.
Score: 1 Votes (Like | Disagree)

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