New Nest Thermostat Feature Alerts Homeowners to Potential HVAC Issues

by

Nest thermostat owners are getting a new feature that can detect irregular heating and cooling patters and notify the user about which part of the system likely needs attention.


Starting today, Google is rolling out heating and cooling system (HVAC) alerts, and says it's also testing out the ability to help customers connect with a professional who can help, starting in select cities.

Based on information like your thermostat's historical data and current weather, Nest will learn to detect some unusual HVAC patterns that might indicate something is wrong. If it's taking longer than normal to heat your home, for example, there might be a problem with your heating system—even if you haven't noticed anything.

If the Nest identifies a potential issue, the homeowner will get an email alert telling them what the thermostat noticed and which system (heating or cooling) may be having a problem.

Google says there will be issues that the thermostats won't catch, but over time and through user feedback, it expects Nest thermostats to get smarter and better at detecting possible problems.

Google is partnering with Handy, a platform that connects qualified professionals with customers who need their services, to make it easy to find and book an HVAC pro with set pricing.

Booking through Handy will initially be available in over 20 metro areas, including Atlanta, Boston, Denver, Las Vegas, and San Diego, and expand to additional regions throughout the testing period.

"We're excited to work with Nest to help create the smart home of the future, where problems are flagged automatically and repairs get done seamlessly," said Handy Co-founder and CEO, Oisin Hanrahan. "We're looking forward to bringing this convenient service to Nest owners across the U.S.”

Nest owners who sign up to get a Nest Home Report will automatically receive the new HVAC alert emails, and they can opt out of getting them at any time.

Tags: Nest, Google

Top Rated Comments

(View all)
Avatar
9 months ago
Yes, ef'em until HomeKit support is added. I'm going to give my Nest to my parents and pickup an ecobee finally.
Score: 6 Votes (Like | Disagree)
Avatar
9 months ago
I was thinking to buy a Nest product one day until Google purchased it....

They will update it with location tracking, privacy breaking and adds. And only youtube prime users will be able to control AC in the summer.

To calculate time to heat or cool, you need to take into account other environmental conditions which are not always at the disposal to the thermostat.

Every machine needs service check and cleanup every year. In Romania, you must check your heating yearly and they do inspections.
For AC we do yearly cleaning and checking of the devices.

I understand it may make sense for other machines but G needs to come up with something more to convince me.
Ah yes, install Hangouts on the device...
Score: 5 Votes (Like | Disagree)
Avatar
9 months ago
And homekit support?
Score: 5 Votes (Like | Disagree)
Avatar
9 months ago
No thanks. I’ll simply have my HVAC serviced annually, and use my local installer as I always have. No need to pass on more personal information to Handy Dandy. Go away Google.:apple:
Score: 5 Votes (Like | Disagree)
Avatar
9 months ago


I was thinking to buy a Nest product one day until Google purchased it....

They will update it with location tracking, privacy breaking and adds. And only youtube prime users will be able to control AC in the summer.

To calculate time to heat or cool, you need to take into account other environmental conditions which are not always at the disposal to the thermostat.

Every machine needs service check and cleanup every year. In Romania, you must check your heating yearly and they do inspections.
For AC we do yearly cleaning and checking of the devices.

I understand it may make sense for other machines but G needs to come up with something more to convince me.
Ah yes, install Hangouts on the device...

I also enjoy long walks on the beach and writing conspiracy theories with no basis in reality.

They said the feature can help detect something abnormal (they gave the example of leaving a door or window open). If my heater suddenly requires 2x the effort to heat my home vs. the day prior, that’s a big win for me to know, and a big environmental win for Nest’s entire fleet to be checking for.

Apple should implement this for any thermostats that sync with HomeKit. If there’s a large variance in time-to-heat or time-to-cool, alert the owner that something may be off, and prompt them to call a technician if something appears off.
Score: 4 Votes (Like | Disagree)
Avatar
9 months ago


No thanks. I’ll simply have my HVAC serviced annually, and use my local installer as I always have. No need to pass on more personal information to Handy Dandy. Go away Google.:apple:

Curious what information of yours you think they don't already have.
Score: 2 Votes (Like | Disagree)

Top Stories

iOS 14 Widgets Offer iPhone Users Creative Home Screen Ideas

Sunday September 20, 2020 8:43 pm PDT by
In iOS 14, Apple introduced ‌the concept of Home Screen‌ widgets, which provide information from apps at a glance. Widgets can be pinned to the Home Screen in various spots and sizes, allowing for many different layouts. Despite the relative lack of 3rd party widgets at launch, iOS users around the...

iPhone 12 Lineup Rumored to Be Named 'iPhone 12 mini,' 'iPhone 12,' 'iPhone 12 Pro,' and 'iPhone 12 Pro Max'

Monday September 21, 2020 5:24 am PDT by
Leaker known as "L0vetodream" has today shared the alleged naming for the upcoming iPhone 12 lineup on Twitter. The tweet proposes that the upcoming iPhone 12 models will be titled "iPhone 12 mini," "iPhone 12," "iPhone 12 Pro," and "iPhone 12 Pro Max." The names likely correspond to the three expected sizes of iPhone 12, with the 5.4-inch model being the iPhone 12 mini, the 6.7-inch model ...

Hands-On With the New Apple Watch Series 6 and Apple Watch SE

Friday September 18, 2020 1:19 pm PDT by
Today's the official launch date for the Apple Watch Series 6 and the Apple Watch SE, both of which Apple announced on Tuesday. We picked up a couple of the new models and thought we'd give them a quick look for MacRumors readers thinking of ordering a new watch. Apple Watch Series 6 & Apple Watch SE Hands-On! When it comes to design, both the $399 Series 6 and the $279 SE look just like...

iOS 14 Picture in Picture No Longer Working With YouTube's Mobile Website in Safari [Without Premium]

Friday September 18, 2020 12:21 pm PDT by
Apple in iOS 14 added Picture in Picture to the iPhone, a feature designed to let you watch a video in a small screen on your device while you continue to do other things on the phone. When Picture in Picture was working with YouTube The YouTube app doesn't support Picture in Picture, but up until yesterday there was a functional workaround that allowed videos from YouTube.com to be watched...

When Will the iPhone 12 Launch? Here's What We Know

Wednesday September 16, 2020 6:12 am PDT by
Yesterday's "Time Flies" Apple event saw the release of the Apple Watch Series 6, Apple Watch SE, iPad 8, and iPad Air 4, but no new iPhone models. Rumors before the event strongly alleged that it would not see the unveiling of new iPhones, with many reports pointing to an October launch. The lack of new iPhone models yesterday seems to confirm that the iPhone 12 lineup will not appear...

Here's How You Can Download iOS 14 and iPadOS 14 Around the World [It's Out]

Wednesday September 16, 2020 2:36 am PDT by
Apple's official public release of iOS 14 and iPadOS 14 dropped on Wednesday, September 16, just a day after the company released the Golden Master to third-party developers. Also set to be made available to the general public for the first time are watchOS 7 and tvOS 14. Getting Started With iOS 14 Video Click image to watch iOS 14 Getting Started While that's left a lot of developers...

AirPods Studio Rumored to Come With U1 Chip, Ultra-Wideband Said to Be Vital to Future Apple Ecosystem

Sunday September 20, 2020 6:17 am PDT by
Proven leaker known as "L0vetodream" has today shared a range of information about the ultra-wideband U1 chip in Apple's upcoming AirTags item trackers and AirPods Studio headphones. The first of a series of tweets shared today simply stated that AirPods Studio will contain an ultra-wideband U1 chip. It seems likely that the U1 chip would be used in AirPods Studio to track the location of...

Kuo: Apple to Accelerate Adoption of Mini-LED Displays in iPad and Mac Notebook Lineups

Sunday September 20, 2020 10:00 pm PDT by
Increased competition among Apple's suppliers for mini-LED display chips will accelerate the company's adoption of the advanced technology in its iPad and MacBook lineups, according to a new research note from analyst Ming-Chi Kuo seen by MacRumors. Kuo says that while Epistar had been predicted to be the exclusive supplier of mini-LED chips for Apple products in 2021, Sanan Optoelectronics...

Top Stories: Apple Event Recap, Apple Watch Series 6, Redesigned iPad Air, and More

Saturday September 19, 2020 6:00 am PDT by
This week's news was obviously dominated by Apple's media event and the launch of iOS 14, but there was a lot to digest, so check out our summary below for the high-level view of the past week. With the exception of the massively redesigned iPad Air, all of the new hardware introduced this week is starting to appear on store shelves and on customers' doorsteps, while all of the new software...

Apple Updates AirPods 2 and AirPods Pro Firmware to Version 3A283

Monday September 14, 2020 11:24 am PDT by
Apple today released new 3A283 firmware updates for the second-generation AirPods and the AirPods Pro. The second-generation AirPods are being updated from the 2D15 firmware they were previously running, while the AirPods Pros are being updated from the 2D27 firmware they had installed previously. Apple does not provide details on what's included in refreshed firmware so we don't know what's ...