U.S. Attorney General Asks Apple to Unlock iPhones Used by Florida Mass Shooter [Updated]

United States Attorney General William Barr today asked Apple to unlock the iPhones used in mass shooting last month at a naval air station in Pensacola, Florida, reports The New York Times.

The request comes as the shooting has been declared an act of terrorism, and it follows a report last week that the FBI sent a letter to Apple asking for help accessing two iPhones used by shooter Mohammed Saeed Alshamrani.

ios12 iphone x enter passcode

"This situation perfectly illustrates why it is critical that the public be able to get access to digital evidence," Mr. Barr said, calling on Apple and other technology companies to find a solution and complaining that Apple has provided no "substantive assistance."

Apple has already provided law enforcement officials with information from Alshamrani's iCloud account, but the two iPhones are passcode protected (one is also damaged from gunfire) and Apple has in he past taken a strong position against providing access to locked iPhones.

Apple last week said that it had already provided all of the information in its possession to the FBI.

We have the greatest respect for law enforcement and have always worked cooperatively to help in their investigations. When the FBI requested information from us relating to this case a month ago, we gave them all of the data in our possession and we will continue to support them with the data we have available.

Justice department officials claim to need access to the iPhones to see messages from encrypted apps like Signal or WhatsApp to find out if Alshamrani discussed his plans or had help.

In 2016, Apple had a major showdown with the U.S. government after being ordered by a federal judge to unlock the iPhone owned by San Bernardino shooter Syed Farook. Apple fought hard against the order asking for backdoor access into iPhones and said that it would create "new and dangerous weaknesses" and that weakening security "makes no sense."

Apple ultimately won the dispute and the government found an alternate way to access the ‌iPhone‌ in question.

Apple is now facing a similar battle as the company's statement last week suggests it has no plans to unlock the two iPhones and the attorney general has said that he is prepared for a fight.

Update 6:43 p.m.: In a lengthy statement first shared by Input, Apple has responded to the Attorney General's comments, outlining the assistance it has provided and is continuing to provide to the the FBI, as well as its continued opposition to providing backdoors to its devices:

We were devastated to learn of the tragic terrorist attack on members of the US armed services at the Naval Air Station in Pensacola, Florida on December 6th. We have the greatest respect for law enforcement and routinely work with police across the country on their investigations. When law enforcement requests our assistance, our teams work around the clock to provide them with the information we have.

We reject the characterization that Apple has not provided substantive assistance in the Pensacola investigation. Our responses to their many requests since the attack have been timely, thorough and are ongoing.

Within hours of the FBI’s first request on December 6th, we produced a wide variety of information associated with the investigation. From December 7th through the 14th, we received six additional legal requests and in response provided information including iCloud backups, account information and transactional data for multiple accounts.

We responded to each request promptly, often within hours, sharing information with FBI offices in Jacksonville, Pensacola and New York. The queries resulted in many gigabytes of information that we turned over to investigators. In every instance, we responded with all of the information that we had.

The FBI only notified us on January 6th that they needed additional assistance — a month after the attack occurred. Only then did we learn about the existence of a second iPhone associated with the investigation and the FBI's inability to access either iPhone. It was not until January 8th that we received a subpoena for information related to the second iPhone, which we responded to within hours. Early outreach is critical to accessing information and finding additional options.

We are continuing to work with the FBI, and our engineering teams recently had a call to provide additional technical assistance. Apple has great respect for the Bureau’s work, and we will work tirelessly to help them investigate this tragic attack on our nation.

We have always maintained there is no such thing as a backdoor just for the good guys. Backdoors can also be exploited by those who threaten our national security and the data security of our customers. Today, law enforcement has access to more data than ever before in history, so Americans do not have to choose between weakening encryption and solving investigations. We feel strongly encryption is vital to protecting our country and our users' data.

Note: Due to the political nature of the discussion regarding this topic, the discussion thread is located in our Political News forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.

Top Rated Comments

Mikey44 Avatar
27 months ago
As a consumer of Apple products, I love this.

As a citizen of the United States, I love what Apple is doing.

“Arguing that you don't care about the right to privacy because you have nothing to hide is no different than saying you don't care about free speech because you have nothing to say.”
― Edward Snowden

“Experience should teach us to be most on our guard to protect liberty when the government's purposes are beneficent. Men born to freedom are naturally alert to repel invasion of their liberty by evil-minded rulers. The greatest dangers to liberty lurk in insidious encroachment by men of zeal, well-meaning but without understanding."
― Louis D. Brandeis
Score: 40 Votes (Like | Disagree)
bizack Avatar
27 months ago
Still amazing that the US Govt doesn't understand modern technology (including how the internet works). Apple can't unlock any iPhone. There's no master key to unlock any iPhone/device. This is going to turn into another 'please put a backdoor into future versions of iOS' request which (hopefully) won't ever happen. Meanwhile, companies/platforms like Facebook and Cambridge Analytics have enough information to identify and profile every citizen in the United States. Perhaps take that problem a bit more seriously. Oh, and maybe don't allow anyone to buy a gun. That might help too.
Score: 33 Votes (Like | Disagree)
benshive Avatar
27 months ago
I love that Apple doesn't acquiesce and agree to poke a hole in their customer's security every time the government tries to force them too.
Score: 31 Votes (Like | Disagree)
robbysibrahim Avatar
27 months ago

As a consumer of Apple products, I love this.

As a citizen of the United States, I love what Apple is doing.

“Arguing that you don't care about the right to privacy because you have nothing to hide is no different than saying you don't care about free speech because you have nothing to say.”
― Edward Snowden

“Experience should teach us to be most on our guard to protect liberty when the government's purposes are beneficent. Men born to freedom are naturally alert to repel invasion of their liberty by evil-minded rulers. The greatest dangers to liberty lurk in insidious encroachment by men of zeal, well-meaning but without understanding."
― Louis D. Brandeis
I think of myself as the "nothing to hide" guy. But these quotes make two great points. Thanks for that.
Score: 20 Votes (Like | Disagree)
realtuner Avatar
27 months ago

I’m all for privacy. Except in cases like this. If Apple can unlock these phones then they should given the circumstances.

And yet when Apple admits to scanning every photo uploaded to iCloud for signs of child abuse this is acceptable? What happened to privacy? It’s excused as saying Apple is committed to child safety. Sounds noble. As would assisting with unlocking a suspected terrorists iPhone.

Didn't Apple just say at CES that they do scan through their icloud services for pedophilia thus invading peoples privacy?
Two people who don't understand the issue.

Apple can't unlock an iPhone. Apple can, however, get access to data stored in iCloud if required. They are two completely separate things.
Score: 19 Votes (Like | Disagree)
NickName99 Avatar
27 months ago
It isn’t possible to fulfill this request. Apple can’t unlock iPhones. Even if they wrote a custom version of iOS that allowed them to unlock the iPhone, it would first be necessary to unlock the iPhone to update iOS.
Score: 18 Votes (Like | Disagree)

Popular Stories

Upcoming Products 2022 Feature

Gurman: Apple Preparing 'Widest Array of New Hardware Products in Its History' for Fall

Sunday January 23, 2022 10:32 am PST by
Apple is working on a number of new products that are set to launch this fall, and Bloomberg's Mark Gurman says that it will be "the widest array" of new devices that Apple has introduced in its history. In his latest "Power On" newsletter, Gurman explains that Apple is working on four new flagship iPhones (iPhone 14, iPhone 14 Max, iPhone 14 Pro, and iPhone 14 Pro Max), an updated low-end Ma...
macbook pro 14 16 2021

Three Months After Launch, Apple Still Struggling to Meet Demand for Redesigned 14-Inch and 16-Inch MacBook Pro

Monday January 24, 2022 7:12 am PST by
Three months after their launch, the 14-inch and 16-inch MacBook Pros continue to experience high demand and seemingly short supply, with shipping dates for both models stretching into multiple weeks in several of Apple's key markets. In the United States, the baseline 14-inch MacBook Pro with the M1 Pro chip is estimated to ship in three to four weeks, promising an arrival by at least...
General Dropbox Feature

macOS 12.3 Will Include Cloud Storage Changes Affecting Dropbox and OneDrive

Tuesday January 25, 2022 3:31 pm PST by
Dropbox today announced that users who update to macOS 12.3 once that software version becomes available may temporarily encounter issues with opening online-only files in some third-party apps on their Mac. In a support document and an email to customers, Dropbox said it is actively working on full support for online-only files on macOS 12.3 and will begin rolling out an updated version of...
Questionable Design Decisions

Apple's Most Questionable Design Decisions in Recent Memory

Sunday January 23, 2022 2:59 am PST by
Apple has always emphasized the depth of thought that goes into the design of its products. In the foreword to Designed by Apple in California, a photo book released by the company in 2016, Jony Ive explains how Apple strives "to define objects that appear effortless" and "so simple, coherent and inevitable that there could be no rational alternative." But every once in a while even Apple...
Apple Watch Red Yellow Green Feature 1

Apple Launches Black Unity Braided Solo Loop With 'Unity Lights' Watch Face

Wednesday January 26, 2022 6:05 am PST by
Apple today announced the Black Unity Braided Solo Loop for the Apple Watch, as well as a new downloadable watch face, to celebrate Black History Month. Following the launch of the limited edition Black Unity Apple Watch Series 6 and Sport Band in 2021, Apple today launched the Black Unity Braided Solo Loop as part of its celebrations for Black History Month this year.Apple is launching a...
att gigabit internet

AT&T Bringing $180/Month 5-Gigabit Internet to 70 Cities

Monday January 24, 2022 9:20 am PST by
AT&T today announced the launch of upgraded AT&T Fiber plans, which support speeds of up to 5 Gigabits for some customers. There are two separate plans, one "2 GIG" plan and one "5 GIG" plan, available to new and existing AT&T Fiber subscribers. According to AT&T, the new plans are available to nearly 5.2 million customers across 70 metro areas including Los Angeles, Atlanta, Chicago, San...
intel vs m1 max chip purple

Benchmarks Confirm Intel's Latest Core i9 Chip Outperforms Apple's M1 Max With Several Caveats

Wednesday January 26, 2022 8:56 am PST by
Benchmark results have started to surface for MSI's new GE76 Raider, one of the first laptops to be powered by Intel's new 12th-generation Core i9 processor. Intel previously said that its new high-end Core i9 processor is faster than Apple's M1 Max chip in the 16-inch MacBook Pro and, as noted by Macworld, early Geekbench 5 results do appear to confirm this claim, but there are several...
ios 15

Apple Releases iOS 15.3 and iPadOS 15.3 With Fix for Safari Bug That Leaks Browsing Activity

Wednesday January 26, 2022 10:00 am PST by
Apple today released iOS 15.3 and iPadOS 15.3, the third major updates to the iOS and iPadOS 15 operating systems that were released in September 2021. iOS and iPadOS 15.3 come almost two weeks after the release of iOS and iPadOS 15.2.1, minor bug fix updates. The iOS 15.3 and iPadOS 15.3 updates can be downloaded for free and the software is available on all eligible devices over-the-air in ...