Lawsuit Against Apple's Faulty Butterfly Keyboards Moves Forward

A federal judge this week rejected Apple's request to dismiss a class action lawsuit over its faulty butterfly keyboards, reports Reuters, which means the lawsuit will proceed.

The complainants believe that Apple knew of and concealed the fact that its 2015 and later MacBook models had keyboards prone to failure and that its repair program does not serve as an effective fix because replacement butterfly keyboards can also fail.

13inchmacbookprokeyboard
San Jose District Judge Edward Davila said that Apple must face the claims that the repair program is inadequate or compensate customers for their out-of-pocket expenses for repairs.

The lawsuit covers customers who purchased 2015 MacBook models or later and 2016 MacBook Pro models or later, which includes all machines that are equipped with Apple's butterfly keyboard. Apple has faced public scrutiny and many, many complaints over the butterfly keyboard's penchant to fail when exposed to dust and other small particulates.

Apple launched a repair program that covers all of its MacBook, ‌MacBook Pro‌, and MacBook Air models that have a butterfly keyboard, but at the current time, all keyboard replacements are also butterfly keyboards.

Apple has attempted to revise the butterfly keyboard several times to make it more durable, but ultimately, it's still prone to failure.

scissor vs butterfly
With the recently released 16-inch MacBook Pro Apple eliminated the butterfly mechanism and reverted to a more reliable scissor mechanism, but the new 16-inch ‌MacBook Pro‌ keyboard is limited to that machine and older models are still getting repairs with butterfly keyboards.

The lawsuit is seeking damages for violations of consumer protection laws in several dates. Benjamin Johns, lawyer for the plaintiffs, told Reuters that he's pleased with the decision and looks forward to pursuing the case.

Popular Stories

iPhone 17 Pro Blue Feature Tighter Crop

iPhone 17 Pro Launching in Three Months With These 12 New Features

Saturday June 14, 2025 5:45 pm PDT by
The iPhone 17 Pro and iPhone 17 Pro Max are three months away, and there are plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models as of June 2025:Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models have a titanium frame, and the iPhone X through iPhone 14 Pro have a...
iPadOS 26 App Windowing

Apple Explains Why iPads Don't Just Run macOS

Friday June 13, 2025 7:46 am PDT by
iPadOS 26 allows iPads to function much more like Macs, with a new app windowing system, a swipe-down menu bar at the top of the screen, and more. However, Apple has stopped short of allowing iPads to run macOS, and it has now explained why. In an interview this week with Swiss tech journalist Rafael Zeier, Apple's software engineering chief Craig Federighi said that iPadOS 26's new Mac-like ...
iphone 16 pro models 1

17 Reasons to Wait for the iPhone 17

Thursday June 12, 2025 8:58 am PDT by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models simultaneously, which is why we often get rumored features months ahead of launch. The iPhone 17 series is no different, and we already have a good idea of what to expect from Apple's 2025 smartphone lineup. If you skipped the iPhone...
Logitech Logo Feature

Logitech Announces Two New Accessories for WWDC

Friday June 13, 2025 7:22 am PDT by
Alongside WWDC this week, Logitech announced notable new accessories for the iPad and Apple Vision Pro. The Logitech Muse is a spatially-tracked stylus developed for use with the Apple Vision Pro. Introduced during the WWDC 2025 keynote address, Muse is intended to support the next generation of spatial computing workflows enabled by visionOS 26. The device incorporates six degrees of...
iOS 26 Screens

Here Are All the iOS 26 Features That Require iPhone 15 Pro or Newer

Thursday June 12, 2025 4:53 am PDT by
With iOS 26, Apple has introduced some major changes to the iPhone experience, headlined by the new Liquid Glass redesign that's available across all compatible devices. However, several of the update's features are exclusive to iPhone 15 Pro and iPhone 16 models, since they rely on Apple Intelligence. The following features are powered by on-device large language models and machine...
CarPlay Liquid Glass Dark

Apple to Let iPhone Users Watch Videos on CarPlay Screen While Parked

Thursday June 12, 2025 6:16 am PDT by
Apple this week announced that iPhone users will soon be able to watch videos right on the CarPlay screen in supported vehicles. iPhone users will be able to wirelessly stream videos to the CarPlay screen using AirPlay, according to Apple. For safety reasons, video playback will only be available when the vehicle is parked, to prevent distracted driving. The connected iPhone will be able to...
iOS 26 on Three iPhones

Hate iOS 26's Liquid Glass Design? Here's How to Tone It Down

Wednesday June 11, 2025 4:22 pm PDT by
iOS 26 features a whole new design material that Apple calls Liquid Glass, with a focus on transparency that lets the content on your display shine through the controls. If you're not a fan of the look, or are having trouble with readability, there is a step that you can take to make things more opaque without entirely losing out on the new look. Apple has multiple Accessibility options that ...
iOS 26 Feature

Apple Seeds Revised iOS 26 Developer Beta to Fix Battery Issue

Friday June 13, 2025 10:15 am PDT by
Apple today provided developers with a revised version of the first iOS 26 beta for testing purposes. The update is only available for the iPhone 15 and iPhone 16 models, so if you're running iOS 26 on an iPhone 14 or earlier, you won't see the revised beta. Registered developers can download the new beta software through the Settings app on each device. The revised beta addresses an...
Mac Studio Feature

Apple Begins Selling Refurbished Mac Studio With M4 Max and M3 Ultra Chips at a Discount

Thursday June 12, 2025 10:14 am PDT by
Apple today added Mac Studio models with M4 Max and M3 Ultra chips to its online certified refurbished store in the United States, Canada, Japan, Singapore, and many European countries, for the first time since they were released in March. As usual for refurbished Macs, prices are discounted by approximately 15% compared to the equivalent new models on Apple's online store. Note that Apple's ...

Top Rated Comments

CHA05 R31GN5 Avatar
72 months ago

"Apple has faced public scrutiny and many, many complaints". please define "many, many": 6, 100, 1000, 10% of owners? Seems more like a made up issue by a few loud influencers, maybe even paid influencers, than a real one. I'd say it was not many, many unless the defect rate exceeded say 2% of owners.

And no don't go saying, "but there is a lawsuit". it is simply fashionable to sue Apple for anything you can. Some have merit, many are thrown out.
Yeah, Apple's butterfly keyboard was a failure. Otherwise, they'd have never finally abandoned the design and went back to scissor switches. On top of this, them abandoning the design, they'll also leave those owners to deal with the problems after the warranties and extended warranties expire. The purpose of this lawsuit isn't just about it being a lawsuit to sue Apple for the sake of it like you'll read some morons spouting off about. It's to ensure that Apple must continue providing support, but better than this, has to provide extended warranties on these keyboards. Not much different than the NVIDIA GPU solder problem that occurred a few years ago. Most likely they'll lose this one since there has already been a precedence of a previous ruling for the failing hardware which required them to cover losses to the consumer.
Apple fanboys and cultists can piss off about this. It's legitimate.
Score: 58 Votes (Like | Disagree)
icanhazmac Avatar
72 months ago

"Apple has faced public scrutiny and many, many complaints". please define "many, many": 6, 100, 1000, 10% of owners? Seems more like a made up issue by a few loud influencers, maybe even paid influencers, than a real one. I'd say it was not many, many unless the defect rate exceeded say 2% of owners.
I have had the keyboard replaced twice on my 2017 that is used lightly for office type work and I am neither loud nor an "influencer".

I am very happy for those that like the butterfly and never had a problem but please stop making those of us who have experienced failures out to be drama queens.
Score: 39 Votes (Like | Disagree)
iFan Avatar
72 months ago

"Apple has faced public scrutiny and many, many complaints". please define "many, many": 6, 100, 1000, 10% of owners? Seems more like a made up issue by a few loud influencers, maybe even paid influencers, than a real one. I'd say it was not many, many unless the defect rate exceeded say 2% of owners.

And no don't go saying, "but there is a lawsuit". it is simply fashionable to sue Apple for anything you can. Some have merit, many are thrown out.
"Many" lawsuits in the US are frivolous - and class actions usually do not benefit the consumer....However, in this case, Apple has been selling a known defective keyboard. The internal numbers are much, much higher than 2%. The best we can hope for as consumers is for Apple to never repeat this mistake - and to receive some financial punishment.
Score: 35 Votes (Like | Disagree)
Lmorris96 Avatar
72 months ago

"Apple has faced public scrutiny and many, many complaints". please define "many, many": 6, 100, 1000, 10% of owners? Seems more like a made up issue by a few loud influencers, maybe even paid influencers, than a real one. I'd say it was not many, many unless the defect rate exceeded say 2% of owners.

And no don't go saying, "but there is a lawsuit". it is simply fashionable to sue Apple for anything you can. Some have merit, many are thrown out.
I disagree with you, this issue is actually very widespread and growing. Mine started to have issues typing a few months ago and I didn’t even know about the keyboard problems until I googled it in September.

This keyboard issue is ridiculous, I was at the Apple store last week getting my laptop fixed when the genius told me a whopping 100+ were in line in front of me to get their keyboard replaced. I didn’t believe him until the morning I went in to pick up mine and they sat me at a table with 8 others who all had their keyboard replaced. All entered within 5 min of each other!! And even the genius told me the keyboard will fail again since it’s not a fix... apple really failed here.
Score: 30 Votes (Like | Disagree)
mannyvel Avatar
72 months ago
The story of this keyboard would make a great product design seminar. This is just as bad as the Samsung foldable screen.
Score: 27 Votes (Like | Disagree)
Lmorris96 Avatar
72 months ago

Yeah, Apple's butterfly keyboard was a failure. Otherwise, they'd have never finally abandoned the design and went back to scissor switches. On top of this, them abandoning the design, they'll also leave those owners to deal with the problems after the warranties and extended warranties expire. The purpose of this lawsuit isn't just about it being a lawsuit to sue Apple for the sake of it like you'll read some morons spouting off about. It's to ensure that Apple must continue providing support, but better than this, has to provide extended warranties on these keyboards. Not much different than the NVIDIA GPU solder problem that occurred a few years ago. Most likely they'll lose this one since there has already been a precedence of a previous ruling for the failing hardware which required them to cover losses to the consumer.
Apple fanboys and cultists can piss off about this. It's legitimate.
I agree with this! After getting mine repaired and the genius told me “when it fails again you got 2 more years to keep replacing it” I was thinking so what your saying is in 2 years I gotta buy a new MacBook or pay out of pocket.. Apple failed big time here!
Score: 24 Votes (Like | Disagree)