Select Apple Stores Piloting Extended AppleCare+ Eligibility Beyond Usual 60 Days

A small number of Apple Stores in the United States and Canada are piloting a new program that allows customers to purchase AppleCare+ for devices beyond the usual limit of 60 days after the purchase date, according to multiple sources familiar with the matter. The pilot program began this week.


The pilot program allows customers to add AppleCare+ to a device between 61 days and one year after the device was purchased. To do so, a customer must book a Genius Bar appointment, during which a technician will run diagnostics on the device and perform a visual inspection to confirm eligibility.

We were initially told the extended eligibility was for up to two years, but another source said the period was shortened to one year.

The pilot program is rolling out to 50 or so Apple Stores in the United States, as well as all 29 locations in Canada, one of our sources said. It is unclear how long the program will remain available.

MacRumors contacted a participating Apple Store that confirmed existence of the pilot program. It applies to the iPhone for certain, and likely extends to the iPad, Mac, Apple Watch, and other devices. We don't want anyone to be disappointed, so keep in mind that the pilot is subject to change.

AppleCare+ provides two or three years of extended hardware coverage and technical support depending on the type of device. This includes up to two incidents of accidental damage, each subject to a service fee.

Update: We've received additional info on the pilot program, which covers iPhone, iPad, and Apple Watch. It allows people to add AppleCare to their devices for up to two years after purchase, either as a two year contract or on a monthly basis. It's still not known how long the program will last, but as of January 2020, it's ongoing.

Related Roundup: Apple Stores

Top Rated Comments

(View all)
Avatar
12 months ago
Really, you should be able to enroll up until your standard warranty runs out.
Score: 17 Votes (Like | Disagree)
Avatar
12 months ago
So they’re going back to how it used to be..
Apple seems to be backtracking on quite a few decisions lately.
Score: 14 Votes (Like | Disagree)
Avatar
12 months ago
Anyone have a list of stores? I need to add AppleCare ASAP.
Score: 5 Votes (Like | Disagree)
Avatar
12 months ago
I know there are many fans of AppleCare plans, but not me. I've got many Apple devices and if I paid for AppleCare+ on all of them, plus the deductible if I actually needed a repair (unlikely), I could have just taken the premiums i paid and paid for a repair.

But, I'm not clumsy and have never broken an iPhone screen or had any real problem with any Apple device that required repair.

Plus, I always pay with a CC that extends the warranty 1-2 years, and that is free.
Score: 5 Votes (Like | Disagree)
Avatar
12 months ago
Nice! I would like to put my 2016 MacBook under AppleCare+
Score: 5 Votes (Like | Disagree)
Avatar
12 months ago
Hopefully this rolls out nationwide. It would nice to have longer than 60 days to decide if I want to purchase AppleCare+ or not.
Score: 5 Votes (Like | Disagree)

Top Stories

First Impressions From New iPhone 12 and 12 Pro Owners

Thursday October 22, 2020 4:20 pm PDT by
It's already Friday, October 23, in Australia and New Zealand, which means some customers who purchased an iPhone 12 or 12 Pro already have their new devices in hand. We've seen dozens of reviews of the iPhone 12 and iPhone 12 Pro from media sites, but now first impressions from regular Apple customers are available. Image via MacRumors reader Boardiesboi New iPhone 12 and 12 Pro owners are...

Early iPhone 12 Tests Show Ceramic Shield is Stronger and More Scratch Resistant Than iPhone 11 Glass

Friday October 23, 2020 1:21 pm PDT by
Apple's new iPhone 12 models are protected by a Ceramic Shield cover glass that has nano-ceramic crystals infused right into the glass to improve durability. According to Apple, Ceramic Shield offers four times better drop protection than the glass used for the iPhone 11 models. YouTube channel MobileReviewsEh conducted some tests on the iPhone 12 using a force meter to compare its performance ...

Apple Distributing New Heated Display Removal Machine for iPhone 12 Repairs

Thursday October 22, 2020 6:20 pm PDT by
Apple is providing Genius Bars and Apple Authorized Service Providers with a new heated display removal fixture for iPhone 12 and iPhone 12 Pro repairs, according to information obtained by MacRumors from a reliable source. To open iPhone 12 models, technicians will be required to slide the device into a specialized tray, and then place the tray into the high-temperature fixture for two...

Apple VP Kaiann Drance Interview Addresses Battery Life, MagSafe, and Power Adapter Concerns

Friday October 23, 2020 3:37 am PDT by
Apple's Vice President of iPhone Marketing, Kaiann Drance, has provided a new interview to Rich DeMuro on the Rich on Tech Podcast, to discuss the iPhone 12 and iPhone 12 Pro. Although much of the interview repeated points from Apple's "Hi, Speed" event, there were a number of interesting tidbits regarding the affect of 5G on battery life, MagSafe concerns, and the lack of a power adapter in...

Teardown Video Confirms iPhone 12 and iPhone 12 Pro Use Same 2,815mAh Battery

Thursday October 22, 2020 9:47 am PDT by
With the iPhone 12 launching on Friday and in just a few hours to Australia and New Zealand, hands-on videos, teardowns, reviews, and other iPhone-related content has been coming out. A new teardown video delves into both the iPhone 12 and the 12 Pro, confirming battery life for both models and giving us a closer look at their internals. The video from Io Technology is in Chinese, but ...

Images of Supposed AirPods Diagnosis Tool Shared Online

Thursday October 22, 2020 5:24 am PDT by
Apple is reportedly rolling out a new tool to Apple service providers for testing AirPods, according to leaker known as "Fudge," who shared images of the tool on Twitter. Apple appears to be seeking to reduce unnecessary AirPods services by more accurately diagnosing the cause of a fault. Instances of a dirt-blockage, which may be difficult to ascertain visually, can apparently be...

New Photos Offer Better Look at iPhone 12 Color Options

Tuesday October 20, 2020 2:34 am PDT by
As we wait for the iPhone 12 review embargo to lift later today, more pictures are circulating of the devices in real-world lighting conditions, providing a better look at the different colors available. Leaker DuanRui has shared images on Twitter of the iPhone 12 in white, black, blue, green, and (PRODUCT)RED. The black and white colors are similar to the iPhone 11 colors, but the other...

Apple's AirTags Revealed in Newly Published Patent Applications

Thursday October 22, 2020 9:13 am PDT by
Two patent applications filed by Apple appear to depict the company's widely expected AirTags item trackers (via Patently Apple). The filings, which include a large number of images, are titled "Mounting Base for a Wirelessly Locatable Tag" and "Fastener with a Constrained Retention Ring," and describe a wirelessly locatable tag that can be used to determine the absolute location of an...

iPhone 11 Pro Outlasts iPhone 12 and 12 Pro in Extensive Battery Life Test

Friday October 23, 2020 8:36 am PDT by
Arun Maini today shared a new side-by-side iPhone battery life video test on his YouTube channel Mrwhosetheboss, timing how long the new iPhone 12 and iPhone 12 Pro models last on a single charge compared to older models, with equal brightness, settings, battery health, and usage. All of the devices are running iOS 14 without a SIM card inserted. In the test, the iPhone 11 Pro outlasted both ...

Apple Warns MagSafe Charger Can Leave Circular Imprints on Leather Cases

Friday October 23, 2020 3:23 pm PDT by
If you keep your iPhone in a leather case while charging with Apple's new MagSafe Charger, the case might show circular imprints from contact with the accessory, according to a new Apple support document published today. Apple's leather cases for the iPhone 12 and iPhone 12 Pro are not available until November 6, but a MacRumors reader has already shared a photo of a circular imprint on...