Select Apple Stores Piloting Extended AppleCare+ Eligibility Beyond Usual 60 Days
A small number of Apple Stores in the United States and Canada are piloting a new program that allows customers to purchase AppleCare+ for devices beyond the usual limit of 60 days after the purchase date, according to multiple sources familiar with the matter. The pilot program began this week.
The pilot program allows customers to add AppleCare+ to a device between 61 days and one year after the device was purchased. To do so, a customer must book a Genius Bar appointment, during which a technician will run diagnostics on the device and perform a visual inspection to confirm eligibility.
We were initially told the extended eligibility was for up to two years, but another source said the period was shortened to one year.
The pilot program is rolling out to 50 or so Apple Stores in the United States, as well as all 29 locations in Canada, one of our sources said. It is unclear how long the program will remain available.
MacRumors contacted a participating Apple Store that confirmed existence of the pilot program. It applies to the iPhone for certain, and likely extends to the iPad, Mac, Apple Watch, and other devices. We don't want anyone to be disappointed, so keep in mind that the pilot is subject to change.
AppleCare+ provides two or three years of extended hardware coverage and technical support depending on the type of device. This includes up to two incidents of accidental damage, each subject to a service fee.
Update: We've received additional info on the pilot program, which covers iPhone, iPad, and Apple Watch. It allows people to add AppleCare to their devices for up to two years after purchase, either as a two year contract or on a monthly basis. It's still not known how long the program will last, but as of January 2020, it's ongoing.