Replacing a Pair of AirPods Pro Costs $178, or $29 With AppleCare+

Tuesday October 29, 2019 8:25 am PDT by Joe Rossignol
As noted by 9to5Mac, Apple has outlined replacement costs for the AirPods Pro on its website for customers that skip out on AppleCare+.


If you lose or damage the AirPods Pro, the left and right AirPod will cost $89 each to replace in the United States, totaling $178 for a pair. The wireless charging case is also $89 to replace if lost or damaged.

The fees are lower if a customer has purchased AppleCare+ for Headphones. The plan costs $29 upfront, plus charges a $29 fee to replace a pair of damaged AirPods Pro or their case. This coverage applies for up to two years from the date AppleCare+ is purchased and is limited to two incidents.

AppleCare+ for Headphones does not cover lost or stolen AirPods Pro.

Related Roundup: AirPods Pro
Buyer's Guide: AirPods Pro (Buy Now)
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ricktat
13 weeks ago
Insurance is Stoopid!

I just ask my mom to buy be another one if it brakes.
Rating: 18 Votes
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Neokiller309
13 weeks ago
CLARIFICATION: the $29 replacement is for broken or damaged ones. Not lost AirPods. If you lose them it’s still full price for another.
Rating: 10 Votes
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incoherent_1
13 weeks ago


"AppleCare+ for Headphones does not cover lost or stolen AirPods."

The table on the website also doesn't state any reduction in price for a lost AirPod or case.


EDIT: Doesn’t cover loss or theft? Ah, never mind then.

They should update the article to reflect this.
Rating: 7 Votes
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Broken Hope
13 weeks ago
"AppleCare+ for Headphones does not cover lost or stolen AirPods."

The table on the website also doesn't state any reduction in price for a lost AirPod or case.
Rating: 5 Votes
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yossi
13 weeks ago
Can't imagine how much fraud they would experience if AppleCare covered lost/stolen. They have no way of remotely locking earphones the way they can with phones that got "lost"
Rating: 5 Votes
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pcd213
13 weeks ago
So doesn’t it seem like the direct here is to buy AppleCare+ and then replace the pair before the two year period is over to increase the longevity of your purchase? Compared with buying the future 2021 AirPod Pro model for $250+, it seems like spending $29 up front plus another $29 makes a bit more sense.
Rating: 5 Votes
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stockseer
13 weeks ago


You're a class act!

That kind of consumer is why Apple was forced to tighten-up their once-pro-consumer replacement attitude at Genius Bars... it's not just about profits; it's partially chiselers trying to up the resale value (not that Apple offered fair trade values either until now).
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One slight note: if you're not worried about 3% back on AppleCard/Apple Pay; why not use an American Express card for purchase. That extends your warranty for the 2nd year (and I think some Visa cards do the same; maybe even the Apple/MasterCard.
Rating: 3 Votes
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senseless
13 weeks ago
People are actually insuring a $200 item? That's the real news item here.
Rating: 3 Votes
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markgpearse
13 weeks ago
I love my AirPods, but since I've lost them once and subsequently lost a case, I won't be shelling out $249 for these. I'll just wait until I lose my current ones. LOL!
Rating: 3 Votes
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mnsportsgeek
13 weeks ago

From Apple's support page


Dang. Thanks. They’re just encouraging people to “accidentally” break them then.
Rating: 3 Votes

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