Chase Pay App to Shut Down in Early 2020, Will Become Limited to Websites and Apps

by

Chase Bank today announced that it will be shutting down its Chase Pay app for iOS and Android in early 2020, at which point the QR code-based payment service will no longer be available for use in stores.

chase pay qr
Chase said it is shifting its focus to expanding Chase Pay's presence in more merchant apps and websites, including Grubhub and the new Chase Center venue app launching for the upcoming Golden State Warriors season.

"We continue to focus on our customers and they are using the Chase Pay button on merchant websites and in merchant apps, and now their tap-to-pay Chase cards more than ever," said Eric Connolly, head of Chase Pay. "So, we're shifting our focus to expand Chase Pay's presence in more merchant apps and websites."

Chase Pay failed to gain significant traction in stores, likely because it is less convenient than contactless payment solutions like Apple Pay and Google Pay. In fairness, Chase has also offered ‌Apple Pay‌ since 2014.

Chase began informing customers about this news by email today.

Top Rated Comments

AppleFan91 Avatar
17 months ago
Just wish Kroger, Walmart and the rest would follow suit. I like Chase a lot, they gave us the option of chase pay and/or Apple Pay from the beginning.
Score: 5 Votes (Like | Disagree)
12vElectronics Avatar
17 months ago
Apple Pay & Samsung/Google Pay are really all we need. Any other virtual payment method is unneeded.
Score: 2 Votes (Like | Disagree)
mattyj2001 Avatar
17 months ago

Same. Never knew this existed (and probably wouldn’t have used it even if I was aware of it).

They sent me a marketing email about a month ago outlining all the great things I can do with Chase Pay on my phone, including fumbling around with it to generate a QR code at the checkout line. I sent them a note about how absurd that was and that they should give up.

The listened to me! The system works!
Score: 2 Votes (Like | Disagree)
CWallace Avatar
17 months ago

There was a Chase Pay? Who knew? (I'm a Chase customer)

Only reason I know it - and the only reason I ever used it - was Starbucks gave me hundreds of Stars if I reloaded with it instead of the Starbucks App this one time. :p
Score: 1 Votes (Like | Disagree)
Robert.Walter Avatar
17 months ago
Wish Twint in Switzerland was next.
Score: 1 Votes (Like | Disagree)
Proteinaceous Avatar
17 months ago

There was a Chase Pay? Who knew?

(I'm a Chase customer)

Same. Never knew this existed (and probably wouldn’t have used it even if I was aware of it).
Score: 1 Votes (Like | Disagree)

Top Stories

2020 apple shopping event

Apple Offering Up to $150 Gift Card With Select Products on Black Friday Through Cyber Monday

Monday November 23, 2020 2:53 am PST by
Apple has announced its annual four-day shopping event, offering customers up to a $150 Apple Store gift card with the purchase of select products between Black Friday and Cyber Monday in the United States. The gift card values in the United States are as follows: $150 for 16-inch MacBook Pro $150 for 21.5-inch iMac $50 for 13-inch MacBook Pro $50 for MacBook Air $50 for iPhone SE,...
0 Deals Hero

Black Friday 2020: Best Apple Deals to Plan For

Saturday November 21, 2020 10:00 am PST by
In the lead-up to Black Friday next week, we've been putting a spotlight on the best deals coming from various retailers like Best Buy and Walmart. In an effort to further prepare our readers for the best Black Friday deals, we're breaking down what we think should be on your radar for Black Friday in 2020. Note: MacRumors is an affiliate partner with some of these vendors. When you click a...
app store christmas icon

Apple Shutting Down App Store Connect From December 23 to December 27

Monday November 23, 2020 10:14 am PST by
Apple shuts down App Store Connect for a week around the holidays each year in an effort to give App Store staff time off from work. This year, App Store Connect will be unavailable from December 23 to December 27. With App Store Connect unavailable, Apple will not accept new apps or app updates, so all pricing changes and new app submissions need to be locked in before those dates for...
Target November Deals 1

Black Friday Spotlight: Target Begins Week-Long Sale With Deals on iPhone 12, Powerbeats Pro, and More

Monday November 23, 2020 8:07 am PST by
We've been tracking early Black Friday deals in our dedicated Black Friday Roundup, and in an effort to prepare our readers for the big shopping event we're highlighting sales store-by-store in the lead-up to November 27. Note: MacRumors is an affiliate partner with Target. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running....
ipad pro 2020 display

Black Friday Week Kicks Off With Up to $150 Savings on 2020 iPad Pro

Sunday November 22, 2020 2:37 pm PST by
As we head into Black Friday week, we're seeing some of the best deals of the season so far, with Amazon and Best Buy today discounting the latest iPad Pro models by up to $150 at the lowest prices we've ever tracked on these models. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us keep ...
mac mini macbook pro macbook air

Apple M1 Hands-On Comparison: MacBook Air vs. MacBook Pro vs. Mac Mini

Monday November 23, 2020 3:40 pm PST by
Apple's M1 Macs are out in the wild now, but ahead of the holidays, you might still be trying to figure out which one to pick up, either for yourself or as a gift for someone else. We've got all three of the new Macs available, so we thought we'd give MacRumors readers a hands-on overview of each machine in our latest YouTube video. Subscribe to the MacRumors YouTube channel for more videos. ...
macos big sur m1 macs restore issue

Apple Provides Instructions to Fix macOS Reinstallation Errors on M1 Macs

Sunday November 22, 2020 3:30 pm PST by
Shortly after the launch of Apple's new M1 Macs, we saw reports that attempts to restore and reinstall macOS on those machines right away could result in an installation error that would leave your Mac non-functional. Specifically, the error message would read: "An error occurred preparing the update. Failed to personalize the software update. Please try again." Over the weekend, Apple p...
max tech xcode benchmark m1 macbook

Video Demos Performance Differences Between 8GB and 16GB Apple M1 MacBook Pro

Monday November 23, 2020 2:54 pm PST by
All of the M1 Mac models use the same M1 chip, so the upgrade options are limited to SSD storage space and RAM. We haven't seen many comparisons that demonstrate the difference between a machine with 8GB RAM and the upgraded 16GB RAM option, but Max Tech today shared a video highlighting the performance between an 8GB MacBook Pro and a 16GB MacBook Pro. The video includes a series of...
iPhone 6s main

Rumor Claims iOS 15 to Drop Support for iPhone 6s and Original iPhone SE

Sunday November 22, 2020 9:25 am PST by
Apple will drop support for the iPhone SE, iPhone 6s, and iPhone 6s Plus in next year's release of iOS 15, according to a rumor shared today by Israeli site The Verifier. If the rumor is accurate, that would mean iOS 15 will be compatible with the following Apple devices: 2021 iPhone series iPhone 12 Pro Max iPhone 12 Pro iPhone 12 mini iPhone 12 iPhone 11 iPhone 11 Pro iPhone 11 Pro ...
new mac mini logicpro screen

M1 Macs Able to Run Up to Six External Displays Using DisplayLink

Tuesday November 24, 2020 6:53 am PST by
It is possible to run up to six external displays from the M1 Mac mini, and five external displays from the M1 MacBook Air and MacBook Pro, with the aid of DisplayPort adapters, according to YouTuber Ruslan Tulupov. This far exceeds Apple's specified limits on external displays with the M1 Macs. Apple's host of new M1 Macs are not capable of supporting as many external displays as their...