Facebook-owned WhatsApp today expanded its popular WhatsApp Business app to the iPhone, giving business owners a better way to interface with their customers using the chat app.

With WhatsApp Business, businesses are able to create profiles with contact details, website information, and options for automated greetings, replies, and away messages.

whatsappbusiness

Whether it's an online sweet shop in Ribeirão Preto, Brazil that closes 60 percent of its sales via WhatsApp Business or a cinnamon roll company in Tijuana, Mexico that credits WhatsApp Business for allowing it to open a second location, small business owners all over the world are using the app to grow. We're excited to bring the WhatsApp Business app to even more small businesses and hear new stories about how it's helping them succeed.

WhatsApp Business also includes a desktop website component, so businesses can use a smartphone, tablet, or desktop machine to contact customers. Prior to now, the WhatsApp Business app has been limited to Android devices.

WhatsApp Business will be available in the App Store for free, but it looks like it's still rolling out at the current time. It will be available in Brazil, Germany, Indonesia, India, Mexico, the UK and the United States, with WhatsApp planning to bring it to additional countries in the near future. [Direct Link]

Top Rated Comments

Apple_Robert Avatar
33 months ago
Facebook-owned WhatsApp today expanded its tentacles with the WhatsApp Business app ('https://www.whatsapp.com/business/'), so that it could query more personal information from businesses and customers, under the guise of better customer support. MR reached out to "hear no evil," see no evil, speak no evil; otherwise known as "the beast" or Facebook to those who are still in the Matrix for comment, and a spokesman for Facebook responded by saying it is looking forward to working with (read: manipulating) new data.
Score: 7 Votes (Like | Disagree)
C DM Avatar
33 months ago
are people running their entire business on mobile phones? I can't stand to type a one sentence long text message to my mom and generally just go over to my Mac. Does WhatsApp have a desktop component these business owners can use or do they just spend all day mashing out garbage with their fingers? Just seems like this would be a real waste of time versus a traditional keyboard setup in a real web browser.
From the article:
WhatsApp Business also includes a desktop website component, so businesses can use a smartphone, tablet, or desktop machine to contact customers.
Score: 1 Votes (Like | Disagree)
tridley68 Avatar
33 months ago
Been using what's app to communicate with my daughter while she is studying in New Zealand this semester and it works very nicely so I'm sure the business one will be great also.
Score: 1 Votes (Like | Disagree)
Allthings-I Avatar
33 months ago
Finally solved the 2 numbers, 1 phone. Thank you WhatsApp....only took you like 10 years.
Score: 1 Votes (Like | Disagree)
Apple_Robert Avatar
33 months ago
Given the fact that the app is a Facebook product, I won't be putting it on my phone. Facebook cannot and should not be trusted with any of your information and or personal use of this app.
Score: 1 Votes (Like | Disagree)
C DM Avatar
33 months ago
If Apple is going full out on services, I hope they can figure out how to bring iMessage and FaceTime to Android and Windows. So much potential to use their reputation for privacy to disrupt messaging for businesses.
Does that bring revenue?
Score: 1 Votes (Like | Disagree)

Related Stories

studio buds family

Beats Studio Buds Debuting Today With Active Noise Cancellation, Stemless Design, and More for $150

Monday June 14, 2021 8:00 am PDT by
We've seen a lot of teasers about the Beats Studio Buds over the past month since they first showed up in Apple's beta software updates, and today they're finally official. The Beats Studio Buds are available to order today in red, white, and black ahead of a June 24 ship date, and they're priced at $149.99. The Studio Buds are the first Beats-branded earbuds to truly compete with AirPods...
youtube apple tv

YouTube Discontinuing 3rd-Generation Apple TV App, AirPlay Still Available

Wednesday February 3, 2021 3:09 pm PST by
YouTube is planning to stop supporting its YouTube app on the third-generation Apple TV models, where YouTube has long been available as a channel option. A 9to5Mac reader received a message about the upcoming app discontinuation, which is set to take place in March.Starting early March, the YouTube app will no longer be available on Apple TV (3rd generation). You can still watch YouTube on...
gradiente iphone white

Brazilian Electronics Company Revives Long-Running iPhone Trademark Dispute

Tuesday May 19, 2020 1:06 pm PDT by
Apple has been involved in a long-running iPhone trademark dispute in Brazil, which was revived today by IGB Electronica, a Brazilian consumer electronics company that originally registered the "iPhone" name in 2000. IGB Electronica fought a multi-year battle with Apple in an attempt to get exclusive rights to the "iPhone" trademark, but ultimately lost, and now the case has been brought to...
YouTube Picture in Picture Feature

YouTube Premium Subscribers Can Now Use iOS Picture-in-Picture: Here's How

Wednesday August 25, 2021 3:55 am PDT by
Google has rolled out picture-in-picture support as an "experimental" feature for YouTube premium subscribers, allowing them to watch video in a small window when the app is closed. If you're a premium YouTube subscriber looking to try out picture-in-picture, follow these steps: Launch a web browser and sign into your YouTube account at YouTube.com. Navigate to www.youtube.com/new. Scroll...
apple privacy

Apple Publishes FAQ to Address Concerns About CSAM Detection and Messages Scanning

Monday August 9, 2021 1:50 am PDT by
Apple has published a FAQ titled "Expanded Protections for Children" which aims to allay users' privacy concerns about the new CSAM detection in iCloud Photos and communication safety for Messages features that the company announced last week. "Since we announced these features, many stakeholders including privacy organizations and child safety organizations have expressed their support of...
apple screen time screen icons

Persistent Kids Finding Loopholes in Apple's Screen Time Limits

Tuesday October 15, 2019 9:44 am PDT by
Apple is currently engaged in a cat-and-mouse game with persistent kids looking to circumvent Screen Time restrictions, but the company has been receiving some criticism for not moving quickly enough to lock down some of the loopholes, reports The Washington Post. A few of the loopholes and ways for parents to shut them down are documented on the site Protect Young Eyes, while these and...
2012macpro

Apple Outlines Metal-Capable Cards Compatible With macOS Mojave on 2010 and 2012 Mac Pro Models

Monday September 24, 2018 3:26 pm PDT by
Apple's new macOS Mojave update is not compatible with mid-2010 and mid-2012 Mac Pros with stock GPUs, but it is supported on 2010 and 2012 Mac Pro models that have been upgraded with graphics cards that support Metal. Apple today shared a new support document that provides a list of graphics cards that are Metal-capable, which will be useful for 2010 and 2012 Mac Pro owners who want to...
bluetti eb70 main

MacRumors Giveaway: Win a Bluetti EB70 Portable Power Station and 200W Solar Panel

Friday September 3, 2021 11:13 am PDT by
For this week's giveaway, we've teamed up with MAXOAK to offer MacRumors readers a chance to win a Bluetti portable power station and an accompanying solar panel. Bluetti makes a range of portable power station options that are useful for camping, emergencies, power outages, off-grid living, and similar situations. The Bluetti EB70 is a solid middle of the road option that offers 716Wh and...
anker lightning cable mfi

Unwrap a New Apple Device? Stock Up on Extra Certified Lightning Cables for as Little as $6

Monday December 25, 2017 5:45 am PST by
If you unwrapped an Apple product today it likely came with one of the company's first-party Lightning cables, but having an extra on hand is always a good idea, so you can place it in other rooms in your house, in your car, or in a bag when you travel. For that reason, now's a good time to shop for third-party Lightning cables that are cheaper than Apple's own accessory, but still Made For...
ipad pro 10 5

Apple Discontinues 10.5-Inch iPad Pro Following Launch of Lower-Priced 10.5-Inch iPad Air

Monday March 18, 2019 6:09 am PDT by
Apple has stopped selling the second-generation 10.5-inch iPad Pro, originally released in June 2017, after launching a new 10.5-inch iPad Air today. The 10.5-inch iPad Pro had remained available from $649 following the release of 11-inch and 12.9-inch iPad Pro models in October 2018, but it has been replaced by the 10.5-inch iPad Air with a cheaper starting price of $499. The new iPad...