Facebook-owned WhatsApp today expanded its popular WhatsApp Business app to the iPhone, giving business owners a better way to interface with their customers using the chat app.

With WhatsApp Business, businesses are able to create profiles with contact details, website information, and options for automated greetings, replies, and away messages.

whatsappbusiness

Whether it's an online sweet shop in Ribeirão Preto, Brazil that closes 60 percent of its sales via WhatsApp Business or a cinnamon roll company in Tijuana, Mexico that credits WhatsApp Business for allowing it to open a second location, small business owners all over the world are using the app to grow. We're excited to bring the WhatsApp Business app to even more small businesses and hear new stories about how it's helping them succeed.

WhatsApp Business also includes a desktop website component, so businesses can use a smartphone, tablet, or desktop machine to contact customers. Prior to now, the WhatsApp Business app has been limited to Android devices.

WhatsApp Business will be available in the App Store for free, but it looks like it's still rolling out at the current time. It will be available in Brazil, Germany, Indonesia, India, Mexico, the UK and the United States, with WhatsApp planning to bring it to additional countries in the near future. [Direct Link]

Top Rated Comments

Apple_Robert Avatar
67 months ago
Facebook-owned WhatsApp today expanded its tentacles with the WhatsApp Business app ('https://www.whatsapp.com/business/'), so that it could query more personal information from businesses and customers, under the guise of better customer support. MR reached out to "hear no evil," see no evil, speak no evil; otherwise known as "the beast" or Facebook to those who are still in the Matrix for comment, and a spokesman for Facebook responded by saying it is looking forward to working with (read: manipulating) new data.
Score: 7 Votes (Like | Disagree)
C DM Avatar
67 months ago
are people running their entire business on mobile phones? I can't stand to type a one sentence long text message to my mom and generally just go over to my Mac. Does WhatsApp have a desktop component these business owners can use or do they just spend all day mashing out garbage with their fingers? Just seems like this would be a real waste of time versus a traditional keyboard setup in a real web browser.
From the article:
WhatsApp Business also includes a desktop website component, so businesses can use a smartphone, tablet, or desktop machine to contact customers.
Score: 1 Votes (Like | Disagree)
tridley68 Avatar
67 months ago
Been using what's app to communicate with my daughter while she is studying in New Zealand this semester and it works very nicely so I'm sure the business one will be great also.
Score: 1 Votes (Like | Disagree)
Allthings-I Avatar
67 months ago
Finally solved the 2 numbers, 1 phone. Thank you WhatsApp....only took you like 10 years.
Score: 1 Votes (Like | Disagree)
Apple_Robert Avatar
67 months ago
Given the fact that the app is a Facebook product, I won't be putting it on my phone. Facebook cannot and should not be trusted with any of your information and or personal use of this app.
Score: 1 Votes (Like | Disagree)
C DM Avatar
67 months ago
If Apple is going full out on services, I hope they can figure out how to bring iMessage and FaceTime to Android and Windows. So much potential to use their reputation for privacy to disrupt messaging for businesses.
Does that bring revenue?
Score: 1 Votes (Like | Disagree)

Popular Stories

iOS 18 Siri Integrated Feature

Report: These 10 New AI Features Are Coming in iOS 18

Sunday May 26, 2024 12:57 pm PDT by
iOS 18 and macOS 15 will offer an array of new AI features such as auto-generated emojis, suggested replies to emails and messages, and more, Bloomberg's Mark Gurman reports. A significant portion of Apple's Worldwide Developers Conference (WWDC) is expected to focus on AI features. Writing his latest "Power On" newsletter, Gurman explained that Apple's AI strategy emphasizes providing...
new best buy blue

Best Buy's Memorial Day Sale Has Record Low Prices on iPads, MacBooks, and Much More

Friday May 24, 2024 7:12 am PDT by
Best Buy today kicked off its Memorial Day weekend sale, and it has some of the best prices we've tracked in weeks on iPads and MacBooks. Specifically, you'll find record low prices on the 5th generation iPad Air, iPad mini 6, M2 MacBook Air, and M3 MacBook Pro. Note: MacRumors is an affiliate partner with Best Buy. When you click a link and make a purchase, we may receive a small payment,...
iOS 18 WWDC 24 Feature 2

Gurman: iOS 18 Will Allow Users to Recolor App Icons and Place Them Anywhere

Sunday May 26, 2024 12:22 pm PDT by
Apple's iOS 18 update will introduce new features for further customizing the iPhone's home screen, according to Bloomberg's Mark Gurman. In the latest edition of his "Power On" newsletter, Gurman claimed that Apple will allow users to change the color of app icons in iOS 18. For example, "you can make all your social icons blue or finance-related ones green." This kind of home screen...
Apple iPhone 14 color lineup feature

Apple Now Selling Refurbished iPhone 14 Models

Friday May 24, 2024 11:15 am PDT by
Apple today added refurbished iPhone 14, iPhone 14 Plus, iPhone 14 Pro, and iPhone 14 Pro Max devices to its online store for refurbished products, offering the prior-generation iPhones at a discount for the first time since their 2022 launch. The iPhone 14 is available starting at $619, the iPhone 14 Pro is available starting at $759, and the iPhone 14 Pro Max is available starting at $849. ...
top stories 25may2024

Top Stories: iOS 17.5.1 Fixes Concerning Photos Bug, All-New iPhone 17 Model Rumored, and More

Saturday May 25, 2024 6:00 am PDT by
It's been quite a week of Apple news and rumors, ranging from a concerning bug with deleted photos reappearing on users' devices to hot rumors about a new high-end iPhone model for 2025 and a MacBook with a foldable screen coming as soon as 2026. Other news and rumors this week included fresh expectations for iOS 18 features and new headphones from Sonos to compete head-to-head with AirPods...