Apple Launches SSD Service Program for 13-Inch Non-Touch Bar MacBook Pro Sold Between June 2017 and June 2018
Apple today announced the launch of a new SSD service program for the 13-inch MacBook Pro sans Touch Bar after determining that the 128 and 256GB SSDs in a limited number of these machines have an issue that can result in data loss and failure of the drive.
Apple says that 13-inch MacBook Pro models with affected drives were sold between June 2017 and June 2018, and Apple will provide service for these drives free of charge.
![macbook pro function keys](https://images.macrumors.com/t/isJ8WbymDH9TW2rCbACMZ_deZwY=/400x0/article-new/2018/06/macbook-pro-function-keys.jpg?lossy)
MacBook Pro owners can submit their serial number on the page announcing the program to see if their machines are eligible for servicing. Apple recommends that affected machines be serviced as soon as possible to avoid loss of data.
13-inch MacBook Pro models with Touch Bar and older 13-inch MacBook Pro models are not affected.
Customers will need to visit an Apple retail location, an Apple Authorized Service Provider, or contact Apple Support for a mail-in repair. Apple says that all machines needing service should be backed up first, with the company outlining the repair steps:
Prior to service, it's important to do a full back up of your data because your drive will be erased as part of the service process.
- A technician will run a utility to update your drive firmware which will take approximately one hour or less.
- Your 13-inch MacBook Pro will be returned to you with macOS re-installed.
- After service, you will need to restore your data from a backup.
Apple also recommends having another device, such as an iPhone, available to view the Apple support article with details about restoring data from a backup since the Mac in question will not be able to access the internet until it is updated.
Apple says that files corrupted due to this issue will not be able to be restored, and any damage to the MacBook Pro that impairs the ability to service the drive will need to be addressed first, possibly at customer expense.
The program covers affected MacBook Pro models for three years after the first retail sale of the unit, but it doesn't extend the standard warranty coverage of the 13-inch MacBook Pro. Customers who already paid for a repair for a drive failure can contact Apple Support for a refund.
Popular Stories
Following nearly two years of rumors about a fourth-generation iPhone SE, The Information today reported that Apple suppliers are finally planning to begin ramping up mass production of the device in October of this year. If accurate, that timeframe would mean that the next iPhone SE would not be announced alongside the iPhone 16 series in September, as expected. Instead, the report...
Key details about the overall specifications of the iPhone 17 lineup have been shared by the leaker known as "Ice Universe," clarifying several important aspects of next year's devices. Reports in recent months have converged in agreement that Apple will discontinue the "Plus" iPhone model in 2025 while introducing an all-new iPhone 17 "Slim" model as an even more high-end option sitting...
Apple supply chain analyst Ming-Chi Kuo today shared alleged specifications for a new ultra-thin iPhone 17 model rumored to launch next year. Kuo expects the device to be equipped with a 6.6-inch display with a current-size Dynamic Island, a standard A19 chip rather than an A19 Pro chip, a single rear camera, and an Apple-designed 5G chip. He also expects the device to have a...
Apple typically releases its new iPhone series around mid-September, which means we are about two months out from the launch of the iPhone 16. Like the iPhone 15 series, this year's lineup is expected to stick with four models – iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max – although there are plenty of design differences and new features to take into account. To bring ...
Apple’s iCloud Private Relay service is down for some users, according to Apple’s System Status page. Apple says that the iCloud Private Relay service may be slow or unavailable. The outage started at 2:34 p.m. Eastern Time, but it does not appear to be affecting all iCloud users. Some impacted users are unable to browse the web without turning iCloud Private Relay off, while others are...
Apple is planning to release at least one iPhone 17 model next year with mechanical aperture, according to a report published today by The Information. The mechanical system would allow users to adjust the size of the iPhone 17's aperture, which refers to the opening of the camera lens through which light enters. All existing iPhone camera lenses have fixed apertures, but some Android...