Apple Investigating Two Possible iPhone 8 Plus Battery Failures

Oct 1, 2017 12:46 pm PDT by Joe Rossignol
Apple is investigating after two iPhone 8 Plus owners shared pictures of the device burst open due to possible battery failure.


"We are aware and are looking into it," an Apple spokeswoman confirmed to MacRumors.

The first customer is reportedly a Taiwanese woman, who said her iPhone 8 Plus burst open despite charging with an official Apple power adapter. Chinese media sites reported that the device has been returned to Apple, as part of its routine investigation of these isolated incidents every year.

A second customer from Japan shared a picture of an iPhone 8 Plus with the display assembly detached from the device's aluminum enclosure.

In both cases, it appears that the battery may have swelled due to gases inside. The expansion then placed too much pressure on the display, causing it to pop open, which may actually help avoid a fire.

No Need to Worry

With millions of iPhones coming off of Apple's production lines every time new models launch, it's common for a few to have battery failures.

It's simply an inevitability with lithium-ion batteries.

It happened with some iPhone 7 models, and it'll probably happen with iPhone X and whichever models come after.

It's only when reports of battery failure become a larger trend, as Samsung learned the hard way after dozens of Galaxy Note 7 devices caught fire last year, that it truly becomes a problem.

Update: A third iPhone 8 battery failure is being reported in Hong Kong.

Top Rated Comments

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35 months ago
Samsung users would be like we had this feature for more than a year.
Rating: 135 Votes
35 months ago
It's so surprising that this still makes the headlines every year. It's not like they're actually exploding in masses like some others have done in the past...
Rating: 30 Votes
35 months ago
“NO NEED TO WORRY” in big bold letters. Who are you guys? Apple’s PR department?
Rating: 16 Votes
35 months ago
This will be on first page on every website by tomorrow morning, mark my words.
Rating: 15 Votes
35 months ago
Oh, so that's how you open the battery door.
Rating: 14 Votes
35 months ago

Will apple have a note 7-2017?

Yes. 2 phones out of the 10+ millions shipped.

Non-issue - gate
Rating: 14 Votes

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