Apple's Craig Federighi: Uncertainty About Face ID Will 'Melt Away' Once People Get iPhone X

Apple software engineering chief Craig Federighi today joined Daring Fireball's John Gruber on an episode of The Talk Show, where he likened uncertainties over Face ID to the concerns that customers expressed when Touch ID first launched in 2013 in the iPhone 5s.

Honestly, we're just all counting the days that customers can finally get their hands on these. Because I think just like with Touch ID, initially people thought oh, 'Apple's done something that's totally not going to work and I'm not a believer and I'm not gonna use this feature.'

Now everyone's worried because they can't imagine life without Touch ID. We're going to see exactly the same thing with Face ID.

In a discussion that revisited the on-stage gaffe that saw Face ID fail to authenticate his face during Tuesday's event, Federighi said he was shocked when it happened because the feature normally "just works." He went on to say he understands the uncertainty, but that it will "melt away" once people experience the product. "You don't even think about it," he said.


Federighi went on to say that as much as Apple loves Touch ID, Face ID is "that much better." He confirmed that Apple believes Face ID is the future of biometric authentication, with the caveat that there are settings where different biometric techniques or combinations of biometrics could make sense.

Much of the rest of the discussion covered the same topics that were discussed in Federighi's earlier interview with TechCrunch. Federighi reiterated that most sunglasses work with Face ID, aside from some that have coatings that block infrared. One way around that, he says, is to turn off the "attention aware" feature that requires eye contact for Face ID to unlock.

He also explained why users need to swipe to get past the lock screen of the iPhone X, rather than it opening directly with a facial scan - it's so you can still glimpse at the time, check your notifications, or get to the flashlight without the iPhone opening up to the Home screen. The swipe and scan are simultaneous with no real waiting period or delay.

One last little tidbit -- with the feature that allows you to disable Face ID temporarily by pressing the side button and the volume buttons, it also takes a screenshot because the gestures are the same. Apple's looking into fixing that by deleting the screenshot when a press and hold gesture is detected.

Federighi's full interview with John Gruber can be listened to on The Talk Show.

Tag: Face ID

Top Rated Comments

(View all)
Avatar
40 months ago
"Peoples faces will melt away once they see the iPhone X"
Score: 73 Votes (Like | Disagree)
Avatar
40 months ago
It’s uncanny how similar this has been to 2013 with the initial Touch ID launch.

Can’t wait to start using Face ID instead of Touch ID.
Score: 62 Votes (Like | Disagree)
Avatar
40 months ago
What about the notch? Will that melt away too ?
Score: 54 Votes (Like | Disagree)
Avatar
40 months ago
Don't expect Apple haters to get the actual device to actually experience the things they complain about. They have a narrative, they won't change their minds about the hate they have.
Score: 44 Votes (Like | Disagree)
Avatar
40 months ago
The media is designed to over-react and exaggerate to get more people to go to their web-articles and see annoying advertisements.
Score: 42 Votes (Like | Disagree)
Avatar
40 months ago
I thought the idea of getting rid of the floppy drive was insane, then I thought getting rid of the optical drive was insane. Now I think getting rid of touch ID is insane. I assume I'm wrong again.
Score: 39 Votes (Like | Disagree)

Top Stories

Leaker: 'iPhone 12 mini' and iPhone 12 Storage Capacities Start at 64GB, Pro Models at 128GB

Tuesday September 29, 2020 2:31 am PDT by
Rumors suggest Apple's iPhone 12 launch event will be held on October 13, with the more affordable 5.4 and 6.1-inch devices set to ship out ahead of the more expensive 6.1-inch and 6.7-inch Pro devices, and this morning hit-and-miss leaker Jon Prosser has further committed to that date by providing alleged details on Apple's first shipment of finalized iPhone 12 units. Prosser claims the...

Hands-On With iOS 14.2's New Shazam Music Recognition Toggle in Control Center

Monday September 28, 2020 2:35 pm PDT by
Shortly after launching iOS 14, Apple introduced an upcoming iOS 14.2 update, which is now available to developers and public beta testers ahead of a public release that could come at some point in October. Subscribe to the MacRumors YouTube channel for more videos. The iOS 14.2 update mainly focuses on the Control Center, introducing a new Music Recognition toggle that deepens the Shazam...

Top Stories: iOS 14 Feature Tour, 'iPhone 12 mini' Rumors, Apple Watch Band Controversy

Saturday September 26, 2020 6:00 am PDT by
Things started to calm down a bit this week following last week's rush of media event, Apple Watch and iPad launches, and the release of iOS 14 and other operating updates. But that doesn't mean there wasn't still a lot of news, from digging deeper into iOS 14 to more iPhone 12 rumors to the uproar over trying to exchange band sizes on the new Apple Watch. On top of all of that, we heard...

DigiTimes: 12.9-inch Mini-LED iPad Pro Arriving Early 2021, Mini-LED MacBook Coming Later

Tuesday September 29, 2020 4:18 am PDT by
Apple will launch a 12.9-inch mini LED-backlit iPad Pro in early 2021 and a mini LED-backlit MacBook in the second-half of next year, according to DigiTimes. The Taiwan-based industry publication claims Epistar will supply the over-10,000 mini LEDs used in each iPad Pro tablet. Meanwhile, Apple is expected to recruit Osram Opto as another supplier of mini LEDs for use in a new "high-end"...

iPhone 12 May Launch Earlier Than Usual in South Korea

Monday September 28, 2020 5:24 am PDT by
The upcoming iPhone 12 lineup may launch earlier than usual in South Korea, reports The Korea Herald. South Korean telecoms firms speaking to The Korea Herald have said that the iPhone 12 lineup will launch ahead of its usual schedule. Normally, the release of new iPhones in South Korea comes about one month after launch in the United States. Last year, the iPhone 11 arrived in South Korea ...

iOS 14: 'Phoenix 2' Space Shooter Delivers Playable Demo via App Clips

Saturday September 26, 2020 2:08 pm PDT by
One of the new features that arrived in iOS 14 is called App Clips. App Clips is described by Apple to be a "small part of your app" that can be available to users at just the right moment.App Clips focus on finishing one task quickly. An ideal App Clip experience allows users to open and complete a task in seconds. Instead of requiring an App Store download, they can be loaded and run via...

Epic Games Unlikely to Win Injunction in Ongoing Fortnite Battle With Apple, Jury Trial Possible

Monday September 28, 2020 1:14 pm PDT by
The ongoing legal dispute between Apple and Epic Games continued on today, with a preliminary injunction hearing taking place this morning. We're still waiting to hear the judge's official ruling, but it looks like Epic is not going to be granted an injunction to allow Fortnite back into the App Store as the case unfolds. Many of the arguments that lawyers for Apple and Epic Games made were...

iPhone 12 Production Lines at Foxconn's Zhengzhou Factory in China Running '24 Hours a Day'

Tuesday September 29, 2020 3:38 am PDT by
Apple contract manufacturer Foxconn is running its massive Zhengzhou factory in China 24 hours a day to produce the new iPhone 12, according to Chinese media reports. Apple's main iPhone manufacturer in China is said to be cancelling workers' holidays and introducing mandatory overtime with additional bonuses for longer-serving staff, according to information garnered from employees,...

'iPhone 12 mini' Name Reappears in Leaked Apple iPhone 12 Case Stickers

Friday September 25, 2020 1:58 am PDT by
Earlier this week a proven leaker claimed that the iPhone 12 lineup would be named "iPhone 12 mini," "iPhone 12," "iPhone 12 Pro," and "iPhone 12 Pro Max," and today the same nomenclature has appeared again in a photo depicting alleged stickers from unreleased Silicone iPhone cases originating from Apple's international distribution center in Ireland. The photo shows three stickers with the...

Apple Releases iOS 14.0.1 With Fix for Bug That Resets Default Apps After Rebooting

Thursday September 24, 2020 10:12 am PDT by
Apple today released iOS 14.0.1, the first update to the iOS 14 operating system that was released on September 16. Today's update is a bug fix update addressing issues that weren't able to be fixed in the initial iOS 14 launch. The iOS 14.0.1 update is available on all eligible devices over-the-air in the Settings app. To access the new software, go to Settings > General > Software Update. ...