iPhone Upgrade Program Customers Able to Trade In Old Devices by Mail for iPhone X Launch

When customers who are members of the iPhone Upgrade Program go to trade in their devices this fall, they will likely be able to use a Trade-in Kit that's delivered by mail rather than being forced to visit an Apple Store to purchase a new device and trade in the old one.

Mail-in Trade-in Kits, highlighted this afternoon on the MacRumors forums, have been available as part of the iPhone Upgrade Program at least since July, and perhaps even earlier, but they were not an option during the iPhone 7 launch.

appleupgradeprogrammailtradein
Based on wording on the iPhone Upgrade Program website, once a customer's new iPhone ships, Apple will send a Trade-in Kit with a prepaid shipping label to allow customers to send their current device back to Apple.

Last year, many iPhone Upgrade Program users were forced to reserve a new iPhone from a local Apple retail store due to in-store trade-in requirements, which left them with limited stock to choose from. Many customers were unhappy, perhaps prompting Apple to offer a mail-in exchange option.

With the new trade-in by mail option, iPhone Upgrade Program users may not be restricted to in-store stock this year, preventing many of the problems that surfaced last year.

Unfortunately, T-Mobile customers who are members of the iPhone Upgrade Program will still need to visit an Apple Store and will not be able to upgrade online.

Related Forum: iPhone

Top Rated Comments

GTDaveMac Avatar
68 months ago
I was probably not the only one, but I wrote an email to Apple expressing my displeasure and suggested a program similar to the Express Repair option. I actually got a call back from senior executive assistant and I am happy to see this program going in place!
Score: 14 Votes (Like | Disagree)
anson42 Avatar
68 months ago
As I am participating in the upgrade program, I hope the trade-in kit is indeed how I can conduct the iPhone X transaction!
Score: 8 Votes (Like | Disagree)
budselectjr Avatar
68 months ago
I was very excited until I saw the last paragraph. Oh well. Happy to see Apple is improving the program none the less.
Score: 5 Votes (Like | Disagree)
iapplelove Avatar
68 months ago
I'm just keeping my 6 plus as a spare, it's old and the screen is cracked.

Plan on ordering an iPhone X full amount out of pocket
Score: 4 Votes (Like | Disagree)
budselectjr Avatar
68 months ago
I find a third credit check in three years ridiculous so I will most likely stop doing it anyways. If all payments are received on time prior to the upgrade this should really be waived for returning customers.
Score: 4 Votes (Like | Disagree)
Michaelgtrusa Avatar
68 months ago
Having it sent to you is the best option unless you crave human interaction.
Score: 4 Votes (Like | Disagree)

Popular Stories

maxresdefault

Can't Get an iPhone 14 Pro? Here's Why You Should Wait for the iPhone 15 Ultra

Monday December 5, 2022 11:44 am PST by
Due to production issues at Apple supplier factories in China, the iPhone 14 Pro and iPhone 14 Pro Max are backordered and basically out of stock at every store. If you were planning to gift or receive an iPhone 14 Pro model for the holidays and didn't already get one, you're basically out of luck because they're gone until late December. Subscribe to the MacRumors YouTube channel for more ...
Apple advanced security Advanced Data Protection screen Feature

FBI Calls End-to-End Encryption 'Deeply Concerning' as Privacy Groups Hail Apple's Advanced Data Protection as a Victory for Users

Thursday December 8, 2022 2:45 am PST by
Apple yesterday announced that end-to-end encryption is coming to even more sensitive types of iCloud data, including device backups, messages, photos, and more, meeting the longstanding demand of both users and privacy groups who have rallied for the company to take the significant step forward in user privacy. iCloud end-to-end encryption, or what Apple calls "Advanced Data Protection,"...
General iOS 16 Feature Yellow

iOS 16.2 for iPhone Launching This Month With These 8 New Features

Thursday December 1, 2022 8:44 am PST by
Apple plans to publicly release iOS 16.2 for the iPhone in mid-December, according to Bloomberg's Mark Gurman. The update remains in beta testing for now, with at least eight new features and changes already uncovered so far. iOS 16.2 introduces a number of new features, including Apple's new whiteboard app Freeform, two new Lock Screen widgets for Sleep and Medications, the ability to hide...
maxresdefault

Hands-On With Apple Music Sing in iOS 16.2

Wednesday December 7, 2022 12:24 pm PST by
With the iOS 16.2 release candidate that came out today, Apple added the new Apple Music Sing feature that was announced earlier this week. We thought we'd check out the new karaoke feature to see how it works. Subscribe to the MacRumors YouTube channel for more videos. Apple Music Sing is available on modern iPhones and iPads, as well as the newest Apple TV 4K. It's built in to the Apple...
Apple car wheel icon feature yellow

Apple to Charge Under $100,000 for Apple Car, Launch Planned for 2026

Tuesday December 6, 2022 2:31 pm PST by
Apple is aiming to launch an Apple-branded consumer-oriented vehicle by 2026, and its goal is to hit a price point under $100,000 to make the car appeal to a wider range of customers, reports Bloomberg. Apple initially planned to design a car that might look similar to Canoo's Lifestyle Vehicle, where passengers could face one another in a limousine-style car with no steering wheel or...
General iOS 16 Feature Yellow

iOS 16.2 for iPhone Expected to Launch Next Week With These 12 New Features

Thursday December 8, 2022 7:05 am PST by
iOS 16.2 is expected to be released next week following nearly two months of beta testing. With last-minute additions like Apple Music Sing and Advanced Data Protection, the software update now has over a dozen new features for the iPhone. Below, we've recapped many of the new features coming with iOS 16.2, including Apple's new whiteboard app Freeform, two new Lock Screen widgets, the...
introducing apple music sing

Apple Music Adding a Karaoke Experience With Apple Music Sing

Tuesday December 6, 2022 7:09 am PST by
Apple today announced Apple Music Sing, a new feature in Apple Music that lets users sing their favorite songs with adjustable vocals and more. Apple Music Sing will utilize Apple Music's real-time lyrics to allow users to sing to their favorite songs using adjustable vocals, background vocals, and duet view to allow more than one singer.Apple Music Sing includes: Adjustable vocals: Users...
Twitter Feature

Twitter to Charge $11 Per Month for Twitter Blue on iPhone, $7 on Website

Wednesday December 7, 2022 6:47 pm PST by
Twitter plans to charge $11 per month for a Twitter Blue subscription on the iPhone in order to account for the 30 percent cut that Apple takes from in-app purchases, reports The Information. On the web, Twitter Blue will be priced at $7 per month. Prior to when Twitter Blue was paused, Twitter was charging $7.99 for a subscription, but the pricing will change before it relaunches. According ...
Apple advanced security Advanced Data Protection screen Feature

Apple Announces End-to-End Encryption Option for iCloud Photos, Notes, Backups, and More

Wednesday December 7, 2022 10:00 am PST by
Apple today announced it is expanding end-to-end encryption to many additional iCloud data categories on an opt-in basis for enhanced security. iCloud already protects 14 data categories using end-to-end encryption by default, including the Messages app when backups are disabled, passwords stored in iCloud Keychain, Health data, Apple Maps search history, Apple Card transactions, and more,...