Amazon Echo Show Reviews: Privacy Concerns, Sound Improvements, and Video Calling as Killer App

Ahead of the launch of the Echo Show this Wednesday, June 28, Amazon has given review units to a few sites so that they can test out the new Echo and see how its 7-inch touch screen adds to the traditional Amazon Echo experience. Amazon revealed the $230 Echo Show earlier in May and bills it as having all of the features of the traditional Echo, with the addition of a display to enhance user interactivity.

According to The Verge, one of the best aspects of Echo Show is that, "you basically never need to tap the screen for anything, unless you really want to." Instead of adding an array of touchscreen-required actions that overcomplicate the interface, the company focused on adapting the abilities of the previous Echo models to work with a touchscreen.


While there were some moments when the touchscreen's "secondary importance" caused UI annoyances, the site largely admired Amazon's decision to keep the voice control focus of the Echo line with Echo Show.

Are there things I don't love about the Echo Show? Of course. I think it's pretty homely and I think that the sound quality could be better for the price. But the improvements over the original Echo are big enough that it's my favorite smart speaker right now.

From nearly any other company, adding a screen would have resulted in feature-itis of the worst kind. By holding back, the Echo Show feels like it does more. Its strength is in its simplicity.

In its review, TechCrunch described Echo Show's video calling feature as the "killer app" for many users, allowing calls between two Echo Show devices, or between an Echo Show and the Alexa smartphone app. After entering a phone number, the Echo Show displays a list of other Echo owners from your own personal contact list, and from there you can directly call their Echo.

amazon echo show


The site noted that the screen is far too small for long movie sessions (currently only supporting video from Amazon Prime), and described its resolution as "middling," but in video calls the Echo Show's 7-inch touchscreen makes the most sense. Still, both TechCrunch and The Verge did find Echo Show's "Drop In" feature slightly intrusive, as it lets selected friends and family pop into your Echo Show and see your home whenever they feel like it, but it's not activated by default.

It’s a lot easier to use than Skype (though, to be fair, most things in this life are), but it’s currently limited to Show users, which means Amazon is going to sell a lot of these to family members looking for a simple way to keep in touch. There’s also an odd Drop-In option, which takes the whole picking-up-the-phone bit out of the equation, so select friends and family can communicate directly with little warning. I suppose there’s some value for users looking to periodically check in on loved ones, but the whole thing is too intrusive for my tastes.

Wired also referenced worry about Echo Show's always-watching camera, but ultimately sees potential in the device's future, particularly once Amazon begins adding in more "skills" for the Echo Show. The site continued an opinion shared in multiple reviews posted today, which is that the Echo Show's speaker is better than that of the original Echo's, but "it's no Sonos."

Still, I find the Show’s potential fascinating. The Alexa ecosystem has grown big enough that I suspect Netflix and Hulu will soon make video skills, most smart-home manufacturers will support the new device, and games and apps will pop up all over the place. Alexa’s voice recognition works well enough to make all of this work, and developers can access the camera, the screen, the microphone, and the speaker. The Echo Show is basically an always-on, plugged-in smartphone, which could become hugely powerful.

Amazon's Echo Show is the latest in the company's line of smart speaker systems, following the Echo, Echo Dot, and Echo Look. Apple is gearing up to finally enter the same market, with an announcement at WWDC this year for the "HomePod." Apple said that its speaker is more focused on high-quality music playback than its smart speaker rivals, while also offering Siri-based AI features.

Check out more Echo Show reviews from the following sites:
- Business Insider
- Buzzfeed
- CNET
- Engadget
- TIME
- Bloomberg
- Gizmodo
- USA Today
- SlashGear
- Digital Trends
- The New York Times

Top Rated Comments

ryanasimov Avatar
50 months ago
So, it's a tablet......
...that needs to be plugged in to work. Super convenient!
Score: 12 Votes (Like | Disagree)
canadianreader Avatar
50 months ago
I think spying agencies are very happy with a device like this... Always ON
Score: 11 Votes (Like | Disagree)
Jakexb Avatar
50 months ago
The Drop-In feature is because they understand that the Echo and probably the Echo Show are big hits for children of elderly parents. Older people who aren't keen on technology love the Echo and I'm sure the idea of video calling that doesn't involve a whole "operating system" and apps and updates and accounts and is sandboxed in to prevent any settings from getting weird... that's amazing for that audience.

And that's exactly the person you'd want to have the option of checking-in on.

Props to Amazon for understanding that and not trying to fixated on making the "cool young people device" to the exclusion of all other use cases.
Score: 10 Votes (Like | Disagree)
kdarling Avatar
50 months ago
Video calling on your speaker because your phone, tablet and computer are too mainstream.
My 92 year old Mother cannot work a phone, tablet or computer. She used to be able to use a dedicated Skype video phone, but even that became too difficult for her.

I ordered these right away. I sure hope they did it right.

If she can ask to see her kids, grandkids or great grandkids simply by voice, it'll be a winner for us.
Score: 9 Votes (Like | Disagree)
LordQ Avatar
50 months ago
Video calling on your speaker because your phone, tablet and computer are too mainstream.
Score: 9 Votes (Like | Disagree)
HobeSoundDarryl Avatar
50 months ago
Video calling on your speaker because your phone, tablet and computer are too mainstream.
Phone, tablets and laptops are MOBILE devices that leave homes with their owners. Something like this is like a television. It stays home and serves those who aren't with you and your phone, tablet or laptop.

Else, make the very same argument against anything & everything else covered by a phone, tablet and/or laptop too... including questioning why one needs more than any one of those 3 when they have at least one of them.

Stretch that argument a bit more and question why you need an Apple phone, an Apple tablet or an Apple computer when cheaper versions of the same can do most of what those can do? And again, why do we need the cheaper versions of all 3 of those when any one of those might suffice?

Point: think beyond yourself. Not everyone is single living alone. Those left behind when mobile devices are on the go might want to do these kinds of things during those times. A cheap thing like these kinds of things can fill such a want well.
Score: 8 Votes (Like | Disagree)

Top Stories

apple event spring loaded

Apple's 'Spring Loaded' Event Officially Announced for Tuesday, April 20

Tuesday April 13, 2021 9:04 am PDT by
Following an overnight leak by Siri, Apple today officially announced that it will be holding a special "Spring Loaded" event on Tuesday, April 20 at 10:00 a.m. Pacific Time at the Steve Jobs Theater on the Apple Park campus in Cupertino, California. As with all of Apple's 2020 events, the April 2021 event will be a digital-only gathering with no members of the media invited to attend in...
iphone12cameras

Kuo: 2022 iPhones to Feature 48-Megapixel Camera, 8K Video, and 6.1 and 6.7" Sizes With No 5.4" Mini Option

Tuesday April 13, 2021 10:45 pm PDT by
The upcoming 2022 iPhone lineup will feature two 6.1-inch devices and two 6.7-inch devices, with no mini-sized 5.4-inch iPhone, well-respected Apple analyst Ming-Chi Kuo said in a note to investors that was seen by MacRumors. Two of the iPhones will be high-end models and two of the iPhones will be lower-end models, similar to the current iPhone 12 lineup. Apple introduced the 5.4-inch...
macos catalina serial number

Apple Preparing Rollout of New Randomized Product Serial Numbers Ahead of 'Spring Loaded' Event

Wednesday April 14, 2021 2:08 am PDT by
Apple is advising its authorized premium resellers and dealers to prepare for new products with 10 and 12 digital serial numbers, days ahead of when it's expected to reveal a slew of new products. MacRumors previously reported that Apple plans to switch to randomized serial numbers for future products starting in early 2021. The company now seems to be preparing for that roll-out, telling...
apple event particularly innovative article

Gurman: Apple's 'Spring Loaded' Event Won't Feature Anything 'Particularly Innovative'

Thursday April 15, 2021 1:30 am PDT by
Bloomberg's highly-respected Mark Gurman says that he expects nothing "particularly innovative" or "extraordinary" to launch at Apple's "Spring Loaded" event next week, Tuesday, April 20. Gurman made the remarks during an interview for Bloomberg Technology, in which he reaffirmed that Apple will launch a new 11-inch and 12.9-inch iPad Pro, with the higher-end model featuring a brand new...
duanrui iphone13 notch samples

More Leaked iPhone 13 Samples Show Smaller Notch, Repositioned Earpiece and Front Camera

Wednesday April 14, 2021 1:06 am PDT by
Leaker known as "DuanRui" has today shared an image of two iPhone 13 "film samples," which show the same rumored smaller notch design coming to the iPhone 13 series that we've seen from other sources. In past tweets, DuanRui has accurately leaked the correct names of the iPhone 12 models and an iPad Air 4 manual revealing its new design, so there's good reason to think this leak is credible, ...
siir apple event april 20

Siri Reveals Apple Event Planned for Tuesday, April 20

Tuesday April 13, 2021 12:04 am PDT by
Siri has apparently prematurely revealed that Apple plans to hold an event on Tuesday, April 20, where the company is expected to reveal brand new iPad Pro models and possibly its long-awaited AirTags trackers. Subscribe to the MacRumors YouTube channel for more videos. Upon being asked "When is the next Apple Event," Siri is currently responding with, "The special event is on Tuesday, April...
apple event hashflag

Twitter Hashflag for April 20 Apple Event Goes Live

Tuesday April 13, 2021 2:21 pm PDT by
Following the overnight Siri leak and subsequent announcement that Apple will hold a media event on Tuesday, April 20, a new Twitter hashflag has appeared to help provide visibility for the event on the platform. For the last several recent events, Apple has utilized hashflags, which are little icons next to hashtags on Twitter, as a way to market its events. The company first started the...
parallels windows 10 arm mac

Parallels 16.5 Can Virtualize ARM Windows Natively on M1 Macs With Up to 30% Faster Performance

Wednesday April 14, 2021 7:00 am PDT by
Parallels today announced the release of Parallels Desktop 16.5 for Mac with full support for M1 Macs, allowing for the Windows 10 ARM Insider Preview and ARM-based Linux distributions to be run in a virtual machine at native speeds on M1 Macs. Parallels says running a Windows 10 ARM Insider Preview virtual machine natively on an M1 Mac results in up to 30 percent better performance compared ...
iphone 13 pro render rear

iPhone 13 Pro Rumored to Be Thicker and Feature Larger Rear Camera System

Wednesday April 14, 2021 7:07 am PDT by
Tech blog 91Mobiles has obtained 3D renders of what it claims will be the iPhone 13 Pro, revealing a largely familiar design with a few notable changes, including a smaller notch and a significantly larger rear camera system. Following renders of the standard iPhone 13 model from MySmartPrice yesterday, which showed a new diagonal rear camera layout, these renders of the 6.1-inch iPhone 13...
third gen Apple pencil leaked video

Video of Alleged Third-Generation Apple Pencil Leaks Ahead of Apple Event

Friday April 16, 2021 6:13 am PDT by
A video purporting to be of the third-generation Apple Pencil has today been shared online, showing a glossy finish that mirrors previous leaks. New ✏️ ready to 🚢 #AppleEvent @TommyBo50387266 pic.twitter.com/s4RCDwDi5M— 漢尼斯·拉斯納 🇨🇳 (@ileakeer) April 16, 2021 The brief video from Twitter account @ileakeer, spotted by 9to5Mac, shows an Apple Pencil with a glossy finish much like the...