Amazon Echo Show Reviews: Privacy Concerns, Sound Improvements, and Video Calling as Killer App

Ahead of the launch of the Echo Show this Wednesday, June 28, Amazon has given review units to a few sites so that they can test out the new Echo and see how its 7-inch touch screen adds to the traditional Amazon Echo experience. Amazon revealed the $230 Echo Show earlier in May and bills it as having all of the features of the traditional Echo, with the addition of a display to enhance user interactivity.

According to The Verge, one of the best aspects of Echo Show is that, "you basically never need to tap the screen for anything, unless you really want to." Instead of adding an array of touchscreen-required actions that overcomplicate the interface, the company focused on adapting the abilities of the previous Echo models to work with a touchscreen.


While there were some moments when the touchscreen's "secondary importance" caused UI annoyances, the site largely admired Amazon's decision to keep the voice control focus of the Echo line with Echo Show.

Are there things I don't love about the Echo Show? Of course. I think it's pretty homely and I think that the sound quality could be better for the price. But the improvements over the original Echo are big enough that it's my favorite smart speaker right now.

From nearly any other company, adding a screen would have resulted in feature-itis of the worst kind. By holding back, the Echo Show feels like it does more. Its strength is in its simplicity.

In its review, TechCrunch described Echo Show's video calling feature as the "killer app" for many users, allowing calls between two Echo Show devices, or between an Echo Show and the Alexa smartphone app. After entering a phone number, the Echo Show displays a list of other Echo owners from your own personal contact list, and from there you can directly call their Echo.

amazon echo show


The site noted that the screen is far too small for long movie sessions (currently only supporting video from Amazon Prime), and described its resolution as "middling," but in video calls the Echo Show's 7-inch touchscreen makes the most sense. Still, both TechCrunch and The Verge did find Echo Show's "Drop In" feature slightly intrusive, as it lets selected friends and family pop into your Echo Show and see your home whenever they feel like it, but it's not activated by default.

It’s a lot easier to use than Skype (though, to be fair, most things in this life are), but it’s currently limited to Show users, which means Amazon is going to sell a lot of these to family members looking for a simple way to keep in touch. There’s also an odd Drop-In option, which takes the whole picking-up-the-phone bit out of the equation, so select friends and family can communicate directly with little warning. I suppose there’s some value for users looking to periodically check in on loved ones, but the whole thing is too intrusive for my tastes.

Wired also referenced worry about Echo Show's always-watching camera, but ultimately sees potential in the device's future, particularly once Amazon begins adding in more "skills" for the Echo Show. The site continued an opinion shared in multiple reviews posted today, which is that the Echo Show's speaker is better than that of the original Echo's, but "it's no Sonos."

Still, I find the Show’s potential fascinating. The Alexa ecosystem has grown big enough that I suspect Netflix and Hulu will soon make video skills, most smart-home manufacturers will support the new device, and games and apps will pop up all over the place. Alexa’s voice recognition works well enough to make all of this work, and developers can access the camera, the screen, the microphone, and the speaker. The Echo Show is basically an always-on, plugged-in smartphone, which could become hugely powerful.

Amazon's Echo Show is the latest in the company's line of smart speaker systems, following the Echo, Echo Dot, and Echo Look. Apple is gearing up to finally enter the same market, with an announcement at WWDC this year for the "HomePod." Apple said that its speaker is more focused on high-quality music playback than its smart speaker rivals, while also offering Siri-based AI features.

Check out more Echo Show reviews from the following sites:
- Business Insider
- Buzzfeed
- CNET
- Engadget
- TIME
- Bloomberg
- Gizmodo
- USA Today
- SlashGear
- Digital Trends
- The New York Times

Popular Stories

maxresdefault

Where's the New Apple TV?

Monday December 22, 2025 11:30 am PST by
Apple hasn't updated the Apple TV 4K since 2022, and 2025 was supposed to be the year that we got a refresh. There were rumors suggesting Apple would release the new Apple TV before the end of 2025, but it looks like that's not going to happen now. Subscribe to the MacRumors YouTube channel for more videos. Bloomberg's Mark Gurman said several times across 2024 and 2025 that Apple would...
iOS 26

iOS 26.3 Brings AirPods-Like Pairing to Third-Party Devices in EU Under DMA

Monday December 22, 2025 3:20 pm PST by
The European Commission today praised the interoperability changes that Apple is introducing in iOS 26.3, once again crediting the Digital Markets Act (DMA) with bringing "new opportunities" to European users and developers. The Digital Markets Act requires Apple to provide third-party accessories with the same capabilities and access to device features that Apple's own products get. In iOS...
iPhone Top Left Hole Punch Face ID Feature Purple

iPhone 18 Pro Launching Next Year With These 12 New Features

Tuesday December 23, 2025 8:36 am PST by
While the iPhone 18 Pro and iPhone 18 Pro Max are not expected to launch for another nine months, there are already plenty of rumors about the devices. Below, we have recapped 12 features rumored for the iPhone 18 Pro models. The same overall design is expected, with 6.3-inch and 6.9-inch display sizes, and a "plateau" housing three rear cameras Under-screen Face ID Front camera in...
top stories 2025 12 20

Top Stories: iOS 26.3 Beta, Major Apple Leaks, and More

Saturday December 20, 2025 6:00 am PST by
You'd think things would be slowing down heading into the holidays, but this week saw a whirlwind of Apple leaks and rumors while Apple started its next cycle of betas following last week's release of iOS 26.2 and related updates. This week also saw the release of a new Apple Music integration with ChatGPT, so read on below for all the details on this week's biggest stories! Top Stories i...
iOS 26

iOS 26.2 Adds These 8 New Features to Your iPhone

Monday December 22, 2025 8:47 am PST by
Earlier this month, Apple released iOS 26.2, following more than a month of beta testing. It is a big update, with many new features and changes for iPhones. iOS 26.2 adds a Liquid Glass slider for the Lock Screen's clock, offline lyrics in Apple Music, and more. Below, we have highlighted a total of eight new features. Liquid Glass Slider on Lock Screen A new slider in the Lock...
iPhone Top Left Hole Punch Face ID Feature Purple

iPhone 18 Pro Features Leaked in New Report, Including Under-Screen Face ID

Tuesday December 16, 2025 8:44 am PST by
Next year's iPhone 18 Pro and iPhone 18 Pro Max will be equipped with under-screen Face ID, and the front camera will be moved to the top-left corner of the screen, according to a new report from The Information's Wayne Ma and Qianer Liu. As a result of these changes, the report said the iPhone 18 Pro models will not have a pill-shaped Dynamic Island cutout at the top of the screen....
iPhone Chips

Apple Clings to Samsung as RAM Prices Soar

Monday December 22, 2025 6:17 am PST by
Apple is significantly increasing its reliance on Samsung for iPhone memory as component prices surge, according to The Korea Economic Daily. Apple is said to be expanding the share of iPhone memory it sources from Samsung due to rapidly rising memory prices. The shift is expected to result in Samsung supplying roughly 60% to 70% of the low-power DRAM used in the iPhone 17, compared with a...
iPhone Fold Vertical Feature

Why Apple's Foldable iPhone May Be Smaller Than Expected

Tuesday December 23, 2025 5:21 am PST by
Apple's first foldable iPhone, rumored for release next year, may turn out to be smaller than most people imagine, if a recent report is anything to go by. According to The Information, the outer display on the book-style device will measure just 5.3 inches – that's smaller than the 5.4-inch screen on the ‌iPhone‌ mini, a line Apple discontinued in 2022 due to poor sales. The report has led ...

Top Rated Comments

ryanasimov Avatar
111 months ago
So, it's a tablet......
...that needs to be plugged in to work. Super convenient!
Score: 12 Votes (Like | Disagree)
canadianreader Avatar
111 months ago
I think spying agencies are very happy with a device like this... Always ON
Score: 11 Votes (Like | Disagree)
Jakexb Avatar
111 months ago
The Drop-In feature is because they understand that the Echo and probably the Echo Show are big hits for children of elderly parents. Older people who aren't keen on technology love the Echo and I'm sure the idea of video calling that doesn't involve a whole "operating system" and apps and updates and accounts and is sandboxed in to prevent any settings from getting weird... that's amazing for that audience.

And that's exactly the person you'd want to have the option of checking-in on.

Props to Amazon for understanding that and not trying to fixated on making the "cool young people device" to the exclusion of all other use cases.
Score: 10 Votes (Like | Disagree)
kdarling Avatar
111 months ago
Video calling on your speaker because your phone, tablet and computer are too mainstream.
My 92 year old Mother cannot work a phone, tablet or computer. She used to be able to use a dedicated Skype video phone, but even that became too difficult for her.

I ordered these right away. I sure hope they did it right.

If she can ask to see her kids, grandkids or great grandkids simply by voice, it'll be a winner for us.
Score: 9 Votes (Like | Disagree)
LordQ Avatar
111 months ago
Video calling on your speaker because your phone, tablet and computer are too mainstream.
Score: 9 Votes (Like | Disagree)
HobeSoundDarryl Avatar
111 months ago
Video calling on your speaker because your phone, tablet and computer are too mainstream.
Phone, tablets and laptops are MOBILE devices that leave homes with their owners. Something like this is like a television. It stays home and serves those who aren't with you and your phone, tablet or laptop.

Else, make the very same argument against anything & everything else covered by a phone, tablet and/or laptop too... including questioning why one needs more than any one of those 3 when they have at least one of them.

Stretch that argument a bit more and question why you need an Apple phone, an Apple tablet or an Apple computer when cheaper versions of the same can do most of what those can do? And again, why do we need the cheaper versions of all 3 of those when any one of those might suffice?

Point: think beyond yourself. Not everyone is single living alone. Those left behind when mobile devices are on the go might want to do these kinds of things during those times. A cheap thing like these kinds of things can fill such a want well.
Score: 8 Votes (Like | Disagree)