According to Cloudflare, the period of greatest impact for the "parser bug" ran from February 13 to February 18, although the extent of the leak stretches back months. The heart of the issue was a security problem with Cloudflare edge servers, which were returning corrupted web pages by some HTTP requests running on Cloudflare's large network.
In what the company referred to as "some unusual circumstances," occasionally private information was returned as well, including "HTTP cookies, authentication tokens, HTTP POST bodies, and other sensitive data."
It turned out that in some unusual circumstances, which I’ll detail below, our edge servers were running past the end of a buffer and returning memory that contained private information such as HTTP cookies, authentication tokens, HTTP POST bodies, and other sensitive data. And some of that data had been cached by search engines.As shared in a tweet by Ormandy this week, that data also included private dating site messages from OKCupid, full messages from a "well-known chat service," passwords from password managing apps like 1Password, and more (via Fortune). In response, some companies -- like 1Password -- have published blog posts confirming that "no 1Password data is put at any risk through the bug reported about CloudFlare."
The bug was serious because the leaked memory could contain private information and because it had been cached by search engines. We have also not discovered any evidence of malicious exploits of the bug or other reports of its existence.
To expedite a solution, Cloudflare responded to Ormandy's discovery and turned off three minor features of the network -- email obfuscation, Server-side Excludes, and Automatic HTTPS Rewrites -- discovered to be using the same HTML parser chain "that was causing the leakage."
In its blog post, the company said that it has "not discovered any evidence of malicious exploits" in relation to the time that the parser bug was active. It also noted that, while serious, the scale of the bug was still relatively low: around 1 in every 3,300,000 HTTP requests through Cloudflare potentially resulted in memory leakage. "That’s about 0.00003% of requests," the company noted.
Cloudflare worked with the affected search engines, including Google, Yahoo, and Bing, to erase any remnants of the sensitive data from their caches. The company's chief technology officer, John Graham-Cumming, concluded the blog saying, "We are very grateful to our colleagues at Google for contacting us about the problem and working closely with us through its resolution. All of which occurred without any reports that outside parties had identified the issue or exploited it."
Earlier this week, it was reported that Apple cut ties with server supplier Super Micro Computer in order to avoid a potential future scenario where user data might be put at risk, similar to Cloudflare's leak. Early in 2016, Apple was said to have discovered a potential security vulnerability in one of Super Micro Computer's data center servers and effectively ended its business relationship with the network company shortly thereafter.
For a technical dive into Cloudflare's parser bug and its origins, check out the company's blog post.