Phil Schiller: Apple Working With Consumer Reports to Understand MacBook Pro Battery Test

Yesterday Consumer Reports revealed that Apple's 2016 MacBook Pro became the first MacBook to fail to achieve a recommendation due to inconsistent battery life. Apple SVP Phil Schiller today tweeted that the Cupertino company is working with Consumer Reports to understand the battery tests.

macbookpromodelssideview
"Working with [Consumer Reports] to understand their battery tests, " Schiller tweeted. "Results do not match our extensive lab tests or field data." Apple claims its internal testing has seen the new MacBook Pro providing up to 10 hours of battery life when watching iTunes movies or browsing the web.


Consumer Reports' test has come under scrutiny since publication of the non-recommendation. The tests were conducted by opening a series of 10 web pages sequentially on Safari. This tests' inconsistency had the 13-inch MacBook Pro with Touch Bar registering 16 hours, 12.75 hours and 3.75 hours of battery life. A 15-inch MacBook Pro ranged from 18.5 hours to 8 hours of battery life.

When Consumer Reports tried the test with Chrome rather than Safari, it found consistently high battery life. "For this exercise, we ran two trials on each of the laptops, and found battery life to be consistently high on all six runs," the report said. Consumer Reports did not think it was enough data to draw a conclusion, though they also point out their test results only take default browsers into consideration.

Critics, like iMore's Rene Ritchie, argue that inconsistent test results require more testing to ferret out whether the issue is easily fixable, like a Safari glitch. Consumer Reports noted in its report that if Apple issues a software update that it claims will fix battery life inconsistency, they will conduct fresh tests.

Related Roundups: MacBook Pro 13", MacBook Pro 16"
Related Forum: MacBook Pro

Top Rated Comments

ScottishCaptain Avatar
60 months ago
You mean, Apple is working with Consumer Reports to help them understand how they're using the machine wrong.

The problem isn't that Apple's power saving features don't work. They work exceptionally well, that's where 16 hours is coming from. The problem is that they work too well and the battery is undersized. The moment you load the machine down, the battery % begins to drop through the floor because the machine quite literally was not designed for that kind of use. The "time remaining" indicator only served to highlight just how fast the % was falling (since it's far more difficult for a user to gauge the remaining time left based solely on a plummeting number), which is why they got rid of it. Apple wanted snazzy specs in a thin package, and this is the end result.

If they'd built the laptop properly with sufficient battery capacity, we'd be seeing a laptop that lasts 20-30 hours (!) under light use, and 7-8 hours under heavy use. Then I don't think anyone would be complaining. ~4 hours, however, isn't much, and is pretty inexcusable for what is being sold as a premium device.

No matter how much damage control they engage in, and no matter what they say about these devices or the users, it doesn't change the fact that the design is fundamentally flawed and Apple cannot change the laws of physics.

-SC
Score: 153 Votes (Like | Disagree)
dannyyankou Avatar
60 months ago
I would trust users feedback of poor battery performance in real world tests and consumer reports over Apple's biased tests.
Score: 87 Votes (Like | Disagree)
gugy Avatar
60 months ago
Phil and Tim, get your act together. Give the Mac some love.
Score: 75 Votes (Like | Disagree)
dmx Avatar
60 months ago
I hope there is a software issue Apple can fix.

However, the Bloomberg piece from a few days ago says that Apple was planning on using a sculpted battery with a higher capacity as seen in the 12" MacBook, but had to revert to a traditional design due to some fault. I stand by my belief that this was a misatake, and Apple should have delayed the product rather than implementing a smaller than designed-for battery.

Even though the Mac is only 10 percent of Apples business, it is clear it is no longer getting the same amount of attention from Apple it has historically. Which is disappointing. Apple can hire the talent to dedicate to Mac if they want to.
Score: 71 Votes (Like | Disagree)
Menopause Avatar
60 months ago
Really sick of the growing substandard quality control and crap support from Apple. (God forbid you ever need to call AppleCare in Europe (Germany precisely). Bunches of non-native speakers who have zero idea about anything take your call and monkey around for an hour). I distinctly remember it started from the iOS 7 days. I have been a fanboy for 8 years but it's just ridiculous nowadays to try and defend the company under Tim Cook's pathetic leadership. This madness of thinner and lighter at the cost of performance charging exorbitant prices really needs to stop. I don't demand ground breaking innovation every 3 years. Just make quality products and fix the damn bugs FFS it's not that hard!
Score: 68 Votes (Like | Disagree)
ILuvEggplant Avatar
60 months ago
apple to CR - please remove the timer for the battery testing.
Score: 64 Votes (Like | Disagree)

Top Stories

Pro Display XDR Yella

Apple Working on External Display With Built-In A13 Chip

Friday July 23, 2021 9:37 am PDT by
Apple is developing an external display that includes an A13 chip with Neural Engine, according to a new rumor from 9to5Mac. The A13 chip with Neural Engine would presumably serve as an eGPU, though details are light at this time. Having a CPU/GPU built into the external display could help Macs deliver high-resolution graphics without using all the resources of the computer's internal chip....
maxresdefault

Apple Music to Livestream Premiere of Kanye West's New Album 'Donda' on Thursday

Wednesday July 21, 2021 1:49 am PDT by
Apple Music on Thursday will host a global livestream for the premiere of Kanye West's tenth studio album, titled "Donda." The sold-out event will take place at the Mercedes-Benz Stadium in Atlanta, Georgia, and Apple Music's livestream will start at 8:00 p.m. Eastern Time. The livestream was revealed in a Beats Studio Buds ad that aired during the NBA Finals. The ad features U.S. track...
airpods 3 gizmochina Feature

AirPods 3 Rumored to Launch Alongside iPhone 13 at Expected September Event

Friday July 23, 2021 12:54 am PDT by
The third-generation AirPods will likely launch at the same event revealing Apple's upcoming iPhone 13 lineup, according to a report from DigiTimes, which makes the claim citing sources familiar with the matter. The report as a whole echoes previous reporting that production of the third-generation AirPods will kickstart in August, meaning a launch shortly after can be easily expected. DigiTi...
idos 2 app ios

Apple to Pull 'iDOS 2' DOS Emulator From App Store

Thursday July 22, 2021 3:22 pm PDT by
iDOS 2, an app designed to allow users to play classic DOS games, will soon be pulled from the App Store, the app's creator said today. According to iDOS developer Chaoji Li, he tried to submit an iDOS update with bug fixes to the App Store, but was told that the update was rejected because it violated the 2.5.2 App Store guideline that says apps cannot install or launch executable code.Durin...
iPad mini pro feature

Next iPad Mini Won't Feature Mini-LED Display, Claims Display Analyst

Friday July 23, 2021 8:07 am PDT by
Yesterday, DigiTimes claimed that the upcoming iPad mini will feature a mini-LED display, but now, display analyst Ross Young is going at odds with that report, claiming that while the updated iPad mini continues to be on track for a release this year, it won't feature a mini-LED display. Young says he "confirmed" with Radiant Opto-Electronics, who DigiTimes claims would provide Apple with...
AirPods Pro Beta Firmware

AirPods Pro Beta Firmware Now Available

Wednesday July 21, 2021 6:50 am PDT by
Upcoming AirPods Pro firmware updates are now available to Apple Developer Program members as beta versions. AirPods Pro firmware beta one features FaceTime Spatial Audio and Ambient Noise Reduction. Custom Transparency mode, including Conversation Boost, was initially expected to be included in the beta but appears to have been delayed for a later version. Apple made the announcement...
iPad mini pro feature

Next-Generation iPad Mini Will Reportedly Feature a Mini-LED Display

Thursday July 22, 2021 9:03 am PDT by
Apple is widely rumored to be planning a new iPad mini with a significant redesign, including a larger 8.5-inch to 9-inch display with slimmer bezels, a Touch ID power button instead of a home button, a USB-C port instead of a Lightning connector, and more. According to a paywalled preview of a DigiTimes report today, the sixth-generation iPad mini will also feature a mini-LED display:BLU...
discount m1 macbook yellow

Deals: Shop Record Low Prices Across Apple's Full MacBook Pro and MacBook Air Lineup (Up to $499 Off)

Friday July 23, 2021 8:23 am PDT by
Apple's MacBook Pro and MacBook Air lineup is seeing all-time low discounts across the board today, including the 2019 16-inch MacBook Pro, 2020 13-inch MacBook Air, and 2020 13-inch MacBook Pro. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running. 13-Inch M1...
ios wifi settings

Apple Confirms iOS 14.7 Fixes WiFi Bug and Many Other Vulnerabilities

Wednesday July 21, 2021 11:38 am PDT by
Following the release of iPadOS 14.7 this morning, Apple has shared details on the security updates that are included in iOS 14.7, iPadOS 14.7, macOS Big Sur 11.5, watchOS 7.6, and tvOS 14.7, all of which came out this week. Notably, Apple's documentation confirms that the iOS 14.7 and iPadOS 14.7 updates address a WiFi-related vulnerability that could impact iOS devices when joining a...
macOS Big Sur Feature Orange

Apple Releases macOS Big Sur 11.5 With Podcast App Updates and Bug Fixes

Wednesday July 21, 2021 10:15 am PDT by
Apple today released macOS Big Sur 11.5, the fifth major update to the macOS Big Sur operating system that launched in November 2020. macOS Big Sur 11.5 comes two months after the release of macOS Big Sur 11.4. The new ‌‌‌‌‌macOS Big Sur‌‌‌‌ 11.5 update can be downloaded for free on all eligible Macs using the Software Update section of System Preferences. macOS Big Sur...