Phil Schiller: Apple Working With Consumer Reports to Understand MacBook Pro Battery Test

Yesterday Consumer Reports revealed that Apple's 2016 MacBook Pro became the first MacBook to fail to achieve a recommendation due to inconsistent battery life. Apple SVP Phil Schiller today tweeted that the Cupertino company is working with Consumer Reports to understand the battery tests.

macbookpromodelssideview
"Working with [Consumer Reports] to understand their battery tests, " Schiller tweeted. "Results do not match our extensive lab tests or field data." Apple claims its internal testing has seen the new MacBook Pro providing up to 10 hours of battery life when watching iTunes movies or browsing the web.


Consumer Reports' test has come under scrutiny since publication of the non-recommendation. The tests were conducted by opening a series of 10 web pages sequentially on Safari. This tests' inconsistency had the 13-inch MacBook Pro with Touch Bar registering 16 hours, 12.75 hours and 3.75 hours of battery life. A 15-inch MacBook Pro ranged from 18.5 hours to 8 hours of battery life.

When Consumer Reports tried the test with Chrome rather than Safari, it found consistently high battery life. "For this exercise, we ran two trials on each of the laptops, and found battery life to be consistently high on all six runs," the report said. Consumer Reports did not think it was enough data to draw a conclusion, though they also point out their test results only take default browsers into consideration.

Critics, like iMore's Rene Ritchie, argue that inconsistent test results require more testing to ferret out whether the issue is easily fixable, like a Safari glitch. Consumer Reports noted in its report that if Apple issues a software update that it claims will fix battery life inconsistency, they will conduct fresh tests.

Related Roundup: MacBook Pro
Buyer's Guide: MacBook Pro (Neutral)
Related Forum: MacBook Pro

Popular Stories

apple wallet drivers license feature iPhone 15 pro teal 1

Apple Says iPhone Driver's Licenses Coming to These 8 U.S. States, But Rollout Remains Slow

Wednesday March 19, 2025 6:55 am PDT by
In select U.S. states, residents can add their driver's license or state ID to the Wallet app on the iPhone and Apple Watch, providing a convenient and contactless way to display proof of identity or age at select airports and businesses, and in select apps. Unfortunately, this feature continues to roll out very slowly. It has been three and a half years since Apple first announced the...
iphone 16 pro ghost hand

Next Year's iPhone 18 Pro Already Rumored to Have Five New Features

Tuesday March 18, 2025 1:00 pm PDT by
While the iPhone 18 Pro models are still around a year and a half away from launching, there are already some early rumors about the devices. Below, we recap some key iPhone 18 Pro rumors so far. Under-Screen Face ID In April 2023, display industry analyst Ross Young shared a roadmap showing that iPhone 17 Pro models would feature under-display Face ID. In May 2024, however, Young said ...
iPhone 17 Air Fanned Feature

First iPhone 17 Air Case Has Camera Bar, Camera Control Button Cutouts

Wednesday March 19, 2025 5:29 am PDT by
Serial leaker Sonny Dickson today shared an image of what he claims is a first look at a third-party case for Apple's iPhone 17 Air. "If you didn’t know an Air was coming, you'd swear it was a Google Pixel case," he said. Case manufacturers often obtain design specifications of upcoming iPhone models before their release by collaborating with Apple through official partnerships or...
iphone 16 pro models 1

All Four iPhone 17 Models Rumored to Feature Upgraded 24-Megapixel Front Camera and More

Monday March 17, 2025 7:50 pm PDT by
All four iPhone 17 models launching later this year will feature an upgraded 24-megapixel front-facing camera, according to analyst Jeff Pu. In a research note today with investment firm GF Securities, Pu shared a chart in which he reiterated that the iPhone 17, iPhone 17 Air, iPhone 17 Pro, and iPhone 17 Pro Max will each be equipped with a 24-megapixel front camera. By comparison, all four ...
iOS 19 visionOS UI Elements

iOS 19 to Have Some of the 'Biggest' Design Changes in iPhone's History

Sunday March 16, 2025 10:35 am PDT by
Apple is planning some of the "biggest iOS and macOS redesigns in its history," according to Bloomberg's Mark Gurman. In his Power On newsletter today, Gurman reiterated that iOS 19 will have a visionOS-like design with more transparent interfaces:The new interfaces will adopt the design principles introduced in visionOS, the software for Apple's Vision Pro headset. That includes greater...
Windows Vista

Apple Might Be Having Its Windows Vista Moment, Says Analyst

Thursday March 20, 2025 6:52 am PDT by
Is Apple experiencing a "Vista-like drift into systemically poor execution?" That was a question posed by well-known technology analyst Benedict Evans, in a recent blog post covering Apple's innovation and execution, or seemingly lack thereof as of late. He is referring to Microsoft's Windows Vista operating system, which was widely criticized when it launched in 2007 due to software bugs,...
new magsafe charger

Apple Releases New MagSafe Charger Firmware

Tuesday March 18, 2025 11:33 am PDT by
Apple today released a firmware update for the 25W MagSafe Charger that is compatible with the iPhone 12 and later and the latest AirPods. The updated firmware is version 2A146, up from the 2A143 firmware that came out earlier this year. In the Settings app, the new firmware is version 136, up from 133. Apple launched the 2024 MagSafe charger alongside the iPhone 16 models, and it is able to ...
Generic iOS 19 Feature Mock

iOS 19 and iOS 20 Must Include a Long List of Major Changes, EU Says

Wednesday March 19, 2025 10:26 am PDT by
The European Commission today announced a long list of changes that Apple is legally required to implement in future iOS 19 and iOS 20 updates. The announcement clarifies interoperability requirements that Apple is required to adhere to in the EU, under the Digital Markets Act, which has been fully enforced since March 2024. The changes will further open up the iPhone and its technologies to ...
iPhone 17 Pro Render Front Page Tech

Latest iPhone 17 Pro Dummies Highlight Apple's New Part-Glass Design

Thursday March 20, 2025 5:27 am PDT by
Seasoned leaker Sonny Dickson has shared more dummy models of Apple's upcoming iPhone 17 series, with the latest lot revealing a noticeable shift in Apple's iPhone Pro model design that goes beyond the much-talked-about new rear camera bar. Dickson points out that the iPhone 17 Pro dummy models feature an outlined area on the back, beginning just below the camera module and extending to the...

Top Rated Comments

ScottishCaptain Avatar
108 months ago
You mean, Apple is working with Consumer Reports to help them understand how they're using the machine wrong.

The problem isn't that Apple's power saving features don't work. They work exceptionally well, that's where 16 hours is coming from. The problem is that they work too well and the battery is undersized. The moment you load the machine down, the battery % begins to drop through the floor because the machine quite literally was not designed for that kind of use. The "time remaining" indicator only served to highlight just how fast the % was falling (since it's far more difficult for a user to gauge the remaining time left based solely on a plummeting number), which is why they got rid of it. Apple wanted snazzy specs in a thin package, and this is the end result.

If they'd built the laptop properly with sufficient battery capacity, we'd be seeing a laptop that lasts 20-30 hours (!) under light use, and 7-8 hours under heavy use. Then I don't think anyone would be complaining. ~4 hours, however, isn't much, and is pretty inexcusable for what is being sold as a premium device.

No matter how much damage control they engage in, and no matter what they say about these devices or the users, it doesn't change the fact that the design is fundamentally flawed and Apple cannot change the laws of physics.

-SC
Score: 153 Votes (Like | Disagree)
dannyyankou Avatar
108 months ago
I would trust users feedback of poor battery performance in real world tests and consumer reports over Apple's biased tests.
Score: 87 Votes (Like | Disagree)
gugy Avatar
108 months ago
Phil and Tim, get your act together. Give the Mac some love.
Score: 75 Votes (Like | Disagree)
dmx Avatar
108 months ago
I hope there is a software issue Apple can fix.

However, the Bloomberg piece from a few days ago says that Apple was planning on using a sculpted battery with a higher capacity as seen in the 12" MacBook, but had to revert to a traditional design due to some fault. I stand by my belief that this was a misatake, and Apple should have delayed the product rather than implementing a smaller than designed-for battery.

Even though the Mac is only 10 percent of Apples business, it is clear it is no longer getting the same amount of attention from Apple it has historically. Which is disappointing. Apple can hire the talent to dedicate to Mac if they want to.
Score: 71 Votes (Like | Disagree)
Menopause Avatar
108 months ago
Really sick of the growing substandard quality control and crap support from Apple. (God forbid you ever need to call AppleCare in Europe (Germany precisely). Bunches of non-native speakers who have zero idea about anything take your call and monkey around for an hour). I distinctly remember it started from the iOS 7 days. I have been a fanboy for 8 years but it's just ridiculous nowadays to try and defend the company under Tim Cook's pathetic leadership. This madness of thinner and lighter at the cost of performance charging exorbitant prices really needs to stop. I don't demand ground breaking innovation every 3 years. Just make quality products and fix the damn bugs FFS it's not that hard!
Score: 68 Votes (Like | Disagree)
Born Again Avatar
108 months ago
apple to CR - please remove the timer for the battery testing.
Score: 64 Votes (Like | Disagree)