UPS Shows Some iPhone 7 Shipments Bouncing Back and Forth Between U.S. and Asia

An increasing number of customers who ordered the iPhone 7 or iPhone 7 Plus have noticed irregular movement on their shipments, as confirmed by multiple tipsters who have contacted us. The peculiar UPS tracking information has also been documented by several Twitter and Reddit users.

iphone-7-ups-tracking
MacRumors reader Daniel G., for example, has seemingly seen his iPhone 7 Plus order move between Shanghai, China and Anchorage, Alaska, only to end up back in China. The shipment even made a brief stop in Osaka, Japan, before heading to Louisville, Kentucky en route to Long Island City in Queens.

My iPhone got stuck in China, was sent to Alaska, sent back to China, and is now in Japan. I called Apple and they noted I am one of several who has called about this issue. I placed my order on September 11th. Original shipping estimate said the 27th to the 29th. This was soon changed to September 19th, and then 20th. Once it was delayed, it said shipping date unknown. Apple said they would look into it and call me back.

Other MacRumors readers said likewise in discussion topics titled "My iPhone is on a travel adventure" and "Waiting for UPS."

Reddit user AlphaAnger, too, shared a nearly identical scenario:

I preordered the iPhone 7 from the Apple website and it shipped out at the beginning of the week. Anyone else's iPhone just taking a tour of China and Korea? My UPS says it just keeps going back and forth between Korea and China with no estimated ship date.

Twitter user Minton, who shared the UPS tracking information pictured above, has seen his iPhone order travel from Zhengzhou, China to Incheon, South Korea to Louisville, Kentucky, at which point it was seemingly sent back to Hong Kong. The entire movement took place within a span of just three days.

Minton is not alone, as several Twitter users have noticed similarly irregular movement on their iPhone orders this week.
In some cases, shipments have moved between the U.S. and Asia in only a few hours, which is unrealistic even when accounting for time zone differences. UPS has allegedly told some customers the irregular movement is related to paperwork, but weather and mechanical issues could also be involved.

Whatever the underlying reason may be, the issue appears to be slowing down iPhone deliveries for at least some customers in the United States. Some customers on Twitter have complained that their new iPhone is "stuck in Korea," while others have vented their frustrations towards UPS's customer service account.

Tag: UPS

Top Rated Comments

(View all)
Avatar
51 months ago
First thing that came to mind ....

Score: 12 Votes (Like | Disagree)
Avatar
51 months ago
Oh my god the horror.....
Score: 8 Votes (Like | Disagree)
Avatar
51 months ago
don't make me type it! gaaaaaah, too late.....

ship gate.
Score: 8 Votes (Like | Disagree)
Avatar
51 months ago

Mine was supposed to be delivered tomorrow but got held up at customs in Korea yesterday and hasn't shown any movement since.

Because, Samsung? Maybe the South Koreans are striking a blow to help their home-team.

;):)
Score: 8 Votes (Like | Disagree)
Avatar
51 months ago
Hit that like button if you just got an apple email for a Saturday delivery
Score: 7 Votes (Like | Disagree)
Avatar
51 months ago
The only logical conclusion is that this pilot can't stand to be torn away from his mistress at FoxConn.

To his defense, she's a dime piece.
Score: 6 Votes (Like | Disagree)

Top Stories

Apple Takes Legal Action Against Small Company With Pear Logo

Saturday August 8, 2020 11:09 am PDT by
Apple is taking legal action against the developers of the app "Prepear" due to its logo, according to iPhone in Canada. Prepear is an app that helps users discover recipes, plan meals, make lists, and arrange grocery deliveries. The app is a spinoff of "Super Healthy Kids," and the founders claim that they are facing litigation from Apple. Apple reportedly takes issue with Prepear's logo, ...

Apple Seeds iOS 14 and iPadOS 14 Public Beta 4 to Testers

Thursday August 6, 2020 10:05 am PDT by
Apple today seeded new public betas of upcoming iOS 14 and iPadOS 14 updates to its public beta testing group. Today's software releases, which Apple labels as fourth betas to keep them in line with developer betas, are actually the third betas that Apple has provided and they come two weeks after the prior beta releases. Public beta testers who have signed up for Apple's beta testing...

Supposed iPhone 12 Display Unit Leaks

Thursday August 6, 2020 8:13 am PDT by
An image supposedly of an iPhone 12 display unit has been shared online by leaker "Twitter user Mr. White". Compared to images of an iPhone 11 Pro display piece, this new unit has a reoriented display connector, reaching up from the bottom of the display, rather than from the left-hand side on iPhone 11 Pro. This may be due to the logic board moving to the other side of the device. A...

8 Third-Party Home Screen Widgets That You Can Try Out Now on iOS 14

Wednesday August 5, 2020 12:56 pm PDT by
One of the biggest new features of iOS 14 is Home Screen widgets, which provide information from apps at a glance. The widgets can be pinned to the Home Screen in various spots and sizes, allowing for many different layouts. When the iOS 14 beta was first released in June, widgets were limited to Apple's own apps like Calendar and Weather, but several third-party developers have begun to test ...

New 27-Inch iMac's Storage Affixed to Logic Board, 4TB and 8TB Configurations Have Expansion Connector

Friday August 7, 2020 7:46 am PDT by
Following a report from German blog iFun.de that claimed the new 27-inch iMac's flash storage is soldered to the logic board, MacRumors has obtained additional information in an internal document for Apple technicians. In the document, Apple says that the flash storage is indeed affixed to the logic board and cannot be removed. However, for the 4TB and 8TB configurations, Apple says that a...

2020 iMac Teardown Reveals Internal Changes and Similarities

Saturday August 8, 2020 12:44 pm PDT by
A teardown video, shared by OWC, reveals the internal changes in the new 2020 27-inch iMac. The 2020 27-inch iMac was announced earlier this week with 10th-generation Intel Core processors, AMD Radeon Pro 5000 series graphics, up to 128GB of RAM, up to 8TB of storage, a 1080p front-facing FaceTime camera, a True Tone display with a nano-texture glass option, higher fidelity speakers, and...

Kuo: iPhone 12 Camera Lens Supplier Experiencing Quality Issues, But May Not Affect Launch Schedule

Thursday August 6, 2020 9:30 pm PDT by
One of Apple's camera lens suppliers for the upcoming non-Pro iPhone 12 models is having quality issues, according to a new research note from analyst Ming-Chi Kuo seen by MacRumors. The issues are, however, unlikely to have an impact on Apple's shipping schedule, presuming that Apple's other main supplier can make up the difference. Kuo says that Genius Electronic Optical has discovered...

Google's $349 Pixel 4a vs. Apple's $399 iPhone SE

Wednesday August 5, 2020 1:45 pm PDT by
Google this week launched its newest smartphone, the $349 Pixel 4a, a low-cost device that's designed to compete with other affordable devices like Apple's iPhone SE. We picked up one of the new Pixel 4a smartphones and thought we'd check it out to see how it measures up to the iPhone SE, given that the two devices have such similar price points. Subscribe to the MacRumors YouTube channel ...

Sony WH-1000XM4 Noise-Canceling Headphones Now Available for $350

Friday August 7, 2020 2:01 am PDT by
Sony's flagship WH-1000MX3 noise-canceling headphones have been among the best on the market for some time, and this week Sony released its fourth-generation WH-1000XM4 headphones boasting some notable improvements on the previous model. The XM4s feature the same basic design as the XM3s, but are one gram lighter at 254 grams due to slightly larger ear pads and some subtle tweaks to the...

Apple Announces New 27-Inch iMac With 10th-Gen Processors, Up to 128GB RAM, 1080p Webcam, True Tone, and More

Tuesday August 4, 2020 8:07 am PDT by
Apple today announced a new 27-inch iMac with faster 10th-generation Intel Core processor options, next-generation AMD graphics, up to 128GB of RAM, a higher-resolution 1080p front-facing FaceTime camera, a True Tone display with a nano-texture glass option, a T2 chip, higher fidelity speakers, studio-quality microphones, and more. A breakdown of the new 27-inch iMac's features and specs:10th...