iOS 10 Over-the-Air Update Bricking Some iPhones and iPads [Update: Fixed]

The new iOS 10 update, released today, appears to be causing problems for some iPad and iPhone owners who are installing it over-the-air. On the MacRumors forums, we're seeing multiple reports from users who have attempted to install iOS 10 and have had their devices put into recovery mode, requiring a restore.

ios10
It does not seem to be limited to a single device, but most reports from iPad owners are coming from those who have the 9.7-inch iPad Pro, which has had trouble with new software releases in the past. Multiple iPhone models also appear to be affected, including the iPhone 6s, iPhone 6, and iPhone SE. From MacRumors forum member bit_bucket:

What the actual heck. iPhone just bricked itself as well. That makes 2 devices screwed up by the OTA update and I have to try and restore to the older version now. I do not jailbreak and I did not preinstall the update. Just installed for the first time now. Come on apple. Appears since I hit update right after it hit the servers, I somehow got a corrupt install.

Anyone else having these issues?

Users who have their iOS 10 devices bricked by the update may need to do an iTunes restore if the update fails, which will erase all data. Some users have had their iPhones updated successfully through iTunes after the over-the-air update has failed and haven't needed to restore, but it has not been successful for other users. Here's the message users are receiving:

There is a problem with the iPhone "iPhone" that requires it to be updated or restored.

The problem may be fixed by updating your iPhone, which preserves your settings and content. However, if updating doesn't work, it may be necessary to click Restore, which erases all settings and content. If you backed up this iPhone to this computer or iCloud, you'll be prompted to restore the backup onto the iPhone.

In light of the installation issues some users are facing, those who are concerned about their devices being sent into recovery mode and bricked should hold off on downloading the iOS 10 update over the air for the time being until more information can be uncovered.

It appears iOS 10 installs through iTunes are not affected, so that remains a viable method for obtaining the iOS 10 update today. Ahead of installing iOS 10, either over the air or through iTunes, a backup should be made.

Update: Apple has given a statement on the issue that caused the iOS 10 update to fail over the air, and says it has now been fixed.

"We experienced a brief issue with the software update process, affecting a small number of users during the first hour of availability. The problem was quickly resolved and we apologize to those customers. Anyone who was affected should connect to iTunes to complete the update or contact AppleCare for help.

Top Rated Comments

Böhme417 Avatar
67 months ago
If it can be restored, it's obviously not "bricked."
Score: 75 Votes (Like | Disagree)
Goldfrapp Avatar
67 months ago
Time to sue.
Score: 31 Votes (Like | Disagree)
Radon87000 Avatar
67 months ago
My 6s got bricked by upgrading to iOS 10 as well. Well done Apple, great job with your QA as always lately! I guess all your work on new emojis keeping you busy. Remember the times when updates worked without any issues? I almost don't.
At least it doesnt make your phone explode lol
Score: 23 Votes (Like | Disagree)
Denny23 Avatar
67 months ago
C ('https://forums.macrumors.com/threads/apple-releases-ios-10-with-redesigned-lock-screen-new-messages-features-third-party-siri-and-more.1995184/threads/apple-releases-ios-10-with-redesigned-lock-screen-new-messages-features-third-party-siri-and-more.1995184/page-13#post-23415457')opied this from another user in the other thread:

NOTES
What's happening?
The OTA update version might be corrupted. The update will download completely, verify prior to install, go into the Apple update screen, then crash into the "Plug into iTunes" screen. The update bar went as far as about 75% - 80%.

Who is affected?
So far, only iPad Pros, iPhone 6S / S+ and iPhone SEs have complained of corrupt installs. All of those who have complained used OTA updates, so it may affect more.

What do I do?
1.) DO NOT USE OTA UPDATES - it's the most common culprit in the bunch. Avoid it like the plague.
2.) IF YOU ARE UPDATING, USE USB + iTUNES. Those who have been successful have used the iTunes download. Slower, but working.
3.) IF YOU ARE BRICKED - Plug into iTunes and use "Update" to clear out your problem. You don't need to do a full restore, thankfully. I've done a simple update and everything worked swimmingly.
Score: 23 Votes (Like | Disagree)
tomnavratil Avatar
67 months ago
My 6s got temporarily bricked by upgrading to iOS 10 as well. Well done Apple, great job with your QA as always lately! I guess all your work on new emojis keeping you busy. Remember the times when updates worked without any issues? I almost don't.
Score: 19 Votes (Like | Disagree)
sza Avatar
67 months ago
You need courage to update your phone.
Score: 15 Votes (Like | Disagree)

Related Stories

General Apps Messages

Android iMessage Competitor Puts Pressure on Apple

Friday July 30, 2021 3:15 am PDT by
Google and the three major U.S. carriers, including Verizon, AT&T, and T-Mobile, will all support a new communications protocol on Android smartphones starting in 2022, a move that puts pressure on Apple to adopt a new cross-platform messaging standard and may present a challenge to iMessage. Verizon recently announced that it is planning to adopt Messages by Google as its default messaging...
iphone 13 teal with text

Apple Begins Preparation for iPhone 13 Production Ahead of Fall Launch

Monday June 28, 2021 3:29 am PDT by
We're just a few months away from when Apple is expected to reveal the 2021 iPhone, dubbed the "iPhone 13." In preparation for its launch, it has been pulling in shipments of different components needed to produce the new iPhones, according to a report from DigiTimes. In years past, Apple released its latest iPhone lineup, alongside a new Apple Watch, during a September event at Apple Park....
studio buds family

Beats Studio Buds Debuting Today With Active Noise Cancellation, Stemless Design, and More for $150

Monday June 14, 2021 8:00 am PDT by
We've seen a lot of teasers about the Beats Studio Buds over the past month since they first showed up in Apple's beta software updates, and today they're finally official. The Beats Studio Buds are available to order today in red, white, and black ahead of a June 24 ship date, and they're priced at $149.99. The Studio Buds are the first Beats-branded earbuds to truly compete with AirPods...
bluetti eb70 main

MacRumors Giveaway: Win a Bluetti EB70 Portable Power Station and 200W Solar Panel

Friday September 3, 2021 11:13 am PDT by
For this week's giveaway, we've teamed up with MAXOAK to offer MacRumors readers a chance to win a Bluetti portable power station and an accompanying solar panel. Bluetti makes a range of portable power station options that are useful for camping, emergencies, power outages, off-grid living, and similar situations. The Bluetti EB70 is a solid middle of the road option that offers 716Wh and...
apple privacy

Apple Publishes FAQ to Address Concerns About CSAM Detection and Messages Scanning

Monday August 9, 2021 1:50 am PDT by
Apple has published a FAQ titled "Expanded Protections for Children" which aims to allay users' privacy concerns about the new CSAM detection in iCloud Photos and communication safety for Messages features that the company announced last week. "Since we announced these features, many stakeholders including privacy organizations and child safety organizations have expressed their support of...
macos catalina legacy system extension alert

Apple Begins Warning Users That 'Legacy System Extensions' Won't Work With a Future Version of macOS

Wednesday March 25, 2020 9:53 am PDT by
Apple has shared a new support document that indicates kernel extensions — which it calls "legacy system extensions" — will not be compatible with a future version of macOS because they "aren't as secure or reliable as modern alternatives."System extensions are a category of software that works in the background to extend the functionality of your Mac. Some apps install kernel extensions, which...
General Spotify Feature

Spotify Pauses Plans to Add AirPlay 2 Support to iOS App [Update: Spotify Clarifies]

Friday August 6, 2021 9:07 am PDT by
See update at bottom of article Spotify this week confirmed that its plans to add AirPlay 2 support to its iOS app have been placed on indefinite hiatus. In an online discussion forum post, a Spotify representative said the streaming music service had been working on supporting AirPlay 2, but the company has paused the efforts "for now" due to "audio driver compatibility issues." The...
youtube apple tv

YouTube Discontinuing 3rd-Generation Apple TV App, AirPlay Still Available

Wednesday February 3, 2021 3:09 pm PST by
YouTube is planning to stop supporting its YouTube app on the third-generation Apple TV models, where YouTube has long been available as a channel option. A 9to5Mac reader received a message about the upcoming app discontinuation, which is set to take place in March.Starting early March, the YouTube app will no longer be available on Apple TV (3rd generation). You can still watch YouTube on...
os x mountain lion macs 16x9 2

Apple Makes OS X Lion and Mountain Lion Free to Download

Wednesday June 30, 2021 12:19 pm PDT by
Apple recently dropped the $19.99 fee for OS X Lion and Mountain Lion, making the older Mac updates free to download, reports Macworld. Apple has kept OS X 10.7 Lion and OS X 10.8 Mountain Lion available for customers who have machines limited to the older software, but until recently, Apple was charging $19.99 to get download codes for the updates. As of last week, these updates no...
Pixel Stand 23W 668x445

Google Pixel 6 Rumored to Support 23W Wireless Charging, Beating iPhone 12's MagSafe

Wednesday September 1, 2021 1:54 am PDT by
Google is rumored to be working on a new wireless charging stand that could deliver 23W of charging power to its upcoming Pixel 6 and Pixel 6 Pro phones, according to a leaked inventory image published by Android Police. Image via Android Police. If true, that would beat the iPhone 12's maximum 15W wireless charging speed (or 12W on ‌iPhone 12 mini‌) using Apple's MagSafe charger, and...