With the holiday shopping season underway, it is worth a reminder that Apple's annual extended return policy is now in effect on the Apple Online Store and at Apple Retail Stores in the U.S., U.K., Australia, Canada, Germany, Sweden and other countries.

Apple-Gifts-2015
Most products and accessories purchased between November 1 and December 25 of this year are eligible for return until January 8, 2016, including the new Apple TV, Apple Watch, iPad Pro, iPhones, Macs and more. See a list of ineligible items.

The return date appears to extend to January 20, 2016 in some European countries, including Germany, Sweden and the U.K.

Apple products can be opened and used prior to the return date, but must be returned undamaged with the original packaging and all other items included in the box, such as charging cables, wall chargers, headphones and regulatory information.

When making a purchase at an Apple Retail Store, it is recommended that you ask for printed and emailed copies of your receipt. The printed receipt will indicate the return date for each product, which may vary depending on the product, store or location.

Apple also lists the return cutoff date on emailed receipts and under the Account section on the Apple Online Store. Some products purchased with Personal Pickup may not list a return date, in which case contacting Apple is recommended.

Jan-8

Apple's holiday policy allows returns until January 8, 2016 (Image: MacRumors/iPhone1)

Apple has not officially posted its holiday return policy online, so we cannot guarantee its availability everywhere, but we can confirm an iPad Pro and Magic Keyboard purchased November 12 in Canada are eligible for return until January 8, 2016.

All purchases made before November 1, 2015 or after December 25, 2015 are subject to Apple's standard 14-day return policy.

Top Rated Comments

smr Avatar
77 months ago
It is even better in the UK - 20th January


Attachment Image
Score: 4 Votes (Like | Disagree)
Joe Rossignol Avatar
77 months ago
Probably the most interesting fact about this is that the iPad Pro doesn't need to be returned until January 8, 2016.
Score: 2 Votes (Like | Disagree)
C DM Avatar
65 months ago
I haven't seen any word on their 2016 holiday return policy. I've searched Apple's website and found nothing, and I've asked Apple employees who say that they haven't heard anything. I'd like to buy gifts early from Apple, but I'll wait until close to 12/25 without that extended return window.
Same here! This is key to buying many of the Apple presents for my family. I wish apple would give us a straight answer.
I too am waiting for holiday return policy. I think I'd like to go ahead and order a new MacBook Pro wo touch bar, but I'm willing to wait as long as it takes for the extended return policy. In the mean time, Amazon already has extended returns on anything they ship.

How did Apple handle it in years past? So far this is the first year since 2006 where I haven't bought anything from Apple. No phone, no watch, so far no MacBook.
https://www.macrumors.com/2016/11/10/apple-holiday-return-policy-2016/
Score: 1 Votes (Like | Disagree)
Pipper99 Avatar
65 months ago
I haven't seen any word on their 2016 holiday return policy. I've searched Apple's website and found nothing, and I've asked Apple employees who say that they haven't heard anything. I'd like to buy gifts early from Apple, but I'll wait until close to 12/25 without that extended return window.
Score: 1 Votes (Like | Disagree)
C DM Avatar
77 months ago
The receipts in U.S. Apple Stores (at least the Somerset Apple Store in MI) were printing the January 8th return date on the day the iPad Pro was released (November 11th). Store staff (sales and management) confirmed that this would be true on-line too.

On-line orders to be picked up in stores did not state this date, but chatting with on-line Apple support confirmed the return date would be January 8th. While waiting for them to confirm this, I noticed if I click on-line to return my iPad Pro it also gives me the Jan. 8th return date.

BUT if I click on my Apple Watch charging cable that shipped on November 2nd (ordered Oct. 30), it says that it is ineligible for return (contradictory to the Nov. 1 start of this policy stated in this article). Even though I've always been under the impression that return dates started on the day of arrival.

Also, cannot return AppleTV that arrived on Nov. 1 (ordered on Oct. 26).

Sorry I didn't share this info earlier, didn't realize it was headline news...

I was concerned that since the pencil wasn't coming in, I'd need longer than 2 weeks in case I hated the pencil and didn't want the iPad Pro because of this. (I love it regardless!)

Gary
Return period should be starting from the date that you receive your order, but the policy that dictates that return period and any other terms is the one that was in place when the order was made.
Score: 1 Votes (Like | Disagree)
indigorobin Avatar
77 months ago
If you don't see the return date in the online order, hitting the blue return button will show it.
Score: 1 Votes (Like | Disagree)

Related Stories

General Apps Messages

Android iMessage Competitor Puts Pressure on Apple

Friday July 30, 2021 3:15 am PDT by
Google and the three major U.S. carriers, including Verizon, AT&T, and T-Mobile, will all support a new communications protocol on Android smartphones starting in 2022, a move that puts pressure on Apple to adopt a new cross-platform messaging standard and may present a challenge to iMessage. Verizon recently announced that it is planning to adopt Messages by Google as its default messaging...
iphone 13 teal with text

Apple Begins Preparation for iPhone 13 Production Ahead of Fall Launch

Monday June 28, 2021 3:29 am PDT by
We're just a few months away from when Apple is expected to reveal the 2021 iPhone, dubbed the "iPhone 13." In preparation for its launch, it has been pulling in shipments of different components needed to produce the new iPhones, according to a report from DigiTimes. In years past, Apple released its latest iPhone lineup, alongside a new Apple Watch, during a September event at Apple Park....
studio buds family

Beats Studio Buds Debuting Today With Active Noise Cancellation, Stemless Design, and More for $150

Monday June 14, 2021 8:00 am PDT by
We've seen a lot of teasers about the Beats Studio Buds over the past month since they first showed up in Apple's beta software updates, and today they're finally official. The Beats Studio Buds are available to order today in red, white, and black ahead of a June 24 ship date, and they're priced at $149.99. The Studio Buds are the first Beats-branded earbuds to truly compete with AirPods...
bluetti eb70 main

MacRumors Giveaway: Win a Bluetti EB70 Portable Power Station and 200W Solar Panel

Friday September 3, 2021 11:13 am PDT by
For this week's giveaway, we've teamed up with MAXOAK to offer MacRumors readers a chance to win a Bluetti portable power station and an accompanying solar panel. Bluetti makes a range of portable power station options that are useful for camping, emergencies, power outages, off-grid living, and similar situations. The Bluetti EB70 is a solid middle of the road option that offers 716Wh and...
apple privacy

Apple Publishes FAQ to Address Concerns About CSAM Detection and Messages Scanning

Monday August 9, 2021 1:50 am PDT by
Apple has published a FAQ titled "Expanded Protections for Children" which aims to allay users' privacy concerns about the new CSAM detection in iCloud Photos and communication safety for Messages features that the company announced last week. "Since we announced these features, many stakeholders including privacy organizations and child safety organizations have expressed their support of...
macos catalina legacy system extension alert

Apple Begins Warning Users That 'Legacy System Extensions' Won't Work With a Future Version of macOS

Wednesday March 25, 2020 9:53 am PDT by
Apple has shared a new support document that indicates kernel extensions — which it calls "legacy system extensions" — will not be compatible with a future version of macOS because they "aren't as secure or reliable as modern alternatives."System extensions are a category of software that works in the background to extend the functionality of your Mac. Some apps install kernel extensions, which...
General Spotify Feature

Spotify Pauses Plans to Add AirPlay 2 Support to iOS App [Update: Spotify Clarifies]

Friday August 6, 2021 9:07 am PDT by
See update at bottom of article Spotify this week confirmed that its plans to add AirPlay 2 support to its iOS app have been placed on indefinite hiatus. In an online discussion forum post, a Spotify representative said the streaming music service had been working on supporting AirPlay 2, but the company has paused the efforts "for now" due to "audio driver compatibility issues." The...
youtube apple tv

YouTube Discontinuing 3rd-Generation Apple TV App, AirPlay Still Available

Wednesday February 3, 2021 3:09 pm PST by
YouTube is planning to stop supporting its YouTube app on the third-generation Apple TV models, where YouTube has long been available as a channel option. A 9to5Mac reader received a message about the upcoming app discontinuation, which is set to take place in March.Starting early March, the YouTube app will no longer be available on Apple TV (3rd generation). You can still watch YouTube on...
os x mountain lion macs 16x9 2

Apple Makes OS X Lion and Mountain Lion Free to Download

Wednesday June 30, 2021 12:19 pm PDT by
Apple recently dropped the $19.99 fee for OS X Lion and Mountain Lion, making the older Mac updates free to download, reports Macworld. Apple has kept OS X 10.7 Lion and OS X 10.8 Mountain Lion available for customers who have machines limited to the older software, but until recently, Apple was charging $19.99 to get download codes for the updates. As of last week, these updates no...
Pixel Stand 23W 668x445

Google Pixel 6 Rumored to Support 23W Wireless Charging, Beating iPhone 12's MagSafe

Wednesday September 1, 2021 1:54 am PDT by
Google is rumored to be working on a new wireless charging stand that could deliver 23W of charging power to its upcoming Pixel 6 and Pixel 6 Pro phones, according to a leaked inventory image published by Android Police. Image via Android Police. If true, that would beat the iPhone 12's maximum 15W wireless charging speed (or 12W on ‌iPhone 12 mini‌) using Apple's MagSafe charger, and...