Apple Launches iSight Camera Replacement Program for iPhone 6 Plus

iphone6pluscameraApple today launched an iSight Camera replacement program for the iPhone 6 Plus, which will see the company replacing the camera module in a small percentage of iPhone 6 Plus devices that have a faulty rear-facing camera.

According to a new support page dedicated to the replacement program, some iPhone 6 Plus units that were sold between September of 2014 and January of 2015 could have a component that can fail and cause photos to look blurry.

iPhone 6 Plus units that are producing blurry photos and have an eligible serial number will get their cameras replaced from Apple at no charge. Replacement units can be obtained through Apple's online support team, an Apple retail store, or an Apple Authorized Service Provider.

iPhone 6 Plus users have been complaining of blurry photos since shortly after the device first launched in September of 2014. As outlined in various reports, the issue prevents the camera from focusing and could be related to the Optical Image Stabilization in the larger-screened device. The iPhone 6, which does not have Optical Image Stabilization, is not affected.

blurryiphone6plus

Example of blurry photo from faulty iPhone 6 Plus camera, from Apple's Support Forums

Apple recommends that affected users prepare for the replacement process by backing up their data to iTunes or iCloud. Apple also warns that iPhone 6 Plus units with damage like a cracked screen will need to have those issues solved before the camera can be replaced as the damage could impair the camera replacement process.

The iSight Camera Replacement Program will cover iPhone 6 Plus iSight cameras for three years after the first retail sale of the unit.

Top Rated Comments

rdlink Avatar
84 months ago
The 5 had the battery and the power button, 6 had the moving front cam, 6 plus iSight, when will this stop ?
When everyone (not just Apple) stops making electronics. It's a fact of life. You manufacture and sell tens or hundreds of millions of devices some of them are going to have issues. Sometimes it's a tiny number. Sometimes it's a batch run. It's a given. What is important is what companies do about it. By and large Apple does much, much better than any other electronics company when it comes to supporting their products. Whether it be on a one-by-one basis, or when a larger "recall" situation occurs.

If you want something that is not ever going to have any of the issues that sometimes come with electronics, go down to to the lumber store, pick out the cleanest, nicest 1x4 piece of lumber you can find, have them cut a 5 inch block of it off, sand off all of the splinters, and put it in your pocket. You will never have any screen issues, battery issues, camera issues, memory issues or overheating issues.
Score: 16 Votes (Like | Disagree)
billy the fish Avatar
84 months ago
My phone is eligible for this, but I don't have any problems with my camera and I don't want them to scratch or damage my phone while repairing it.
Thanks for sharing that piece of non news.
Score: 10 Votes (Like | Disagree)
Kevsta26 Avatar
84 months ago
My phone is eligible for this, but I don't have any problems with my camera and I don't want them to scratch or damage my phone while repairing it.
Score: 9 Votes (Like | Disagree)
batting1000 Avatar
84 months ago
Chances exist that you wil get a completely new iPhone instead of just new part
It's an iSight camera replacement program, not a device replacement program.
Score: 8 Votes (Like | Disagree)
Goldfrapp Avatar
84 months ago
Apple, stop using the word iSight already. What are you, eye & ear infirmary or something?

RIP:
iWeb
iSight
iSync
iDVD
iDisk
iWatch
...
Score: 7 Votes (Like | Disagree)
Sloppy.Joe Avatar
84 months ago
"iPhone 6 Plus units that were sold between September of 2014 and January of 2015"

In other words, early adopters. Should I wait for Feb 2016 for the iPhone 6S Plus?
Score: 7 Votes (Like | Disagree)

Popular Stories

safari icon blue banner

Safari Bug Allows Websites to Track Your Recent Browsing Activity in Real Time [Updated]

Sunday January 16, 2022 3:37 pm PST by
A bug in WebKit's implementation of a JavaScript API called IndexedDB can reveal your recent browsing history and even your identity, according to a blog post shared on Friday by browser fingerprinting service FingerprintJS. In a nutshell, the bug allows any website that uses IndexedDB to access the names of IndexedDB databases generated by other websites during a user's browsing session....
iPhone 14 Mock pill and hole thumb

ProMotion Now Expected to Remain Exclusive to iPhone 14 Pro Models, Not Expand to Entire Lineup

Sunday January 16, 2022 8:56 am PST by
Continuing the tradition set with the iPhone 13 Pro, only the highest-end iPhone 14 models will feature Apple's ProMotion display technology, according to a respected display analyst. Ross Young, who on multiple occasions has detailed accurate information about Apple's future products, said in a tweet that ProMotion will not be expanded to the entire iPhone 14 lineup and will remain...
iPad Air Feature 2 green

New Apple Products Filed in Regulatory Database, Likely Including New iPhone SE and iPad Air

Tuesday January 18, 2022 6:11 am PST by
Apple today filed unreleased iPhone and iPad models in the Eurasian Economic Commission database, as spotted by French blog Consomac. The filings likely represent the rumored third-generation iPhone SE, fifth-generation iPad Air, and potentially more. The unreleased iPhone models have the identifiers A2595, A2783, and A2784, while the unreleased iPad models have the identifiers A2588, A2589, ...
AirPods 3 New Firmware Feature

Apple Updates AirPods 3 Firmware to Version 4C170

Tuesday January 18, 2022 11:46 am PST by
Apple today released a new 4C170 firmware update for the AirPods 3, an update from the prior 4C165 that was made available in December. Apple does not offer details on what's included in new firmware updates for the AirPods‌, so we don't know what improvements or bug fixes the new firmware brings. There is no standard way to upgrade the ‌AirPods‌‌ software, but firmware is...
iphone 5g mmwave

U.S. Airlines Warn of 'Catastrophic' Crisis With Impending 5G Rollout, AT&T and Verizon Agree to Delay Around Airports

Tuesday January 18, 2022 10:35 am PST by
Verizon and AT&T's upcoming rollout of new C-Band 5G technology could cause chaos and lead to widespread delays of passenger and cargo flights, major U.S. airlines said on Monday in a letter sent to the White House National Economic Council, the FAA, and the FCC (via Reuters). "Unless our major hubs are cleared to fly, the vast majority of the traveling and shipping public will essentially...
iphone se 2020 top

iPhone SE With Larger 5.7-Inch Display May Launch in 2023, 'iPhone SE+ 5G' Also Rumored

Monday January 17, 2022 6:46 am PST by
Apple is planning to release a fourth-generation iPhone SE with a larger 5.7-inch display as early as 2023, according to display industry consultant Ross Young, who has proven to be a reliable source of information for future Apple products. The fourth-generation iPhone SE has until now been rumored to launch in 2024, but Young now says a 2023 release is looking more likely....
tesla carplay solution

Developer Showcases Apple CarPlay Workaround for Teslas

Monday January 17, 2022 7:24 am PST by
A Tesla Model 3 owner has resorted to a workaround to implement Apple CarPlay in his vehicle, amid no sign of official support from Tesla (via Tesla North). Apple CarPlay and Apple Music support are among the most-requested Tesla features, but with no indication that Tesla is willing to implement Apple CarPlay in its vehicles, Polish developer Michał Gapiński took matters into his own...
ipad air 4 video

New iPad Air Rumored to Launch This Spring With A15 Chip, 5G, Center Stage Camera, and More

Saturday January 15, 2022 8:05 pm PST by
Apple is planning to release a fifth-generation iPad Air with similar features as the sixth-generation iPad mini, including an A15 Bionic chip, 12-megapixel Ultra Wide front camera with Center Stage support, 5G for cellular models, and Quad-LED True Tone flash, according to Japanese blog Mac Otakara. Citing reliables sources in China, the report claims that the new iPad Air could be...