Apple Merges Apple.com Website and Online Store

Apple made a significant change to its online presence today, merging its Apple.com website with its once-separate online store, to create one main website. There is no longer a standalone store.apple.com website that is used for making purchases, and the "Store" tab that was once at the top of Apple.com has been removed.

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Instead, there's a universal shopping bag icon that displays products in the shopping cart, past order information, account details, and favorites. Purchasing an item is now done by clicking the "Buy" button on each individual product page, which links to the same purchasing menus that were present in the online store.

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Apple's main site includes direct links to Mac, iPad, iPhone, Watch, Music, and Support. Despite the major integration, Apple's main site is largely unchanged, as are the product pages. Locating accessories is somewhat more difficult, however, with the removal of the central store site and the lack of dedicated store sections. Accessing accessories is largely done by visiting the main product sections and clicking on banners like "Accessories for Apple Watch" and "Accessories for iPhone."

Apple's integrated online store streamlines the shopping experience. Instead of viewing information about a product on the main site and then having to click over to the store, everything is now done in the same place.

In a statement given to TechCrunch, an Apple spokesperson said the change was done in an effort to create a simpler site for customers to learn about and shop for products.

"We redesigned Apple.com knowing that our customers want to explore, research and shop in one place," said an Apple spokesperson in a statement. "The new Apple.com takes the very best of our existing site and our online store to give customers one simple destination to learn and buy without navigating between two different sites. We've also improved several of the site's features to make shopping easier than ever for our customers."

The changes to the Apple.com site were made this afternoon and are live in the United States and several additional countries.

Top Rated Comments

ant_s Avatar
93 months ago
Does this mean the whole site goes down now when they launch a new product?
Score: 50 Votes (Like | Disagree)
davidwells Avatar
93 months ago
Remember when Apple products simply "just worked"? Now it's "What's this do?" & "Where's the thing that was always here?" Is that a clipboard, roll-on or what? It appears style is edging out function both here, iTunes, Music... just about everywhere.

I miss the old Apple. The one that just worked.
Score: 19 Votes (Like | Disagree)
Rogifan Avatar
93 months ago
Geez did people spend more than 5 seconds on the website? Or did they just rush here to complain because different automatically equals bad these days. :rolleyes:
Score: 16 Votes (Like | Disagree)
WardC Avatar
93 months ago
This is ridiculous. It doesn't make the shopping experience easier, it makes it so dumbed down that you don't even ever want to buy from Apple online ever again! It's like the "Store" used to have a wealth of things you could check out all very quickly, compare, browse around, shop. You can't do that now.
Score: 15 Votes (Like | Disagree)
Jax44 Avatar
93 months ago
Everything is there. Some people have to moan about every-single-thing Apple does.
Score: 13 Votes (Like | Disagree)
ErikGrim Avatar
93 months ago
This makes a lot of sense. The need for a separate online store was more of a technical decision based on the difficulty of dealing with WebObjects back in the day.
Score: 10 Votes (Like | Disagree)

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