Growing Number of Users Report Crashing Issue with Latest Nest for iOS Update [Updated]

A growing number of Nest owners are reporting issues with the latest version the Nest Mobile app [Direct Link] that was released on Friday. According to posts on Nest forums, the 4.4.0 version of the app crashes immediately on launch for many users who are running iOS 8.x. This glitch reportedly is affecting recent iPhone models including the iPhone 6, iPhone 6 Plus, iPhone 5s and iPhone 5.

I just downloaded the update to the Nest Mobile App for iOS (version 4.4.0) and the App Crashes immediately upon launch. I am running the latest version of iOS (8.1) on my iPhone 5s. I had no issues with the previous version of the Nest app. I tried to delete the app and reinstall it but it still crashes when launched.

Fortunately, I still had the previous version of Nest Mobile in iTunes on my PC and was able to copy it over to my iPhone. -Nest forum member Columbus_George.

The Nest 4.4.0 update included a handful of small improvements, such as expanded weather and time zone support and improved thermometer history. Users who are experiencing the crashing glitch can restore the previous 4.3.1 version of the app from their iTunes app library.

nest_thermostat_iphone_app
Founded by former Apple engineers Tony Fadell and Matt Rogers, Nest Labs was acquired by Google in a $3.2 billion deal that closed earlier this year. Under Google's guidance, Nest acquired video-monitoring and security startup Dropcam and opened its API to third-party products and services.

Update: Nest's Tony Fadell confirmed via Twitter that the company is aware of the issue and working on a fix. The Nest Mobile app also has been removed temporarily from the iOS App Store.

Update 2 5:00 PM PT: The Nest Mobile app has been updated to version 4.4.1 and returned to the App Store.

Top Rated Comments

mainstreetmark Avatar
108 months ago
So glad I didn't fall for these kinds of products.

Your loss - I think the Nest is excellent, and proudly recommend it.
Score: 14 Votes (Like | Disagree)
proline Avatar
108 months ago
This is expected. You don't sell out to Google because you care about the quality of your product.
Score: 13 Votes (Like | Disagree)
H2SO4 Avatar
108 months ago
This is expected. You don't sell out to Google because you care about the quality of your product.

WTF is that supposed to mean?
Score: 8 Votes (Like | Disagree)
FlyersPh9 Avatar
108 months ago
It's a good thing people don't use thist Nest thing for any thing really important. :p

Just because the Nest App is crashing doesn't mean that the actual Nest is no longer functioning. It merely means you can't connect to the thermostat remotely. If you NEED to connect remotely immediately, roll back to the last version. Otherwise, just wait a couple of days and I'm sure they'll roll out a fix.

I feel it's important to say that I am a Nest owner and that I'm not upset. It'll be fixed soon enough.
Score: 7 Votes (Like | Disagree)
stewy Avatar
108 months ago
Huh. My old-school manual thermostat has never crashed. I guess I'm just lucky.

Your flip phone probably never crashed either.
Score: 4 Votes (Like | Disagree)
2crazy Avatar
108 months ago
So glad I didn't fall for these kinds of products.

Are you saying this because of a bug in one of their software updates? Luckily that never happened to Apple :rolleyes:
Score: 4 Votes (Like | Disagree)

Popular Stories

iOS 16

iOS 16.3 Now Available for Your iPhone With These 4 New Features

Friday February 3, 2023 1:13 pm PST by
Apple released iOS 16.3 in late January following nearly six weeks of beta testing. The software update is available for the iPhone 8 and newer, and while it is a relatively minor update, it still includes a handful of new features, changes, and bug fixes. Below, we've recapped new features in iOS 16.3, including support for physical security keys as a two-factor authentication option for...
HomePod 2 White and Midnight Feature Purple Blue

Apple Explains Why HomePod Was Released Again, Wi-Fi 4 Limitation, and More

Thursday February 2, 2023 7:57 am PST by
Apple's VP of hardware engineering Matthew Costello and product marketing employee Alice Chan recently spoke with Men's Journal and TechCrunch about the new second-generation HomePod in wide-ranging interviews about the smart speaker. Apple discontinued the original full-size HomePod in March 2021 after multiple reports indicated that sales of the speaker were lackluster, but Chan told Men's ...
Apple Silicon Teal Feature

The Next Big Apple Silicon Device May Not Be a Mac or iPad

Wednesday February 1, 2023 3:57 am PST by
Apple's next device with an Apple silicon chip may not be a Mac or an iPad, but rather an advanced external display, according to recent reports. The display, which is rumored to arrive this year, is expected to sit somewhere between the $1,599 Studio Display and the $4,999 Pro Display XDR – but more exact information about the device's positioning and price point is as yet unknown. While ...
iOS 16

Apple Preparing iOS 16.3.1 Update for iPhone as Wait for iOS 16.4 Beta Continues

Thursday February 2, 2023 6:41 am PST by
Apple appears to be preparing an iOS 16.3.1 update for the iPhone, based on evidence of the software in our website's analytics logs this week. It's unclear when the update will be released, but it will likely be available at some point in February. The same logs have accurately foreshadowed the release of several previous updates, including iOS 16.0.3 and iOS 16.1.1 most recently, so they...
General iOS 16 Feature Yellow

Five New iOS Features Coming to Your iPhone Later This Year

Tuesday January 31, 2023 11:58 am PST by
Apple has previously announced several upcoming iOS features that are expected to be added to the iPhone this year. Some of the features could be introduced with iOS 16.4, which should enter beta testing soon, while others will arrive later in the year. Below, we have recapped five new iOS features that are expected to launch in 2023, such as an Apple Pay Later financing option for purchases ...
Apple Pay Later Quick Green Feature

Apple Pay Later Launching 'Soon'

Thursday February 2, 2023 2:10 pm PST by
The Apple Pay Later service that Apple has in the works is set to launch "soon," Apple CEO Tim Cook told CNBC ahead of today's earnings call for the first fiscal quarter of 2023. Cook said that Apple employees are beta testing the Apple Pay Later feature, which will help Apple boost services revenue. "It will be launching soon," Cook said. Apple Pay Later was first previewed at the...
webkit vs chromium feature

Google Working on Browser for iOS That Would Break Apple's App Store Rules

Saturday February 4, 2023 1:30 am PST by
Google's Chromium developers are working on an experimental web browser for iOS that would break Apple's browser engine restrictions, The Register reports. The experimental browser, which is being actively pursued by developers, uses Google's Blink engine. Yet if Google attempted to release it on the App Store, it would not pass Apple's App Review process. Apple's App Store rules dictate...