Apple Discontinues AIM Support for Many OS X Users With Legacy Mac.com/Me.com IDs
Earlier this year, Apple announced in a support document that it would be discontinuing support as of June 30 for AIM iChat logins using a mac.com or a me.com ID for customers who were running an older version of OS X. Customers who wanted to continue to use that login combination were advised to upgrade their Mac to OS X 10.7.2 or later.
Following this change on Monday, a growing number of customers, even those on more recent versions of OS X and those using third-party services, are experiencing issues using AIM, reports AppAdvice.
I was using an old .mac address for AIM. Messages on my Mac were sent and received through the third-party Adium application. On July 1, the service was no longer operational on either of my two Macs. Currently, my iMac has OS X Yosemite installed, while my MacBook Air has OS X Mavericks.
The issues with AIM began this week and have been discussed in Apple's support forums as well as on Twitter. According to the reports, some users attempting to log in via the AIM web interface or third-party Mac and iOS such as Adium are no longer able to login to their AIM account using their mac.com or me.com IDs, regardless of their version of OS X. Users have reported varying levels of success with working around the login problems, but many users may be unaware of how to troubleshoot the problems.
Apple has not responded nor provided any details on the issue, but it likely involves the security update that terminated support for older versions of OS X. Apple didn't announce any changes to this update that would expand it to include all mac.com and me.com users, leaving those users without service or any explanation as to why it won't work. There's also no information on when or if the service will be restored to supported users.
Users who wish to avoid the issue may find it easiest to simply create a new AIM login, although they will have to recreate their buddy lists on the new accounts.
Popular Stories
Apple is planning to debut a high-end secondary version of AirPods Pro 3 this year, sitting in the lineup alongside the current model, reports suggest.
Back in September 2025, supply chain analyst Ming-Chi Kuo reported that Apple is planning to introduce a successor to the AirPods Pro 3 in 2026. This would be somewhat unusual since Apple normally waits around three years to make major...
Over the last few months, rumors around the iPhone 18 Pro's front-panel design have been conflicted, with some supply-chain leaks pointing to under-display Face ID, reports suggesting a top-left hole-punch camera, and debate over whether the familiar Dynamic Island will shrink, shift, or disappear entirely.
Today, Weibo-based leaker Instant Digital shared new details that appear to clarify the ...
In addition to updating many of its existing products, Apple is expected to unveil five all-new products this year, including a smart home hub, a Face ID doorbell, a MacBook with an A18 Pro chip, a foldable iPhone, and augmented reality glasses.
Below, we have recapped rumored features for each product.
Smart Home Hub
Apple home hub (concept)
Apple's long-rumored smart home hub should...
Apple's App Store, iTunes Store, and Apple TV service are experiencing an outage at the current time, according to Apple's System Status page.
Apple says that some users may be experiencing issues with the App Store and iTunes Store. Apple also says some users may be seeing intermittent issues with Apple TV. The Apple TV Channels feature is down too, and users may be unable to access some...
Apple is working on a small, wearable AI pin equipped with multiple cameras, a speaker, and microphones, reports The Information. If it actually launches, the AI pin will likely run the new Siri chatbot that Apple plans to unveil in iOS 27.
The pin is said to be similar in size to an AirTag, with a thin, flat, circular disc shape. It has an aluminum and glass shell, and two cameras at the...
