Apple's Beats brand in April unveiled the Powerbeats Pro, a redesigned wire-free version of its popular fitness-oriented Powerbeats earbuds.
Apple Retail Stores Experiencing Computer Downtime, Personal Pickup Affected
Customers at Apple Stores around the country are running into problems attempting to pick up ordered merchandise and make purchases, as Apple's retail stores appear to be experiencing a system-wide outage that is preventing the store from making some sales.
We have received quite a few tips from readers and additional complaints on Twitter indicate that the issue is widespread and affecting quite a few Apple customers. Part of the outage includes Personal Pickup, which means people have been unable to collect ordered Retina iPad minis in stores.
The issue has been ongoing for at nearly two hours now, and according to one customer, an Apple employee claimed that every Apple store in the country was down. At some stores, however, Apple employees are able to make standard sales by hand writing receipts.
It is unclear what the issue is, but Apple is likely working to bring its point of sale system back online as soon as possible.
Update 12:20 PM: One user who had reported the issue to MacRumors has followed up to say that he has received a call from his Apple retail store notifying him that systems are back up and running.
We have received quite a few tips from readers and additional complaints on Twitter indicate that the issue is widespread and affecting quite a few Apple customers. Part of the outage includes Personal Pickup, which means people have been unable to collect ordered Retina iPad minis in stores.
The issue has been ongoing for at nearly two hours now, and according to one customer, an Apple employee claimed that every Apple store in the country was down. At some stores, however, Apple employees are able to make standard sales by hand writing receipts.
It is unclear what the issue is, but Apple is likely working to bring its point of sale system back online as soon as possible.
Update 12:20 PM: One user who had reported the issue to MacRumors has followed up to say that he has received a call from his Apple retail store notifying him that systems are back up and running.
Tags: system status, Apple retail
[ 73 comments ]
Top Rated Comments
(View all)
75 months ago
Omg!
If Apple's systems are not perfect then certainly their products are not perfect. Being seen in public with a device that is not perfect will make me appear imperfect which I most certainly am NOT!
It is my veneer of perfection, and absolute intolerance of anything that is not both perfect and immediate, that allow me to ignore the fact that there are people without food and shelter right here in my city. Though blessedly not in my most excellent zip code!
Damn you Apple (and MacRumors) for damaging that veneer and forcing me to look at this inequality. You have pushed me on to a slippery slope. My toy collection will suffer because you have made me realize that I should be giving as much to help folks in need as I spend on my toys.
My life shall never be the same:mad:
(Full disclosure: I started this post on a lark, but it turned into a memo to self. I just replaced my iPad 2 with a shiny new Air that I wanted but did not need. I am sending Best Buy $50/month to pay for my new toy. None of my meager charitable giving goes to homeless and hungry folks. That will change as soon as finish this post. I would be deeply flattered if even one person imitated me.)
namaste
If Apple's systems are not perfect then certainly their products are not perfect. Being seen in public with a device that is not perfect will make me appear imperfect which I most certainly am NOT!
It is my veneer of perfection, and absolute intolerance of anything that is not both perfect and immediate, that allow me to ignore the fact that there are people without food and shelter right here in my city. Though blessedly not in my most excellent zip code!
Damn you Apple (and MacRumors) for damaging that veneer and forcing me to look at this inequality. You have pushed me on to a slippery slope. My toy collection will suffer because you have made me realize that I should be giving as much to help folks in need as I spend on my toys.
My life shall never be the same:mad:
(Full disclosure: I started this post on a lark, but it turned into a memo to self. I just replaced my iPad 2 with a shiny new Air that I wanted but did not need. I am sending Best Buy $50/month to pay for my new toy. None of my meager charitable giving goes to homeless and hungry folks. That will change as soon as finish this post. I would be deeply flattered if even one person imitated me.)
namaste
75 months ago
Customers at Apple Stores around the country are running into problems attempting to pick up ordered merchandise and make purchases ... an Apple employee claimed that every Apple store in the country was down.
Which country?
75 months ago
Ordered my mini for pick up 2 hours ago in SF. Called and was told it may be tomorrow. First world problems. I just launched the iTunes store and donated to the Philippines. They have bigger issues then we do trying to get our minis lol.
75 months ago
Which country?
Which country? Is it just the US? Are other countries affected? C'mon Macrumors; you're an international news service now. Try not to be so parochial.
Which country? Is it just the US? Are other countries affected? C'mon Macrumors; you're an international news service now. Try not to be so parochial.
75 months ago
All this cloud-reliance disgusts me. You have the clearly evident single-point-of-failure problem yet everyone continues to dump all their personal stuff in the cloud for companies to sift through and harvest your data to make money with.
But this is what the world has become. You get convenience at the cost of your privacy.
/rant
What does the cloud have to do with Apple retail systems?
All Large Companies have redundancy, but depending on the specific problem, it can take time to switch to backup systems. I doubt we'll ever hear what happen, it will be fixed, and life goes on..
75 months ago
now : angry mobs accumulating outside :apple: stores around the world. the outcry is unprecedented
So this is how World War Z really starts .... Deprived of iOS, humans become zombies and Brad Pitt is the only one with a LTE iPad mini :D
[ Read All Comments ]
Apple today sent out emails to customers about its latest Apple Pay promo, which will see the company donating $10 to the National Park Foundation for Apple Pay purchases made from the Apple...
We're just a few weeks away from the unveiling of this year's iPhone lineup as well as the official release of iOS 13 and Apple's other new operating system versions, and we're...
For this week's giveaway, we've teamed up with RAVPower to offer MacRumors readers a chance to win a 61W USB-C Power Adapter and a USB-C to Lightning cable, which can be used to fast charge...
Satechi this summer launched its first HomeKit-compatible product, the Dual Smart Outlet, a HomeKit plug that turns dumb appliances and electronics into smart electronics that can work alongside...
As we head into the weekend, there are a few notable deals going on today that include an all-new MacRumors exclusive offer from Eve, Best Buy's anniversary sale with lowest-ever iPad prices, and...
Version 7 of Heart Analyzer was released today, and the popular third-party heart-rate app for iPhone and Apple Watch has gained some additional features for users looking for even deeper insight...
Apple today seeded the seventh beta of watchOS 6, the software that runs on the Apple Watch. The new beta comes a week after the sixth beta and two months after Apple first unveiled the new watchOS...
Apple today seeded seventh beta of an upcoming tvOS 13 update to developers, one week after seeding the sixth beta and two months after unveiling the tvOS 13 software at the Worldwide Developers...
