Apple Opens East Coast AppleCare Warehouse to Speed Up Repair Times

Apple recently opened up another AppleCare repair warehouse in Carlisle, Pennsylvania, reports 9to5Mac. The 182,000 square-foot facility is the second in the United States, joining Apple's existing warehouse in Elk Grove, California.

Apple's California-based AppleCare warehouse is used as a repair hub, with Apple retail locations across the country shipping damaged products to the facility, where they are repaired or replaced and shipped back out across the United States.

repairwarehouse

Apple's Pennsylvania warehouse

This second warehouse will serve a similar purpose, expanding Apple's repair capabilities and turnaround time. Damaged items once shipped to California will now be able to be fixed at either location, which will likely result in faster repair and shipping times for consumers located in the Midwest and on the East Coast.

Along with opening a new repair facility, Apple has also been working to cut down on costs and decrease repair times by performing more iPhone repairs in-house, electing to replace displays and other parts in Apple Stores and at Apple Authorized Service Providers rather than offering replacements.

In August, Apple launched a redesigned AppleCare website that includes a simpler interface and 24/7 live chat support. The company is also said to be working on significant changes to its AppleCare services, aiming to switch to per-user AppleCare subscription plans rather than offering per-device coverage.

Popular Stories

ios 19 messages app

Apple Sues Jon Prosser Over iOS 26 Leaks

Thursday July 17, 2025 8:40 pm PDT by
Earlier this year, YouTuber Jon Prosser shared multiple videos showing off what he claimed to be re-created renderings of what was then presumed to be called iOS 19 and which was eventually unveiled by Apple as iOS 26 at WWDC in June. In his first video back in January, Prosser showed off a Camera app redesign with a simpler set of buttons for moving between photo and video modes, and he...
iPhone 17 Colors

All 15 New iPhone 17 and iPhone 17 Pro Colors Revealed in Latest Leak

Wednesday July 16, 2025 6:50 am PDT by
We may finally have a definitive list of all color options for the iPhone 17 series, ahead of the devices launching in September. MacRumors concept In a report for Macworld today, Filipe Espósito said he obtained an "internal document" that allegedly reveals all of the color options for the upcoming iPhone 17, iPhone 17 Air, iPhone 17 Pro, and iPhone 17 Pro Max models. The report includes ...
iOS 26 on Three iPhones

Here's When to Expect the iOS 26 Public Beta

Tuesday July 15, 2025 11:07 am PDT by
Apple previously announced that a public beta of iOS 26 would be available in July, and now a more specific timeframe has surfaced. Bloomberg's Mark Gurman today said that Apple's public betas should be released on or around Wednesday, July 23. In other words, expect the public betas of iOS 26, iPadOS 26, macOS 26, and more to be available at some point next week. Apple will be releasing...
iPhone 17 Pro Dark Blue and Orange

Ranked: The Best Features Rumored for the iPhone 17 Lineup

Wednesday July 16, 2025 4:17 pm PDT by
We have just under two months to go until the debut of Apple's iPhone 17 models, and rumors have been ramping up in recent weeks. We went through everything we know so far, pulling out the most exciting rumors and highlighting some other changes that aren't going to be so great. Top Tier Ultra Thin iPhone 17 Air - The iPhone 17 Air is 2025's most exciting iPhone rumor, because it's the...
iPhone 17 Pro on Desk Centered 1

iPhone 17 Pro Launching in Two Months With These 16 New Features

Thursday July 17, 2025 8:33 am PDT by
Apple's next-generation iPhone 17 Pro and iPhone 17 Pro Max are less than two months away, and there are plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models.Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models have a titanium frame, and the iPhone X through iPhone 14 Pro ...
Foldable iPhone 2023 Feature Homescreen

Foldable iPhone's Thickness and Price Range Detailed in New Reports

Wednesday July 16, 2025 11:31 am PDT by
Apple's long-rumored foldable iPhone will likely have a starting price between $1,800 and $2,000 in the U.S., analysts at investment banking firm UBS said this week. If so, the foldable iPhone would cost more than a MacBook Pro, which starts at $1,599. With a starting price of at least $1,800, the foldable iPhone would be the most expensive iPhone model ever released, topping the Pro Max at...
iPhone 17 Pro in Hand Feature Lowgo

iPhone 17 Pro Coming Soon With These 16 New Features

Friday July 11, 2025 12:40 pm PDT by
Apple's next-generation iPhone 17 Pro and iPhone 17 Pro Max are only two months away, and there are plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models. Latest Rumors These rumors surfaced in June and July:A redesigned Dynamic Island: It has been rumored that all iPhone 17 models will have a redesigned Dynamic Island interface — it might ...

Top Rated Comments

iapplelove Avatar
153 months ago
apple just needs to move to the east coast :p

then we would have better names than maverick
Score: 5 Votes (Like | Disagree)
gatearray Avatar
153 months ago
This was certainly kept quiet...

I mean, with the new data centers that have come online, we've heard about them for months ahead of their construction.

Indeed! I'm in NYC, and imagine my surprise when I got my iPhone mail-in warranty service shipped from PA last week! :)
Score: 1 Votes (Like | Disagree)
mindstream Avatar
153 months ago
I live Carlisle! Not that it means anything...just saying.
Score: 1 Votes (Like | Disagree)
mingoglia Avatar
153 months ago
Maybe they should work a bit harder on making the equipment not fail in the first place, then they wouldn't need this fancy new facility? :D
Score: 1 Votes (Like | Disagree)
pvmacguy Avatar
153 months ago
There is also an AppleCare repair depot in Texas, near Houston. Unless all those MBP's I've been sending to TX are really going to CA.

Agreed. I have sent many a mac to that repair depot article should be updates for accuracy... :\
Score: 1 Votes (Like | Disagree)
KirkTheJerk Avatar
153 months ago
This is not a new apple warehouse. Apple has been located at this warehouse for a couple of years now. I think it was mainly a small distribution center. The other company that shared this warehouse with them moved locations and apple must have leased the rest of the warehouse.
Score: 1 Votes (Like | Disagree)