New MacBook Air Owners Complaining of Wi-Fi Issues

Gizmodo reports on a growing number of complaints from owners of Apple's newly updated MacBook Air regarding Wi-Fi performance issues. The issues are being documented in Apple's support forums and a few users in our own forums have also seen similar problems.

The problems they’re seeing sound eerily similar to those we’re experiencing with our machines: Wi-Fi will initially connect, but after a minute or two the connection will stop working, and a total reboot is needed to be able to connect again. [...]

An anonymous source at one of Apple’s retail stores in London has also told me they’ve had “well above average” complaints and returns (in a few cases) of Airs owing to Wi-Fi issues.

It is not uncommon for users to raise issues following the launch of new hardware as they put machines through their paces and discover differences in their behavior. Some of these issues are more significant and widespread than others, however, and Apple generally addresses many of the most significant ones with subsequent software or firmware updates.

macbook_air_2013_wi_fi
Apple's new MacBook Air adopts the latest 802.11ac Wi-Fi standard, offering faster connectivity and bandwidth. Apple's new AirPort Extreme base stations also offer better signal strength by taking advantage of beamforming to focus their Wi-Fi signals toward connected 802.11ac devices such as the new MacBook Air.

Related Roundup: MacBook Air
Related Forum: MacBook Air

Top Rated Comments

RobertD63 Avatar
140 months ago
Of course Gizmodo reports this. They're still butthurt
Score: 26 Votes (Like | Disagree)
iGrip Avatar
140 months ago
Clearly this is a user problem. Apple products just work.
Score: 13 Votes (Like | Disagree)
lilo777 Avatar
140 months ago
Hi :D

I'm still buying one lol

Just make sure you order USB Ethernet adapter with it. It's just $29:

Score: 11 Votes (Like | Disagree)
Hakone Avatar
140 months ago
This is why I rarely buy the first batch of any product refresh. I usually wait a few months.

Should be an easy firmware fix, right?
Score: 9 Votes (Like | Disagree)
nick_elt Avatar
140 months ago
this is not new, my old (last years) has the same issue. you don't need to turn it off, you just need to go into your router settings and change the channel from auto to a free channel. read up about it, is been happening since 2010
Score: 8 Votes (Like | Disagree)
lars666 Avatar
140 months ago
Groundhog Day.
Score: 8 Votes (Like | Disagree)

Popular Stories

Apple Logo Spotlight

Source: Apple to Announce New Products This Week

Sunday March 3, 2024 11:38 am PST by
Apple plans to announce new products with press releases on its website this week, a proven source familiar with the matter told MacRumors. While the products that Apple plans to announce have not been disclosed, there are rumors about new iPads, Macs, and accessories. It is unclear exactly what will be announced this week. Bloomberg's Mark Gurman today reiterated that Apple is planning new...
Apple MacBook Air 2 up hero 240304

Apple Announces New MacBook Air Models With M3 Chip

Monday March 4, 2024 5:04 am PST by
Apple today announced new 13- and 15-inch MacBook Air models with M3 chip, improved external display support, Wi-Fi 6E, and more. Apple says that the new MacBook Air is up to 60% faster than the M1 model and up to 13x faster than the fastest Intel-based MacBook Air. With a faster and more efficient Neural Engine, Apple says that the MacBook Air continues to be "the best consumer laptop for...
Apple Maps vs Google Maps Feature

Apple Maps vs. Google Maps: Which Is Better?

Friday March 1, 2024 7:10 am PST by
Apple Maps has been providing navigational guidance to Apple users for almost 13 and a half years now, and much has changed about the app in that time. However, according to data from Canalys, the overwhelming majority of iPhones in the U.S. still have Google Maps downloaded as an alternative to Apple Maps, which comes preinstalled on all iPhones. We want to hear from MacRumors readers. Which do...
iPad Air 12

Gurman: No Apple Event Planned for Upcoming iPads and Macs

Sunday March 3, 2024 5:09 am PST by
Apple does not plan to hold a traditional event to unveil new iPads and Macs, according to Bloomberg's Mark Gurman. Instead, he said Apple plans to announce the products on its website with a "series of online videos and marketing campaigns." If this plan is accurate, we can expect the new products to be announced with press releases on the Apple Newsroom website. Gurman expects Apple to...
apple tv plus banner

Apple TV+ Gains Over 50 Movies for a Limited Time

Friday March 1, 2024 6:29 am PST by
Apple TV+ today gained over 50 movies, adding to its back catalog of content for a limited time. The collection includes a large number of popular and classic titles. Subscribers can access the movies in a "Great Movies on Apple TV+" section in the Apple TV app. Some titles are also available in 3D. Movies in the collection include: 21 Jump Street 300 American Sniper Argo ...