Staples Associates Training to Support iPhone, iPad, and Mac Notebook Sales by Late March

Back in January, we noted that office supply chain Staples appeared to gearing up to begin selling Apple products in its U.S. stores for the first time. Staples employees confirmed the announcement several weeks later and late last month the company began selling Apple accessories in its U.S. online store.

Apple accessories have already been making their way to some brick-and-mortar Staples stores, with our sources indicating that at least some locations will also be selling a broader range of products, including Macs, iPads, and iPhones.

One source has now shared screenshots of training materials for Staples sales associates, revealing training modules addressing not only the Apple TV currently being offered Staples but also Mac notebooks, iPhones, and iPads. It is unclear if Mac desktops are not going to be carried by Staples or if perhaps those offerings will be limited to certain locations.

staples_apple_training_2
Staples' curriculum description for iPhone 5 training reads:

At the end of this curriculum, associates will be able to describe key features of the Apple iPhone 5, and suggest attachments that compliment the iPhone 5.

Notably, all of the training modules addressing Apple products carry completion due dates of March 26 or 27, suggesting that the rollout of those products to Staples stores is likely to occur very soon after.

staples_apple_training_1
Staples operates over 1,500 retail stores in the United States, marking a significant expansion of Apple's distribution chain. The new outlet also offers an appealing channel for businesses that may already have billing accounts and other existing relationships with Staples for their office supply needs.

Top Rated Comments

Osnabrueck Avatar
103 months ago
I miss being interested in the front page.
Score: 4 Votes (Like | Disagree)
GregD Avatar
103 months ago
This is frontpage news? Seriously?

Man times must be hard!
Score: 2 Votes (Like | Disagree)
dysamoria Avatar
103 months ago
So, does this include instructions on not tying the HANDHELD Apple products to MOTION SENSING screamer theft deterrent cables?
Score: 2 Votes (Like | Disagree)
Fruit Cake Avatar
103 months ago
Wow omg that is so interesting
Score: 2 Votes (Like | Disagree)
nepalisherpa Avatar
103 months ago
Not a "easy button" material...better learn your stuff! :D
Score: 2 Votes (Like | Disagree)
dysamoria Avatar
103 months ago

Shopping at Staples is like shopping at FYE for your entertainment.
Over priced and lack of selection.


I always assumed fye stood for "eff you everybody" in reference to changing corporate branding to evade following through on the Wall Lifetime Music Guarantee.

----------

Haven't been to a Staples this year, but last time I went I saw some iPad clones on display.
They had huge X-braces over them to prevent theft, going right across the screen.
I can't imagine Apple letting their products be displayed like that by Staples or anyone else.


Okay, that's actually worse than the motion sensing nuisance alarm that put me off my curiosity to try a Microsoft Surface at Staples.

----------

Staples product training is an absolute joke. I speak from experience.


They're a very rigid and inflexible conservative corporate entity. I had an interview for a job at a Staples once. The interviewing employee couldn't make eye contact. How professional and service like. They also told me I'd have to cut my hair. Pony tails on males goes against their corporate wage slave uniform. A few weeks later I heard similar stories about other conservative traits that continually shoot themselves in the foot in terms of customer experience and employment. It's like the corporate culture is one of an inability to think critically; certainly not creatively.
Score: 1 Votes (Like | Disagree)

Top Stories

lg wing

LG Considering Exit From Smartphone Business, Halts LCD Production for iPhone

Wednesday January 20, 2021 5:38 am PST by
LG is considering exiting the smartphone business entirely amid declining shipments and accrued losses of $4.5 billion over the past five years (via The Korea Herald). LG CEO Kwon Bong-Seok cautioned staff earlier today that the company is re-evaluating its presence in the smartphone industry: Since the competition in the global market for mobile devices is getting fiercer, it is about...
google maps detailed street level e1611052089473

Google Maps Gains Enhanced Street-Level Detail in Four Major Cities

Tuesday January 19, 2021 2:34 am PST by
Google Maps has quietly been updated to include significantly more detailed street-level information in a handful of key cities around the world. Upon zooming in, Google's maps for Central London, Tokyo, San Francisco, and New York now benefit from shapes and widths that match the scale of roads more accurately. Meanwhile, enhanced graphical representations of sidewalks, crosswalks,...
2019 mac pro side and front

Tim Cook Gifted Donald Trump 'First' 2019 Mac Pro

Wednesday January 20, 2021 5:45 pm PST by
Apple CEO Tim Cook gifted former United States President Donald Trump with the first 2019 Mac Pro that came off of the assembly line in Austin, Texas, according to a financial disclosure report that was released today (via The Verge). "Mac Pro Computer, the first created at the Flex Factory in Austin, Texas," reads the entry, which values the machine at $5,999, the base price for a Mac Pro....
airpods max sim ejector

AirPods Max Headband Removable With Just a SIM Ejector Tool, Hinting at Interchangeable Headbands

Tuesday January 19, 2021 8:25 am PST by
It is possible to remove the headband of AirPods Max with just a standard SIM card ejector tool, hinting at the possibility of interchanging headbands to achieve a different colorway. Image via Prelook In December, MacRumors revealed the large variety of AirPods Max ear cushion color combinations when it became clear that they were magnetically attatched and available for sale separately....
iphone 5s black slate

Images of Unreleased iPhone 5s in Black and Slate Shared Online

Sunday January 17, 2021 9:47 am PST by
Twitter user @DongleBookPro has today shared images of a prototype iPhone 5s in an unreleased Black and Slate color. The iPhone 5s was launched in September 2013. The device featured Touch ID, a 64-bit processor, and a True Tone LED flash for the first time. Other new features included a five-element lens with an f/2.2 aperture, a 15 percent larger camera sensor, Burst Mode, and Slo-Mo...
iphone 12 vs iphone 12 mini

Apple Shifting Some Production From iPhone 12 mini to iPhone 12 Pro to Meet Demand

Wednesday January 20, 2021 8:12 am PST by
Apple has reportedly cut production of the iPhone 12 mini by two million units to create more manufacturing capacity for the iPhone 12 Pro, according to a new Morgan Stanley investment note seen by PED30. Apple is believed to have made the switch for the first quarter of 2021 in an effort to combat continuing lead times for the more popular iPhone 12 Pro. iPhone 12 Pro lead times remain ...
Apple VR Feature

Bloomberg: Apple's First AR/VR Headset 'Pricey, Niche Precursor' to More Ambitious AR Glasses and Could Launch Next Year

Thursday January 21, 2021 3:27 am PST by
Apple's first virtual reality headset will be a "pricey, niche precursor" to a more ambitious augmented reality product, according to a new report from Bloomberg's Mark Gurman. As a mostly virtual reality device, it will display an all-encompassing 3-D digital environment for gaming, watching video and communicating. AR functionality, the ability to overlay images and information over a view...
shot on iphone 12 apple

Apple Highlights Photos Shot by iPhone 12 Users: Portraits, Cityscapes, and More

Tuesday January 19, 2021 6:05 am PST by
Apple today shared a gallery of photos shot by customers using the iPhone 12 mini, iPhone 12, iPhone 12 Pro, and iPhone 12 Pro Max, with scenes including cityscapes, landscapes, portraits of people, and more at day and night. Shot on iPhone 12 Pro Max by "NKCHU" in China (top) and shot on iPhone 12 Pro Max by Rohit Vohra in India (bottom) iPhone 12 mini and iPhone 12 models have a dual camera ...
Apple and Hyundai feature

Apple Car Production Again Linked to Kia Motor's US Plant in Georgia

Tuesday January 19, 2021 4:19 am PST by
Hyundai intends to transition the company's Apple Car involvement to its Kia brand as part of an internal arrangement that could see production move to the U.S., according to a new report today. On Sunday, Korea IT News reported that Apple and Hyundai are seeking a partnership agreement for the upcoming Apple Car by March, and that the electric vehicles could be made at a Georgia factory...
iPhone 13 Notch Feature

iPhone 13 Rumored to Feature Smaller Notch, Pro Model Cameras to Use Larger Image Sensor

Thursday January 21, 2021 1:38 am PST by
Apple's iPhone 13 series will feature a redesigned Face ID system that will allow for a smaller notch at the top of the screen, according to a new report today. The rumor comes via hit-and-miss Taiwanese industry publication DigiTimes, whose supply chain sources also claim that the ultra wide-angle lens in Apple's next-generation iPhones is due for an upgrade. The next-generation iPhones'...