'Think Different' Campaign Creator Suggests Apple Needs to Step up its Advertising Game to Counter Samsung

ken_segallKen Segall, the creative director behind the Think Different campaign and author of Insanely Simple, a book about his experiences of that time, has suggested Apple is losing its way in its current advertising approaches, with Samsung taking full advantage.

In a blog entry on his website, Observatory, Segall argues that Apple has stuck to its product-based ads while Samsung has been investing big-time in people-based ads and creating greater buzz than Apple.

Samsung has made remarkable inroads in a very short time, for two big reasons. First, it is spending a fortune to run its ads … more than Apple, more than HP and Dell, and even more than Coca-Cola … [Second] Samsung’s message has proven to be tremendously potent. The company continues to bash away at Apple, delivering ads that are well produced, well written and seem to be striking a nerve. In contrast to Apple, which has been sticking to its product-based ads, Samsung has been scoring points with its people-based ads — most of which play off some growing negative perceptions about Apple.

Segall had previously slammed Apple's short-lived Genius-based campaign which appeared to make its customers seem dumb. He notes now that Samsung invested in a two-minute Super Bowl ad, while Apple did nothing, and that Samsung created a new story for the Oscars while Apple ran a variation of its standard campaign approach.


Segall does, however, end on an optimistic note, expressing his faith that the "smart people" at Apple and TBWA\Chiat\Day won't "take this lying down" and will be working hard to rebound with their own advertising efforts.

(Photo by Doug Schneider)

Top Rated Comments

(View all)
Avatar
100 months ago
I cringe every time I see a Samsung ad, can't they just advertise their own actual products and not bash others.
Score: 43 Votes (Like | Disagree)
Avatar
100 months ago
I will take the product based ads over poor attempts at comedy using celebrities and mocking the user base in which you want to capture.
Score: 38 Votes (Like | Disagree)
Avatar
100 months ago
PC vs. Mac

It is funny how history repeats itself. Only now Apple is at the receiving end...
Score: 31 Votes (Like | Disagree)
Avatar
100 months ago
Hmmm

I have to say that I just viewed that Samsung commercial and I thought that it was dumb. Too much kissing up to Tim Burton? Anyways, Apple has to make better commercials and stick to their product-based ads that show you what their iPhones or iPads CAN DO.
Score: 18 Votes (Like | Disagree)
Avatar
100 months ago
They also need to innovate more (or at least update)

Don't get me wrong, right now I'm using an iPhone 5. It's nice and doesn't do anything poorly. It feels solid, the battery is great, and the UI is polished. But Apple need to do more of SOMETHING... either innovate, update, or at least advertise. Because right now Android is doing more of all 3.

I used a Samsung Galaxy S3 for a few months before I had to use the iPhone 5 due to work... and wow. Apple really needs to step up their game. The Android stuff has some great UI elements in there, some nice features, and all-in-all a great phone.

I'm NOT saying Androids are better/worse than iPhones since it's so subjective. And from a physical manufacturing standpoint I think the iPhone is still better (sturdier, better battery, etc). But Google has bridged the OS gap in some places and surpassed Apple in others. Add to that they're doing more advertising

For a while, Apple was THE smart phone out there. The early Android stuff didn't really compare: the G1 was OK but lacked. The original Nexus was neat but still not there. So Apple was king.

But now... Apple needs to do more. From a UI standpoint they haven't made many huge changes since the original iPhone. The interface is still the same... a touch-screen version of some other smart phone UI's from that era. Icons that you can't just place anywhere... no movement on the screen... other neat things the Android allows apps to do.

The only major UI elements Apple added since release were really Banner-alerts and folders. Sure they upped the hardware a few times... but Retina isn't that high higher DPI than the Galaxy S3. So besides sturdy construction the only real hardware advantage the iPhone has is battery life.

And sure, to some people that's enough. The like the simple UI for various reasons. Personally, my favorite iPhone advantage is the scroll-wheel UI piece in the iPhone vs the +/- in the Android. And even with the Galaxy I didn't have Live Wallpaper enabled often.




In summary: Apple needs to do "more." Either they need to do some great UI updates, add some cool feature / apps, or they need to advertise it more. Because so long as Google is doing more in all 3... they will eventually leave Apple in the dust.
Score: 14 Votes (Like | Disagree)
Avatar
100 months ago

It is funny how history repeats itself. Only now Apple is at the receiving end...


Yeah, it was all clever and funny when it was the 'I'm a Mac' campaign.....

:rolleyes:

But people will blindly defend Apple.It's like the simple relationship a small child has with their mother. 'Somebody said something bad about mommy. They are mean.'
Score: 14 Votes (Like | Disagree)

Top Stories

iPhone 12 Pro in Graphite and iPhone 12 in Blue Shown Off in Unboxing Videos

Monday October 19, 2020 8:20 am PDT by
While the iPhone 12 Pro does not launch until Friday, we now have an early unboxing video of the device courtesy of Twitter account DuanRui, providing a closer look at the shiny new flat-edge design and sleek Graphite color option. Ben Geskin re-uploaded the unboxing video to YouTube, which we've embedded below: Geskin has also uploaded an unboxing video of the iPhone 12 in Blue: ...

New Photos Offer Better Look at iPhone 12 Color Options

Tuesday October 20, 2020 2:34 am PDT by
As we wait for the iPhone 12 review embargo to lift later today, more pictures are circulating of the devices in real-world lighting conditions, providing a better look at the different colors available. Leaker DuanRui has shared images on Twitter of the iPhone 12 in white, black, blue, green, and (PRODUCT)RED. The black and white colors are similar to the iPhone 11 colors, but the other...

Kuo: iPhone 12 Pro Demand Higher Than Expected

Sunday October 18, 2020 10:39 pm PDT by
TF International Securities analyst Ming-Chi Kuo released a research note this morning detailing what he's seen with the volume of iPhone 12 and iPhone 12 Pro pre-orders in the first weekend of sales. Kuo had previously indicated that Apple's estimated shipment allocations for the new iPhone models placed the iPhone 12 at the top with 40-45% of inventory allocation (up from 15-20%). However, ...

Apple Releases iPadOS and iOS 14.1 With Multiple Bug Fixes Ahead of iPhone 12 Launch

Tuesday October 20, 2020 10:06 am PDT by
Apple today released iOS and iPadOS 14.1, the first major updates to the iOS and iPadOS 14 operating system updates that were released in September. iOS and iPadOS 14.1 come a week after Apple released the golden master versions of the updates to developers. The iOS 14.1 update can be downloaded for free and it is available on all eligible devices over-the-air in the Settings app. To access...

Hands-On With Apple's MagSafe Charger for iPhone 12

Monday October 19, 2020 11:54 am PDT by
Alongside the new iPhone 12 models, Apple introduced a MagSafe charger that attaches to the back of the iPhones using magnets embedded both in the charger and in the iPhone. It allows for speedier charging and paves the way for a portless iPhone in the future. MagSafe chargers are shipping out and are in some Apple retail locations now, and we picked one up to check it out. Subscribe to the ...

Watch: iPhone 12 and iPhone 12 Pro Unboxing Videos and First Impressions

Tuesday October 20, 2020 6:05 am PDT by
Apple's embargo has lifted for iPhone 12 and iPhone 12 Pro reviews. In addition to our detailed review roundups for each device, we've rounded up over a dozen unboxing videos and first impressions below. iPhone 12 in Blue on left and iPhone 12 Pro in Pacific Blue on right via Engadget Key new features of the iPhone 12 and iPhone 12 Pro include a flat-edge design, 5G support, a much faster A14 ...

Some Apple Watch SE Owners Experiencing Issues With Overheating [Updated]

Monday October 19, 2020 11:38 am PDT by
There may be an issue with the new Apple Watch SE, which some users have found is overheating after a few hours of usage. Several Apple Watch SE owners in South Korea have run into problems, as noted in a Reddit post chronicling the complaints. There have been six reports from Apple Watch SE owners in South Korea who have had their Apple Watches get hot and malfunction, with a yellow spot...

Gold Version of iPhone 12 Pro Apparently Has a More Fingerprint Resistant Stainless Steel Frame

Tuesday October 20, 2020 11:56 am PDT by
iPhone 12 Pro reviews hit the web today, and one of the more interesting tidbits came from TechCrunch's Matthew Panzarino, who revealed that the Gold version of the device apparently has a more fingerprint resistant coating applied to the stainless steel frame. From his review:Most of the iPhone 12 Pro finishes still use a physical vapor deposition process for edge coating. But the new gold...

iPhone 12 Pro Max Has Smaller 3,687 mAh Battery According to Regulatory Filing

Tuesday October 20, 2020 8:48 pm PDT by
Apple's new iPhone 12 Pro Max is equipped with a 3,687 mAh battery, which is around 7% less capacity than the 3,969 mAh battery in the iPhone 11 Pro Max, according to a regulatory filing published by TENAA, the Chinese equivalent of the FCC. The regulatory filing, spotted by MacRumors, also lists the iPhone 12 Pro Max with 6GB of RAM as seen in benchmark results last week. Apple has filed ...

Hands-On With Apple's iPhone 12 and 12 Pro MagSafe Cases

Tuesday October 20, 2020 1:33 pm PDT by
Apple's iPhone 12 and 12 Pro are launching this Friday, and ahead of that release date, Apple is shipping out various accessories like the MagSafe charger and MagSafe cases. Yesterday we took a look at the MagSafe charger, and today our MagSafe case came in the mail, so we thought we'd take another look at the charger to see how it works with the case and just how strong the case magnets are. S ...